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East Charlotte Nissan
Charlotte, NC
553 Reviews
As your number one Nissan dealership in Charlotte, NC and the surrounding area, our team of dedicated and highly experienced salespeople are here to help. Whether you are looking for a new Nissan in Charlotte, or are looking for a used car in the Charlotte, NC area, we have the best selection in Charlotte, Rock Hill, Spartanburg, High Point, Matthews, Mint Hill, and Stallings. No matter whether you are here in Charlotte or one of the surrounding towns, our team will do whatever it takes to find the vehicle you want!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 553 reviews
March 30, 2019
The experience was great, in and out within specified window Service overall was great. Amenities included free wifi and coffee machine and complimentary water and Graham crackers. Staff was pleasant and nice. B Service overall was great. Amenities included free wifi and coffee machine and complimentary water and Graham crackers. Staff was pleasant and nice. Bathroom were clean and well stocked. More
by EVPEREZ
Verified CustomerEmployees Worked With
Kimberly Brim
March 25, 2019
Complaint I come in for oil change tire rotation brakes and rotors last month and come to find out this month Friday that my brakes was never change after I hav I come in for oil change tire rotation brakes and rotors last month and come to find out this month Friday that my brakes was never change after I have paid for it on February 12, 2019. More
by shantabarrett8292
Employees Worked With
Ron
March 15, 2019
Inspection and oil change I love East Charlotte Nissan, especially Ron Travor. He is fair, honest, very personable and trust worthy. Wherever Ron goes, my car goes. He is wh I love East Charlotte Nissan, especially Ron Travor. He is fair, honest, very personable and trust worthy. Wherever Ron goes, my car goes. He is what makes the experience worth everything. I have never been disappointed in anything Ron has told me. Other places have definitely disappointed. However, Ron have never done that. More
by Cathy1057
Employees Worked With
Ron Travor and Deloris
March 10, 2019
First 5000 mile service/ State Inspection Customer since 2002. Customer service remains outstanding, service department is responsive and deliveres every time with exceptional workmanship and Customer since 2002. Customer service remains outstanding, service department is responsive and deliveres every time with exceptional workmanship and communication to their customers . This is why I keep coming back to East Charlotte Nissan. More
by PrincessMarissa12!
Employees Worked With
Chris O’Mahony
March 07, 2019
Horrible. I will never buy another Nissan. I have purchased four brand new Nissans over the last three years and the sales experience was great. But that is whe I will never buy another Nissan. I have purchased four brand new Nissans over the last three years and the sales experience was great. But that is where it stops. After they have made money off of you the customer service goes out of the window. My rim cracked, split and completely separated, but I'm being told I must have hit a pothole because the is a debt on the inner lip of the rim and that caused the entire rim to separate. So I asked is it possible the "defective" rim cracked causing the tired to hit the ground bending the rim. Of course not they say because its a reason not to replace the rim for the 2019 I've had for only two months. Todd Smith the service manager is a jerk. I even offered to pay out of pocket for the rim to be sent to Nissan to have them look at it. He said no, I'm not sending them anything. Again, I will never do business with any Nissan dealer again. More
by AndrewC
Employees Worked With
Todd Smith
February 28, 2019
Altima Recall/Oil Change The Rep that checked me in was very friendly & customer rapport very nice. Also the gentleman that greeted me outside was very kind (Jerry). I'm not s The Rep that checked me in was very friendly & customer rapport very nice. Also the gentleman that greeted me outside was very kind (Jerry). I'm not sure of the time required for recall repair, but I was at Nissan from 11:30 to 2:00 p.m. Atmospere while waiting was good. The lady that handles finances offered us cookies & water. I appreciated that & the free car wash. As I checked out the Rep explained what was done to my car & asked if there was anything else he could additionally do during this visit. More
by Gloria2016
Employees Worked With
Rep that checked me in, Jerry, Lady in finance
February 27, 2019
Fantastic CJ welcomed me as soon as I pulled into the service area. He started the service process right away. He let me know about my tires and brakes and sug CJ welcomed me as soon as I pulled into the service area. He started the service process right away. He let me know about my tires and brakes and suggested the appropriate services. The oil change and tire rotation was completed quickly. He even checked me out. Took care of me start to finish. More
by JRAYMOND6
Employees Worked With
CJ
February 26, 2019
Great services Very courteous and attentive.. With professional services.. Thank you for doing a great job.. I have bought 3 vehicles from them... And Their servi Very courteous and attentive.. With professional services.. Thank you for doing a great job.. I have bought 3 vehicles from them... And Their services has always been top of the line.. More
by FREDMADDY421
Employees Worked With
Talked with so many helpful employees...I didn't get a chance to get there name.., Mike Simone, Moe Asmar
February 25, 2019
Great service As long as Ron Traver is working I will continue to bring my car in for service. He is a true professional and a great example on how all your other s As long as Ron Traver is working I will continue to bring my car in for service. He is a true professional and a great example on how all your other sales people should conduct themselves. More
by rreiger
Employees Worked With
Ron Traver
February 25, 2019
Great job as usual Another great job and experience! I recently moved to the south Charlotte area, tried a different dealership and it didn’t compare to my time at East Another great job and experience! I recently moved to the south Charlotte area, tried a different dealership and it didn’t compare to my time at East Charlotte Nissan. Everyone is always so friendly and attentive. More
by lovemell
Employees Worked With
Ron
