East Charlotte Nissan

Great experience Darrel was very helpful I highly recommend you ask for him when I'm going to Nissan I love my new rogue. It was very helpful and waited until I could Darrel was very helpful I highly recommend you ask for him when I'm going to Nissan I love my new rogue. It was very helpful and waited until I could find something that I really wanted patience means a lot when buying a big purchase. Thanks again Darrel More

Brand New Rogue So I was kind of leery of going in but Mustafa called and assured me that my time wouldn't be wasted. So i went in with my eyes on a 2013 used car and So I was kind of leery of going in but Mustafa called and assured me that my time wouldn't be wasted. So i went in with my eyes on a 2013 used car and left three hours later with a brand new car! Thet were able to work with my budget. Easy painless experience! Go see Mustafa great guy! More

A winning team all around! I would definitely recommend East Charlotte Nissan to all my friends. A dedicated team to ensure everyone is served. Ryan in the service departmen I would definitely recommend East Charlotte Nissan to all my friends. A dedicated team to ensure everyone is served. Ryan in the service department is always on the go to make sure the customer is pleased and grateful. More

Happy with Car, Not Happy with Dealership I bought a used vehicle recently with a listed sales price of $10,000. With other taxes and fees listed on the initial sale sheet, I overlooked an $89 I bought a used vehicle recently with a listed sales price of $10,000. With other taxes and fees listed on the initial sale sheet, I overlooked an $895 "service recon" charge on that vehicle. These guys are listing vehicles at a certain price, but adding this charge on to their used vehicles underneath the list price. Needless to say, I overpaid for the vehicle which I'm sure made these guys happy. This service was explained to me but of course not pointed out on the offer. It is always up to the customer it seems to analyze the sales offer to find all the charges. Worst of all, in the finance office, we politely declined warranties and gap but somehow an interior warranty "Perma Plate" was added on my contract without me even knowing it. I never asked for this, and I was also never explained what this was. An extra $399 financed. I found the charge later that day at home, went up to ask about it. The finance guy of course made it sound great and slid the paperwork over for me to sign. I DID NOT, and asked how he expects good reviews when he adds warranties w/o the buyer knowing and just slides paperwork over for them to sign. Of course he says its not his job to go over the sales and that "they add that warranty on "all used cars". We got the warranty taken off. The finance guy went from pleasant at first meeting, to quiet (we didnt buy a warranty), to being caught on adding random warranties. Hopefully the car works out, but I would look elsewhere as these guys are all about the $$$ and less about the customer. Of course they give a pretty good pitch about how they care for their customers. Salesperson was great, Sales Manager said he wasn't going to "give the car away to goodwill" after my first counteroffer. About normal for the game. Finance Manager's feelings got hurt when I didnt buy a warranty so he tried to sneak one in there anyway. All in all, I've experienced better w/o a doubt. More

Awesome I would recommend if u are looking for a good dealership East Nissan of Charlotte is the one. They worked hard to get u in what u want. I would recommend if u are looking for a good dealership East Nissan of Charlotte is the one. They worked hard to get u in what u want. More

Great Customer Service from every employee that I met during the buying process. A great buying experience! I would reccomend this dealership to anyone interested in buying from every employee that I met during the buying process. A great buying experience! I would reccomend this dealership to anyone interested in buying a car. More

Above and beyond OMG! I have been buying cars for years and this by far was my best experience. Every single person at this dealership was approachable, friendly, and OMG! I have been buying cars for years and this by far was my best experience. Every single person at this dealership was approachable, friendly, and had a genuine need to want to help me! They have found a new loyal and dedicated customer in me! More

Wonderful people and wonderful customer service! This was by far the best car buying experience we have ever had. We did all of the negotiations online and when we made our appointment at the dealer This was by far the best car buying experience we have ever had. We did all of the negotiations online and when we made our appointment at the dealership we already had a wonderful "out the door" offer. When we arrived the Pathfinder was ready for a test drive and the paperwork was ready to go. Troy and Lisa were friendly, wonderful to work with and super efficient. They responded to every single email and phone call in a timely and professional manner. We could recommend them to anyone! More

Excellent Customer Service The supervisor greeted me at my car door. He was not too pushy. He made sure his staff was involved with customers. He's a great manager. He fought fo The supervisor greeted me at my car door. He was not too pushy. He made sure his staff was involved with customers. He's a great manager. He fought for me to get the car that had the features I wanted. I've never gotten treated so well at a dealership. More

YESSSSSSSSSSSSSSSSSSSSSSS.. REALLY HELPED ME GET THE CAR I WANTED, WORKED WITH ME ALL THE WAY. FELT LIKE FAMILY. TOLD ALL MY FRIENDS GO TO EAST CHARLOTTE. REALLY HELPED ME GET THE CAR I WANTED, WORKED WITH ME ALL THE WAY. FELT LIKE FAMILY. TOLD ALL MY FRIENDS GO TO EAST CHARLOTTE. More