East Charlotte Nissan

Walked in for a Nissan, walked out with a Hyundai My experience at the East Charlotte Nissan was unexpected to say the least, my mother and I walked in and began speaking with Darrell Bacon about a Ni My experience at the East Charlotte Nissan was unexpected to say the least, my mother and I walked in and began speaking with Darrell Bacon about a Nissan Rogue. While going over what my options were Mike Simone overheard us talking and overheard our conversation about my talking about the comparison between a rogue and a juke. Mike entered the room and said "I couldn't help but overhear you guys talking" introduced himself and shook hands with he both of us, he said "I've got the car for you, you're going to love it, it's not the rogue but you're going to fall in love with it" I told him that we would take a look and see what we think, he brings out a 2013 Hyundai Tucson and it had not been detailed whatsoever as it had been brought in only a day or so beforehand. I was amazed at how gently used the leasing couple before me had kept it, was in nearly immaculate condition, I love the car and they really worked with us on payments, cost, and assuring everything was in tact, I am so happy with my new tucson and am thrilled he allowed me the chance to have it as my own, very personable people and loved how confident he was in the car itself! Thank you Mike and Darrell for putting me in a great and affordable preowned car!! More

Still Waiting for the parts-put my life in dangerous I bought a new car from this dealer at 2013, everything was all right until 3 months ago, the AIRBAG LIGHT came on, so I went to the dealer........... I bought a new car from this dealer at 2013, everything was all right until 3 months ago, the AIRBAG LIGHT came on, so I went to the dealer........... they told me I need to replace one of the parts, takes about 2 weeks, otherwise in case of something happen, THE AIRBAG WONT POP OUT, which means that I risk my life all the time by driving this car.......... so of course go ahead ordered it right away and get this problem solve ASAP. but guess what, almost 3 months goes by, they still do not have the parts that I need, It really drives me crazy with knowing that my life is in dangerous if something happen without the Airbag protection, looks to me it is like either they do not care or they do not have the part..... but whatever it is, I would never buy Nissan no more, I will tell all my friends and people that I know, Do NOT BUY NISSAN. More

Purchasing a new car Yesterday, I decided it was time to finally get serious about buying a car, and East Charlotte Nissan was my first choice. Darrell was my salesman, an Yesterday, I decided it was time to finally get serious about buying a car, and East Charlotte Nissan was my first choice. Darrell was my salesman, and he was so very nice. He helped me pick a car, and then made sure I understood every step of the process. He even helped me get my phone synced with the bluetooth in the car, and to get the app downloaded, so if I ever have questions, I can find a quick video to help. Everyone there was so nice. I can definitely see myself being a repeat customer! More

Body shop Bound Bought new 2017 Nissan Frontier And took it back 3 days after purchase to have Perma plate put on and when they called saying truck was ready went to Bought new 2017 Nissan Frontier And took it back 3 days after purchase to have Perma plate put on and when they called saying truck was ready went to pick it up and was getting ready to leave when my wife noticed a dent in passenger door and didn't tell us that they dented my door. I got one of managers to look at it and said they would send it to body shop to be fixed and that it would be ready in a couple days. After 3 days I called to get updated on it and was told they would check on it well after 15 calls I was told that they would check and get back to me when again no one called me back so I finally got in touch with salesmen and he finally after 9 days called me that he checked and it was ready. The day I picked it up I met with general manager and showed him a log of all my calls and he got real upset that nobody ever returned my calls And had meeting with managers but I think they were pretty sorry handling my situation. Seems they treat you like a special person when purchasing a vehicle but could care less after you sign the paperwork. More

Great salesman It was a great experience buying our new pathfinder and the saleman Jason Smith was awesome to work with. I would definitely use jason again with anot It was a great experience buying our new pathfinder and the saleman Jason Smith was awesome to work with. I would definitely use jason again with another purchase. More

Excellent Deal For me it was a excellent deal at east Charlotte Nissan dealer because they gave me good discounts and a good price. Also the dealer gave me free main For me it was a excellent deal at east Charlotte Nissan dealer because they gave me good discounts and a good price. Also the dealer gave me free maintenance and a lot more. More

Leased a 2017 Rogue on Saturday with the help of my representative at East Charlotte Nissan, Perry Flythe. Perry did a great job explaining my options and listened care on Saturday with the help of my representative at East Charlotte Nissan, Perry Flythe. Perry did a great job explaining my options and listened carefully to what we were looking for in a new car. He was also willing to take the time to finish the deal after business hours. I didn't expect to have such a good car buying experience. More

Great Customer Service The Salesmen at this dealership put on an outstanding display of customer service. They were able to accomodate my likes needs and finances with no he The Salesmen at this dealership put on an outstanding display of customer service. They were able to accomodate my likes needs and finances with no hesitation while supporting in my choice of my first car and i muat say i am in love with my Nissan Altima 2017. More

Unhappy Customer Well im back here again , still dealing with the same problems. I purchased my 2010 Cadillac escalade from East Charlotte Nissan in January and is st Well im back here again , still dealing with the same problems. I purchased my 2010 Cadillac escalade from East Charlotte Nissan in January and is still having issues with it. Repair after repairs 4 months and couple grand in and truck left me stranded causing me to drop off at a Chevy dealership for a $500 repair to end up having it towed back from Whiteville NC to Matthews NC causing another $500 cost . They sold me a SUV that they never inspected to make sure it was 100% good working order. I called the day after purchasing it because it wasn't running right for them to give me a run around pretty much saying it's my truck my problem. So for anyone out there buying from ECN please second guess it and have a mechanic look over it before you purchase. Once you sign they don't care More

Very good I yes bought a car on Wednesday the deal was excellent both the seller and the financing department were helpful and friendly I recommend the dealer I yes bought a car on Wednesday the deal was excellent both the seller and the financing department were helpful and friendly I recommend the dealer they try to help More