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East Charlotte Nissan

Charlotte, NC

4.2
553 Reviews
As your number one Nissan dealership in Charlotte, NC and the surrounding area, our team of dedicated and highly experienced salespeople are here to help. Whether you are looking for a new Nissan in Charlotte, or are looking for a used car in the Charlotte, NC area, we have the best selection in Charlotte, Rock Hill, Spartanburg, High Point, Matthews, Mint Hill, and Stallings. No matter whether you are here in Charlotte or one of the surrounding towns, our team will do whatever it takes to find the vehicle you want!
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6901 E. Independence Blvd

Charlotte, NC

28227

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Showing 553 reviews

February 21, 2019

Another Satisfied Buyer East Charlotte Nissan is an amazing dealership. The staff is incredible. They go to great strides to please their Customers. They are more than fair w More

by Satisfied Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Jeremy, Karl
February 20, 2019

East Charlotte Nissan is the place I take my Nissan They are the best of the best. No one has ever worked on my car except East Charlotte Nissan. I would recommend them to all my friends More

by marilyn.hipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Jackson, Moe Asmar
February 20, 2019

Service Department Fast, Helpful, Friendly I really appreciate the kindness and fast service the service department provided at the Nissan dealership. Chris was really nice and respectful and d More

by INDIA_ADDISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris-Service Department
February 19, 2019

Poor maintenance and finance communication They promised services guaranteed that they don’t honored. Was told I had a maintenance service for two years, called and set up my service appointmen More

by DENISNOGMAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Simone, Moe Asmar
Apr 02, 2019 -

East Charlotte Nissan responded

Hello, my name is Jordan and I am the Owner Loyalty Manager at East Charlotte Nissan. Thank you for bringing this to my attention. East Charlotte Nissan provides a FREE 1 year maintenance agreement to new car customers that covers up to 2 oil change/tire rotation appointments. We apologize for the misunderstanding. Please reach out to me at jgibbs@eastcharlottenissan regarding this situation. Thank you.

February 19, 2019

Outstanding customer service Mr Johnny greeted me with a positive attitude. He was able to resolve all my issues and accommodate my every need. He also reviewed everything with me More

by lakita.moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny, Patrick , Mike Simone, Moe Asmar
February 19, 2019

System update needed due to recall Went in for a required recall to update software. Chris was very nice and helpful and did a great job explaining the process. He called as he said he More

by Firered
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
February 19, 2019

GREAT ! My brakes needed to be replaced. I pulled into service and was taken care of right away! A gentleman named Patrick walked me through the process and a More

by 22kennedy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick & CJ
February 19, 2019

100,000 mile checkup Chris O’Mahony, our service center customer service rep greeted us in the morning, Gave us our options followed up prior to performing work and was t More

by Serena Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris O’Mahony
February 17, 2019

Ron at East Charlotte Nissan in Charlotte was exceptional! Ron made having my car fixed as convenient and seamless as possible. He also noticed another issue and fixed this prior to me picking up my vehicle! More

by DHARROLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
February 17, 2019

Great Service Mr. Williams was very helpful and professional on my service visit. Made it a smooth experience. The service department in general was very friendly More

by Mr.Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cza Williams
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