East Charlotte Nissan

Check engine and radio not working The service tech Chris Omahony did outstanding work and kept me informed the entire time. I would recommend taking your vehicle to East Charlotte Niss The service tech Chris Omahony did outstanding work and kept me informed the entire time. I would recommend taking your vehicle to East Charlotte Nissan for all services. More

Coupon Scam Please honor your coupons that are mailed out. If it was an error, customers should be informed prior to coming to dealership. I was told that the cou Please honor your coupons that are mailed out. If it was an error, customers should be informed prior to coming to dealership. I was told that the coupon came from Nissan, in the lobby I called the corporation and they informed me that they do not send coupons it was from the dealership. Instead of your employees trying to satisfy a customer they were adamant that it’s not there issue. For that reason, I will never use your dealership again. More

Very much disappointed, for the first time I gave 3 stars and a "Yes" I would recommend only because of past positive experiences. My older Altima had been serviced regularly by the dealership I gave 3 stars and a "Yes" I would recommend only because of past positive experiences. My older Altima had been serviced regularly by the dealership and I was surprised when the engine began to stall occasionally. I brought it in for repairs, including a major tuneup, which were quite expensive. The car continued to suffer the same problems and I brought it back. To their credit, they didn't charge me anymore. They did keep it for a week to try to identify the problem. By process of elimination, but not direct diagnosis, they told me they would need to replace the distributor for another $700. I thought to myself it is not worth it since the car still runs, for now, that perhaps this was the original problem and that they should have offered to credit me the cost of the first repair, but they did not. Since the service center had encouraged me to keep the old car serviced regularly, saying they don't make them like this anymore, I am not so likely to want to buy a new Nissan based on this experience, and not very likely to bring this car back for repairs unless truly needed. More

I wish there was a way to fix my transmission for free. :) I thought I had a 100,000 mile warranty, but I don’t. I have just under 90,000 miles on my car. I’m going to take my car back for service on a transmi I thought I had a 100,000 mile warranty, but I don’t. I have just under 90,000 miles on my car. I’m going to take my car back for service on a transmission problem. I’ve never had transmission problems period and I’ve bought 3-4 other cars from East Independence Nissan. I’m excited to see how they’ll take care of this problem. Thank you for your years of service!! Katrina White More

Awesome Service was quick. Staff was awesome during this interaction. He took his time to go over the details of my service and made sure I knew where things Service was quick. Staff was awesome during this interaction. He took his time to go over the details of my service and made sure I knew where things were located while I was waiting for my service. Great job team! More

Stressful but fair. Like all car shopping it's stressful but they do like trying to take advantage of people. I asked them for a car with 250 payments monthly and they sh Like all car shopping it's stressful but they do like trying to take advantage of people. I asked them for a car with 250 payments monthly and they show me cars for 395 monthly payments. Other then that the people were really nice in a way. The wait is long but it's worth it in the end. Hope this helps people decide. Also they had this little older gentlemen that was newer. He was very polite and kept us company while waiting. That man deserves promotion the way they dogged him around. More

Great service Ron Travers and his team are great. Delores is a jewel and her personality is great. These two people are wonderful and should be celebrated for their Ron Travers and his team are great. Delores is a jewel and her personality is great. These two people are wonderful and should be celebrated for their customer service. More

Good service 👍 Service was done in a fast and courteous way I was in and out in under an hour for oil change and tire rotation Good job Service was done in a fast and courteous way I was in and out in under an hour for oil change and tire rotation Good job More

Short and simple The service person that help me in a very positive way, inwhich he help get my oil change underway and also, made a future appointment. The service person that help me in a very positive way, inwhich he help get my oil change underway and also, made a future appointment. More