East Charlotte Nissan
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 551 reviews
Mr. Bacon was very Professional, respectful and attentive to my needs and request. Highly reccomend. to my needs and request. Highly reccomend. More
I was very pleased and happy with my purchase from East Nissan. I will definitely spread the word to my family and friends about my purchase and experience. Keep up the good work. Nissan. I will definitely spread the word to my family and friends about my purchase and experience. Keep up the good work. More
They will work hard to make things work for you without any pressure. They are also pleasant in doing so. any pressure. They are also pleasant in doing so. More
My experience today at the dealership is exactly why dealerships get a bad name. Price gouging followed by unprofessional and rude service. Brought my truck in for a sensor issue from a damaged s dealerships get a bad name. Price gouging followed by unprofessional and rude service. Brought my truck in for a sensor issue from a damaged side mirror that i replaced. They told me it would be $199 diagnostic charge to find out what the problem was, but that fee would be waived if they ended up servicing the vehicle. Wasn’t happy about it, but it is what it is. Turns out the sensor issue is because I installed the wrong mirror on the side of the truck and that a new one had to be put on there. my issue isn’t with that my issue was that they wanted to charge me $800 to replace the mirror. The mirror can be purchased for $210 from Nissan…. I brought this to their attention and said that roughly $600 labor charge for something that takes under 15 minutes to do is a little unreasonable. I’d like them to do the work, but I asked the advisor if they could speak to the manager about a possible discount and possibly meet somewhere in the middle on this. The manager was extremely rude and said it is what it is no discounts and kept walking. ( very professional…) At this point, I said I will just take the truck home. They informed me that I would have to pay for the diagnostic fee because I’m taking it. Okay, no problem. No I get the paperwork and the fee is $250. I ask what happened to the 199 fee. And they said that there is a $30 charge for shop supplies on every diagnostic charge. I explained that not only did I not agree with this, but it was also never disclosed and I was told 199. Again the rude manager said it was nonnegotiable and I need to pay it. In the end, I had to pay it or I wouldn’t get my truck back. And this is why people hate dealerships and no one trusts them. I guess being upfront and honest is not part of their business plan. More
Troy was a excellent salesman very informative and made the experience one of a kind the industry needs more people like troy he helped my wife get a car that she is substantially comfortable with and grea the experience one of a kind the industry needs more people like troy he helped my wife get a car that she is substantially comfortable with and great for her everyday needs i give troy my upmost respect in this field and will be back for my next purchase. More
Haven’t used service yet but if they are as good as our sales person Bacon we’ll be happy!! sales person Bacon we’ll be happy!! More
I had a great experience. Bacon kept his promise and made sure I did not leave the dealership until I got a brand new reliable car with feasible monthly payments. Would defini Bacon kept his promise and made sure I did not leave the dealership until I got a brand new reliable car with feasible monthly payments. Would definitely recommend! Ask for Bacon! More
Very knowledgeable, Helpful, and understanding, If your in need a of a new car he’s the Guy you want!!! in need a of a new car he’s the Guy you want!!! More
I have purchased a lot of vehicles over the years and I have to say this was the best car buying experience yet. Darrell is very courteous and professional and good at what he does. You are very fortunate have to say this was the best car buying experience yet. Darrell is very courteous and professional and good at what he does. You are very fortunate to have him representing your dealership. If I owned a dealership he is exactly the type of salesman I would want on my team. I am from out of town but if I ever need to purchase another vehicle again I would definitely drive the 3 hours to deal with Darrell and East Charlotte Nissan. Not only did I get the vehicle I wanted at a fair price…we had fun doing it…THANK YOU DARRELL! More