East Bay BMW

Great team atmosphere and focus. Everyone is attentive and knows how to serve customers. Loved that I had a Genius help me set up my new car! Everyone is attentive and knows how to serve customers. Loved that I had a Genius help me set up my new car! More

Myriam Flores was great to work with and very good at communicating the status of my vehicle. Will definitely come back for service! communicating the status of my vehicle. Will definitely come back for service! More

Excellent! Everado Diaz pays attention to details and always lives up to his promises. I've tried other dealerships and always come back to East Bay BMW for th Everado Diaz pays attention to details and always lives up to his promises. I've tried other dealerships and always come back to East Bay BMW for the Excellent Customer Service! More

The best dealership ever. The sale people very knowledgeable. The service department is excellent. Great experience! The sale people very knowledgeable. The service department is excellent. Great experience! More

Daniel Martinez and Amit Prasad are superstars! They went out of their way to provide excellent service and get my repair done in a timely fashion. I received regular updates and look forward to They went out of their way to provide excellent service and get my repair done in a timely fashion. I received regular updates and look forward to my next service with them. More

Myriam Flores is an excellent advisor to work with and I recommend her and east bay for all potential and existing BMW owners recommend her and east bay for all potential and existing BMW owners More

Always happy to drop my car off. They are thorough and very informative. They are quick to respond with any questions I may have. They are thorough and very informative. They are quick to respond with any questions I may have. More

Daniel Martinez was my service adviser. He & his team were exceptional. He & the service department took my car in an emergency situation during a very busy time a couple days prior to the He & his team were exceptional. He & the service department took my car in an emergency situation during a very busy time a couple days prior to the July 4th holiday. After a delay in securing the parts they were able to complete the work the day before the holiday. More

Kyle and his team were extremely helpful, responsive and pleasant to work with. Kyle made the experience very easy and fun would definitely come back pleasant to work with. Kyle made the experience very easy and fun would definitely come back More

I recently had the pleasure of working with Kier Custodio in the service department at East Bay BMW, and I cannot express how impressed I am with the level of service I received. He went above and beyond to in the service department at East Bay BMW, and I cannot express how impressed I am with the level of service I received. He went above and beyond to accommodate my schedule and dedicated to ensuring a seamless and satisfying customer experience. Throughout the service process, Kier kept me informed about the progress of my vehicle and was quick to respond to any inquiries I had, making the entire experience convenient and stress-free. When I picked up my BMW, it was not only running smoothly but had also been meticulously cleaned, inside and out. Kier's attention to detail truly exceeded my expectations, leaving me with a sense of confidence in the quality of work performed. His service is the one reason I am a loyal customer of Easy bay BMW. If you're in need of BMW service, I highly recommend reaching out to Kier and the team at East Bay BMW. They have certainly earned my trust and loyalty, and I will be returning for all my future automotive needs. Thank you, Kier, for your awesome service! More