East Charlotte Nissan

Very good Got a very good deal and they worked with me and my budget t make sure that my first car was everything I would have wanted Got a very good deal and they worked with me and my budget t make sure that my first car was everything I would have wanted More

LIARS AND DECEPTIVE BUSINESS PRACTICES I would give this dealer "0" ZERO STARS if I could. I drove over 45 minutes to look at the truck advertised. I did call prior to discuss the vehicle I would give this dealer "0" ZERO STARS if I could. I drove over 45 minutes to look at the truck advertised. I did call prior to discuss the vehicle. The salesperson took me on a test drive and as we were at the final red light to go to the showroom to discuss purchase, Informs me that the price on the web was not the actual price for sale. There was an additional $1295 added because it was a CPO. I told him that was deceptive advertising. He said "I know that's why I wanted to tell you now", and "I am only the messenger". I waste hours of my day driving to East Charlotte Nissan who LIES to get you in the door. Their advertise price online of $18,500 IS ACTUALLY $19,795. AND they will not work with you on the price. I gave the salesman one opportunity to talk to his mgr about the "Bait and Switch" he comes out with the cost breakdown of over $21,500. Nowhere on any advertisement did it mention the extra fee of $1295 for CPO. JUST PLAIN BAD BUSINESS. More

Best car purchasing experience Finding a car for my mom was made super easy. Thanks to Bacon and the rest of the Nissan team. We would definitely come back. Finding a car for my mom was made super easy. Thanks to Bacon and the rest of the Nissan team. We would definitely come back. More

Great experience every time! I bought my Rogue at East Charlotte Nissan (Thanks again Darrell Bacon!) and return regularly for oil changes and routine maintenance (Thanks CJ!) due I bought my Rogue at East Charlotte Nissan (Thanks again Darrell Bacon!) and return regularly for oil changes and routine maintenance (Thanks CJ!) due to their amazing customer service and honesty. From the moment you walk in or pull up you are always greeted with a smile and pleasantry no matter the time of day and I greatly appreciate them being upfront and honest regarding pricing and wait time. Thank you East Charlotte Nissan for going above and beyond! More

Wonderful service Great sales service. Darrell Bacon most helpful with every need and question. He called to check on us and the vehicle after purchase. If we trade i Great sales service. Darrell Bacon most helpful with every need and question. He called to check on us and the vehicle after purchase. If we trade in the future will call Mr Bacon. More

Awful The company sent a coupon they did not honor. I requested a call that I never received from the manager. This was my first and likely last time after The company sent a coupon they did not honor. I requested a call that I never received from the manager. This was my first and likely last time after the dealership after a great sales experience. I actually bought two cars. More

Oii change -No appointment friendly,welcoming,courteous efficient and thorough .Todd Smith the service advisor fixed a a problem with the trunk lock and further explained how to friendly,welcoming,courteous efficient and thorough .Todd Smith the service advisor fixed a a problem with the trunk lock and further explained how to correct it if it occurred again.I was very satisfied with my visit as well as observing how they also interacted with the other customers. More

Car Purchase My over all experience was good. I was explained exactly what was the best situation for me long term instead of of really trying to make a purchase. My over all experience was good. I was explained exactly what was the best situation for me long term instead of of really trying to make a purchase. More

Oil change and air in tires Great customer service. Most definitely will be back! Completed in timely matter. Great locate! The prices are very reasonable. Great experience all t Great customer service. Most definitely will be back! Completed in timely matter. Great locate! The prices are very reasonable. Great experience all the way around! Thanks guys! More

Excellent Service Customer service was excellent. My car was fixed and ready to go in less time than expected. I could not be more happier with the whole experience. Customer service was excellent. My car was fixed and ready to go in less time than expected. I could not be more happier with the whole experience. More