East Charlotte Nissan

Good customer service Experience was good ,would go back would recommend friends overall I like the experience the service look forward to doing more business in the future Experience was good ,would go back would recommend friends overall I like the experience the service look forward to doing more business in the future but I'm not sayin More

fast and efficient Fast and efficient, we have a good experience, all was explained and showed us. I'll indicate it to our friends and the sales was so friendly Fast and efficient, we have a good experience, all was explained and showed us. I'll indicate it to our friends and the sales was so friendly More

Very nice representative, lack of knowledge The experience I had was not bad, it was not great, it was a little below average due to the nature of the conversations and organizational culture. I The experience I had was not bad, it was not great, it was a little below average due to the nature of the conversations and organizational culture. I was greeted very nicely and someone assisted us immediately. Before we even sat down to talk about what my objective was, the sales agent and the manager had me sitting in a display car to get a "feel" for the ride. Once we got to an office, I made it very clear what my goal was financially, however the topic resorted back to vehicle of interest and its accessories. Again, the sales agent was very friendly and seemed genuine, however he lacked knowledge in the processes of leasing a vehicle. This was an issue for me as this was my first time leasing, thus I expected proactive information. The manager appeared to be a people person, as most of them are, and was knowledgeable in the inventory. When people are financing or leasing vehicles, they want to have genuine people around and not feel as if they are being rushed into a deal; this is what I felt. Fast foraward, I drove away in a 2017 maxima with anxiety, questioning my decision as more questions emerged as I drove off. Most people are excited about a brand new vehicle, however I feel that I did not make the right decision. I came in under the impression that I had no other options, after speaking with a number of dealers and financial institutions, I had other options with the dealer that I was not informed about and was not provided with alternatives. I still feel resentment. More

Great experience My wife and I bought our car this past weekend from East Charlotte Nissan. This was the first time we had ever been to this dealership. We had called My wife and I bought our car this past weekend from East Charlotte Nissan. This was the first time we had ever been to this dealership. We had called the same day to make an appointment with them and they had the car ready when we arrived for test drive. Mostaffa was very friendly and accommodating to any needs we had. They worked with us on the deal to give us the best deal possible. Mohammed was very helpful through out the process. They done a great job detailing the car before we left, removing most all the little scratches that most used cars accumulate. We were in and out in about 3 hours. Overall a good experience. I would definitely recommend others to check this dealership out before buying from others. Hendrick auto tried our business the day prior with the same car. Much better deal with Mostaffa and Mohammed. thank you guys!! Sorry if i did not spell your names correctly. More

Greatest Experience For A New Car I purchased my brand new car only a couple of days ago. Let me tell you folks, it was the absolute greatest experience for a first time buyer for a Br I purchased my brand new car only a couple of days ago. Let me tell you folks, it was the absolute greatest experience for a first time buyer for a Brand new car. Time I made entrance to the store, I was greeted by Daniel Gomez with a smile an hand shake. He treated me like I was suppose to have been treated by a professional salesman. His aim was for me to be happy before purchasing my Brand New Car!! I can't say that enough folks 😁. So if your looking to purchase new or pre-owned Nissan on Independence would be the place. Daniel Gomez will make sure you leave in either a brand new or pre-owned car. Folks he had me in finance department signing off in less than 3hrs. You will be just as happy as I if you just go there an ask for Daniel Gomez Kristi Sturdivant More

I was very Happy with the service Darren was very friendly and pleasant he was constantly trying to work out a deal I had a great experience. Darren was a very friendly and pleasa Darren was very friendly and pleasant he was constantly trying to work out a deal I had a great experience. Darren was a very friendly and pleasant and easy to talk to I got a great deal thank you Nissan staff and management. More

Great! I walked in with very low hopes of purchasing a vehicle. The sales representative went above and beyond to ensure I was getting the best deal. I walked in with very low hopes of purchasing a vehicle. The sales representative went above and beyond to ensure I was getting the best deal. More

I Rate My Experience as STELLAR! My Sales agent was very helpful, professional and I could not have asked for a better service. I told him what I wanted and he told me he would do his My Sales agent was very helpful, professional and I could not have asked for a better service. I told him what I wanted and he told me he would do his absolute best to get me in the car that I liked and he did just that! I got a warranty, oil changes, and lifetime inspections to boot! I am glad I took my daughter's advice and got a car from them too. More

Such an amazing experience ! I would like to thank you for the amazing service you provided for my family and I. Buying a car it's a stressful thing but you made it easy and smoot I would like to thank you for the amazing service you provided for my family and I. Buying a car it's a stressful thing but you made it easy and smooth I would highly recommend this place, A special thank you to the Manager Mohamed and the general manager Moe you guys were amazing and professional, it was a pleasure doing bussiness with you. More

Quickest purchase I've made I drove an hour and a half to purchase a car here. Everything was ready when we arrived and we were taken care of very quickly so we wouldn't be arri I drove an hour and a half to purchase a car here. Everything was ready when we arrived and we were taken care of very quickly so we wouldn't be arriving home too late. More