East Charlotte Nissan

Always a great experience all employees are very friendly and very knowledgeable. I had a oil leak that was covered under my warranty. I was glad to know everything was ok an all employees are very friendly and very knowledgeable. I had a oil leak that was covered under my warranty. I was glad to know everything was ok and no other issues Thanks for making me safe in my ride Denise More

Excellent service On time friendly staff. They took my car in no appointment no problem. I was in and out. Love the service update time on the screen On time friendly staff. They took my car in no appointment no problem. I was in and out. Love the service update time on the screen More

Very pleasant inside. From Head Manger, repair, cashier I bought a car two months ago and didn’t have full knowledge about bumper to bumper warranty coverage. My son that’s RESTING always knew about that. G I bought a car two months ago and didn’t have full knowledge about bumper to bumper warranty coverage. My son that’s RESTING always knew about that. Glenn explained it in away I understood. He’s VERY concerned about resolution. More

Ron Traver is the best service rep EVER! Ron is professional, informative, dependable, and courteous. He does his best to minimize waiting time for customers. He is the reason I continue to Ron is professional, informative, dependable, and courteous. He does his best to minimize waiting time for customers. He is the reason I continue to use East Charlotte Nissan for service on my Maxima. More

Excellent communication From initial call regarding interest in a specific Rogue to test drive and purchase....my experience with Ronald was as painless as car buying can be. From initial call regarding interest in a specific Rogue to test drive and purchase....my experience with Ronald was as painless as car buying can be. He was knowledgeable, patient and displayed excellent customer service. If you go to East Charlotte Nissan, definitely ask for Ronald. More

William Shuler As a new Nissan owner this was my second visit for a simple oil change and tire rotation. As hard as it is already to trust that you would get what yo As a new Nissan owner this was my second visit for a simple oil change and tire rotation. As hard as it is already to trust that you would get what you are paying for, I like to give everyone the benefit of no doubt. Upon the completion of my oil change I discovered the tire rotation had not been completed in which I pain an extra fee for this service, I was asked to wait another 10 minutes so the technician could bring my truck back into the shop to complete my origina request. The service advisor was gracious enough to offer a free oil change on my next visit. Based on the entire visit and me having to check the proper completion of the work performed on my vehicle, I will not use this dealership service in the future to perform work on my vehicle. More

Fix engine light Good service by all standards. Great work so far and will recommend Chris because he was patient and explained everything vividly. His Dad who works a Good service by all standards. Great work so far and will recommend Chris because he was patient and explained everything vividly. His Dad who works at NTB off the Independence Blvd connected me to him. More

First time customer First time customer, very satisfied with the time spent upon arrival till departure. The friendliness and professional ism of the Staff. Price was gr First time customer, very satisfied with the time spent upon arrival till departure. The friendliness and professional ism of the Staff. Price was great! However a better system should be implemented when picking up vehicles. Repaired Cars are blocking others More

I hate car buying but they made it easy. I am not going to lie I was not looking forward to car shopping but it was made easy and stress-free process. Ron D listened to what I said and deliv I am not going to lie I was not looking forward to car shopping but it was made easy and stress-free process. Ron D listened to what I said and delivered just that. Only thing I wish is the car color was darker I'm not a fan of light colored cars but it has all the other features I requested. More

I received excellent customer service I had an outstanding customer experience. Ronald Digsby was super! He is very knowledgeable. He provided prompt, organized customer service. I am a h I had an outstanding customer experience. Ronald Digsby was super! He is very knowledgeable. He provided prompt, organized customer service. I am a happy customer. More