East Charlotte Nissan

Oil and tire rotation The service department had us in and out in less than an hour. They were very thorough about our service and went over everything with us. The service department had us in and out in less than an hour. They were very thorough about our service and went over everything with us. More

Another Great Experience I always receive outstanding customer service at this dealership. All of their advisors are very friendly and helpful. This visit was for an oil cha I always receive outstanding customer service at this dealership. All of their advisors are very friendly and helpful. This visit was for an oil change and recall repair. I was in and out before I knew it even though I was expecting to be there longer. More

Excellent Service Chris and Kimberly was my service advisor’s. They both were very friendly, courteous and professional. I really appreciated the rental car provided du Chris and Kimberly was my service advisor’s. They both were very friendly, courteous and professional. I really appreciated the rental car provided during repairs. More

Amazing Great , nice customer service, amazing atmosphere will definitely return for for my next oil change and if i have any issues. Everytime i gp to east c Great , nice customer service, amazing atmosphere will definitely return for for my next oil change and if i have any issues. Everytime i gp to east charlotte nissan i have a great experience. More

Very good Got a very good deal and they worked with me and my budget t make sure that my first car was everything I would have wanted Got a very good deal and they worked with me and my budget t make sure that my first car was everything I would have wanted More

Disgusted This was the worst experience I had with East Charlotte Nissan, had a coupon that Patrick refuses for me to use an not only that he started an unneces This was the worst experience I had with East Charlotte Nissan, had a coupon that Patrick refuses for me to use an not only that he started an unnecessary conversation about building the “wall” an how immigrant are the ones that brings drugs in this country me being an immigrant I felt offended because I was just there to service my car so therefore I didn’t think that the conversation was necessary but thanks to Manager he took care of me and I thank him so much for stepping in and tooking care of me More

Best car purchasing experience Finding a car for my mom was made super easy. Thanks to Bacon and the rest of the Nissan team. We would definitely come back. Finding a car for my mom was made super easy. Thanks to Bacon and the rest of the Nissan team. We would definitely come back. More

LIARS AND DECEPTIVE BUSINESS PRACTICES I would give this dealer "0" ZERO STARS if I could. I drove over 45 minutes to look at the truck advertised. I did call prior to discuss the vehicle I would give this dealer "0" ZERO STARS if I could. I drove over 45 minutes to look at the truck advertised. I did call prior to discuss the vehicle. The salesperson took me on a test drive and as we were at the final red light to go to the showroom to discuss purchase, Informs me that the price on the web was not the actual price for sale. There was an additional $1295 added because it was a CPO. I told him that was deceptive advertising. He said "I know that's why I wanted to tell you now", and "I am only the messenger". I waste hours of my day driving to East Charlotte Nissan who LIES to get you in the door. Their advertise price online of $18,500 IS ACTUALLY $19,795. AND they will not work with you on the price. I gave the salesman one opportunity to talk to his mgr about the "Bait and Switch" he comes out with the cost breakdown of over $21,500. Nowhere on any advertisement did it mention the extra fee of $1295 for CPO. JUST PLAIN BAD BUSINESS. More

Wonderful service Great sales service. Darrell Bacon most helpful with every need and question. He called to check on us and the vehicle after purchase. If we trade i Great sales service. Darrell Bacon most helpful with every need and question. He called to check on us and the vehicle after purchase. If we trade in the future will call Mr Bacon. More

Awful The company sent a coupon they did not honor. I requested a call that I never received from the manager. This was my first and likely last time after The company sent a coupon they did not honor. I requested a call that I never received from the manager. This was my first and likely last time after the dealership after a great sales experience. I actually bought two cars. More