East Charlotte Nissan

William Shuler As a new Nissan owner this was my second visit for a simple oil change and tire rotation. As hard as it is already to trust that you would get what yo As a new Nissan owner this was my second visit for a simple oil change and tire rotation. As hard as it is already to trust that you would get what you are paying for, I like to give everyone the benefit of no doubt. Upon the completion of my oil change I discovered the tire rotation had not been completed in which I pain an extra fee for this service, I was asked to wait another 10 minutes so the technician could bring my truck back into the shop to complete my origina request. The service advisor was gracious enough to offer a free oil change on my next visit. Based on the entire visit and me having to check the proper completion of the work performed on my vehicle, I will not use this dealership service in the future to perform work on my vehicle. More

Fix engine light Good service by all standards. Great work so far and will recommend Chris because he was patient and explained everything vividly. His Dad who works a Good service by all standards. Great work so far and will recommend Chris because he was patient and explained everything vividly. His Dad who works at NTB off the Independence Blvd connected me to him. More

First time customer First time customer, very satisfied with the time spent upon arrival till departure. The friendliness and professional ism of the Staff. Price was gr First time customer, very satisfied with the time spent upon arrival till departure. The friendliness and professional ism of the Staff. Price was great! However a better system should be implemented when picking up vehicles. Repaired Cars are blocking others More

I hate car buying but they made it easy. I am not going to lie I was not looking forward to car shopping but it was made easy and stress-free process. Ron D listened to what I said and deliv I am not going to lie I was not looking forward to car shopping but it was made easy and stress-free process. Ron D listened to what I said and delivered just that. Only thing I wish is the car color was darker I'm not a fan of light colored cars but it has all the other features I requested. More

Great experience Everyone went above and beyond to insure I had a great experience. I was able to purchase a vehicle with the help of everyone on staff. Everyone went above and beyond to insure I had a great experience. I was able to purchase a vehicle with the help of everyone on staff. More

I received excellent customer service I had an outstanding customer experience. Ronald Digsby was super! He is very knowledgeable. He provided prompt, organized customer service. I am a h I had an outstanding customer experience. Ronald Digsby was super! He is very knowledgeable. He provided prompt, organized customer service. I am a happy customer. More

Oil Change Saturday's are busy, but the staff are friendly and will try and not have you wait too long! Large waiting room with wifi, tv, restrooms, beverages, a Saturday's are busy, but the staff are friendly and will try and not have you wait too long! Large waiting room with wifi, tv, restrooms, beverages, and snacks. More

Nissan review CJ was very nice. My only complaint is that I got there at 11:30 for my appointment but didn’t leave until 1:30. Also the internet was down so I could CJ was very nice. My only complaint is that I got there at 11:30 for my appointment but didn’t leave until 1:30. Also the internet was down so I couldn’t log online while I waited. Everyone apologized so it was a good experience overall. More

Easy Truck Purchase Very easy dealership to deal with. First purchase was 20 years ago. Easy then. Just as easy today. Dealership wants to make sales. Will work with you Very easy dealership to deal with. First purchase was 20 years ago. Easy then. Just as easy today. Dealership wants to make sales. Will work with you to get it done. More

Consistency I have some visits to this location and always have the same and awesome customer service i really like when i go there and people always help me as m I have some visits to this location and always have the same and awesome customer service i really like when i go there and people always help me as much i need keep the good work and you guys always will rock More