East Charlotte Nissan

Prompt and courteous Chris was very helpful for me in getting a noise checked out by a technician. Don't feel noise was corrected but we'll see. Chris was very helpful for me in getting a noise checked out by a technician. Don't feel noise was corrected but we'll see. More

Easy to deal with and in a timely manner. Ron was able to get our car in to get the trans programmed with no issues. He is always aware of what is going on when I called in. thanks Ron was able to get our car in to get the trans programmed with no issues. He is always aware of what is going on when I called in. thanks More

Friendly helpful knowledgeable Very friendly staff The wait time is reasonable overall A pleasant experience Left felling that my car was checked out well Would recommend this ser Very friendly staff The wait time is reasonable overall A pleasant experience Left felling that my car was checked out well Would recommend this service center More

Just came in to look and found a beauty of a deal I am giving this rating because I came in not expecting to find a beauty with the dealership that quickly and with that great a deal on insurance too I am giving this rating because I came in not expecting to find a beauty with the dealership that quickly and with that great a deal on insurance too More

Lillian Its was stressfree as possible and was quick, salemans william was a pleasure to work with and happy i got my first new car from nissan. O will tell Its was stressfree as possible and was quick, salemans william was a pleasure to work with and happy i got my first new car from nissan. O will tell all friends and family. More

Class Act. 100% Friendly and awesome service. Everyone was working and smiling. Customers were taken in and treated quickly and respectfully. The facility is clean a Friendly and awesome service. Everyone was working and smiling. Customers were taken in and treated quickly and respectfully. The facility is clean and smells good and my car was done in less than an hour. More

Always great experience We have purchased several vehicles here because they are the best Nissan dealership in the area. The sales people are always super helpful and take th We have purchased several vehicles here because they are the best Nissan dealership in the area. The sales people are always super helpful and take their time to find you what you want. Always a pleasant experience at this place. If your in the market for a car go see Darrell he is the best sales person there! More

Great experience! Two words, Darrel Bacon!! & He’s almost better than the bacon!! Awesome staff and customer service! We didn’t go in expecting to purchase that day but Two words, Darrel Bacon!! & He’s almost better than the bacon!! Awesome staff and customer service! We didn’t go in expecting to purchase that day but with a salesman as such, couldn’t say no! He’s extremely patient and makes sure you get exactly what you want! I would recommend and refer a friend! Will definitely purchase at this location again! Thank you Darrel & Kevin for such a great experince! More

Darrell Bacon is the BEST! About 3 weeks ago I purchased my First car! It was a Nissan Sentra! Bacon greeted me with a smile and asked what I was look for. I had been to 4 deale About 3 weeks ago I purchased my First car! It was a Nissan Sentra! Bacon greeted me with a smile and asked what I was look for. I had been to 4 dealerships that day and he was the only person that listened to what I wanted. After I told him what I wanted in a car he set proper expectations about what I could get in my budget. I was able to get a car in my budget that most of the features I was looking for. I would recommend this location to my friends and family. Go and see Bacon! More

Poor service experience My car is still under bumper-to-bumper warranty and I scheduled an oil change. Upon arrival at the service center, the representative told me that I h My car is still under bumper-to-bumper warranty and I scheduled an oil change. Upon arrival at the service center, the representative told me that I had recommended maintenance due, and he asked my permission to perform it. I authorized it and agreed to pay the service fee for it. They called back in a reasonable time frame and told me that my car was ready. I picked up the car and he went over the 27 point inspection with me. The report stated that all my tires were at 35 psi. However, when I got in the car, they were the exact same pressure that they were when I dropped the car off (not what they put in the report). If they were willing to falsely document my tire pressure, how I can I be assured that they gave due diligence to the other maintenance I needed performed (and paid for)? Furthermore, the following week I began to hear my brakes scrubbing. I'm no mechanic, but I certainly can look at a set of brake pads and tell when they are near ready to be changed. They never mentioned anything to me about the condition of my brakes. While these instances are relatively minor, they indicate a severe lack of integrity. Very disappointed. More