East Bay BMW

BMW Service Advisor Jonathan Kumar is very capable, and he provided me with excellent Customer Service when I brought my car in. he provided me with excellent Customer Service when I brought my car in. More

Bruce was helping me , he provides Great customer service and answered all my questions. Highly recommend this dealer and answered all my questions. Highly recommend this dealer More

I took my 320i in for an oil change. I was told about a few upcoming things that needed attention, but no pressure to do it right away. That was nice. I was told about a few upcoming things that needed attention, but no pressure to do it right away. That was nice. More

Very efficient. Jose was very open and communicative. I appreciate the kindness and attitudes of all staff at this location. Would recommend this dealer if looking Jose was very open and communicative. I appreciate the kindness and attitudes of all staff at this location. Would recommend this dealer if looking for a BMW purchase or service. More

Myriam was very help full and attentive to my concerns. Although my issue didn’t get resolved, she was able to explain what was happening to my taillights is normal but if it was to get worse, her and her Although my issue didn’t get resolved, she was able to explain what was happening to my taillights is normal but if it was to get worse, her and her technician assured me they’d take care of me. More

Very professional and quick service . Kept in informed with my repairs and got me my vehicle back on time Kept in informed with my repairs and got me my vehicle back on time More

I had a wonderful experience while purchasing a new car at East Bay BMW. The team was able to arrange the test drive and then answer all the car related questions. My advisor, Lito was able to give ample t at East Bay BMW. The team was able to arrange the test drive and then answer all the car related questions. My advisor, Lito was able to give ample time to go over the features of the car of our interest. We also had a very good experience with the car delivery later. Daryll and Allie were very helpful and instrumental in making the whole experience easy and smooth. More

Daniel and Mario in the service department were outstanding. Very helpful with trying to identify an issue with our X 7. outstanding. Very helpful with trying to identify an issue with our X 7. More

Excellent customer service and no pressure. Shadd was a great help. I definitely recommend getting a car here Shadd was a great help. I definitely recommend getting a car here More

Jeff k and Michaelangelo were a great help! ! Car went in for a regular oil change without an appt. Car was out in and out quicker than the estimated time ! Car went in for a regular oil change without an appt. Car was out in and out quicker than the estimated time More