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East Bay BMW

Pleasanton, CA

4.9
1,042 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,042 reviews

August 17, 2026

Drive from the Sacramento area for service, BMW X3. Staff is always pleasant and professional. More

by JJDEMCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Sauceda
Aug 19, 2026 -

East Bay BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 14, 2026

Professional customer service as usual. Pleasant visit and always treat well. Will always recommend to friends and family More

by LIAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruiquan Li
Aug 18, 2026 -

East Bay BMW responded

Liat, we are so pleased you enjoyed your visit to East Bay BMW!

August 14, 2026

I was dreading car shopping for the obvious reasons. I ended up having such a great experience at East Bay BMW that I drove all the way back up from the South Bay to lease the car a week later. Calvin w More

by brooke006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin and Mike
Aug 18, 2026 -

East Bay BMW responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2026

I go to this dealer due to my service advisor Noah. He’s the best in the industry. More

by alcaraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Aug 17, 2026 -

East Bay BMW responded

Alcaraz, we are so happy to read such a great review about East Bay BMW!

August 04, 2026

Anytime I need to get my car in for a service, Wayne is always there to greet me, take the time to listen to what i need, and provide great service. He is so sweet and always so positive when I see him. Su More

by gbunda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne,
Aug 07, 2026 -

East Bay BMW responded

Gbunda, we're happy to hear you had such a positive experience with our team!

July 31, 2026

I had a great experience buying a BMW i5. Aaron Festejo is a top notch salesperson. He's very knowledgeable and easy to work with and he followed through with everything he promised. I highly More

by jpstephens60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Festejo
Aug 02, 2026 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

July 25, 2026

Kier Custodio is the best Service Advisor. Made a 2.5 hour drive for service on my Mini and he made sure all work was done in a timely manner. He’s knowledgable, polite and thorough. 10 out of More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Jul 26, 2026 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

July 24, 2026

Pleasanton BMW dealership and staff are always very knowledgeable and very helpful. I definitely big shout out to Bruce Wong for his excellent service. when we had a vehicle emergency. More

by Keith B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wong
Jul 26, 2026 -

East Bay BMW responded

Keith B, we are so pleased you enjoyed your visit to East Bay BMW!

July 24, 2026

Went to get windshield replaced as well as oil change, allignment as well as suspension performed More

by beyatchristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Jul 26, 2026 -

East Bay BMW responded

We can't wait to see you again, have a great day.

July 24, 2026

Amazing dealership that values their customers, offer great service value plans that make owning a BMW affordable. Customer service is always nice and friendly, they treat you like Family. The only BMW d More

by Rocgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio, Jim Burke, Amit Prasad
Jul 26, 2026 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!