Easley Mitsubishi

Best dealership in town There is never a long wait unless I am getting alot of things done to my car. Today I got new tires and brakes put on my car. There is never a long wait unless I am getting alot of things done to my car. Today I got new tires and brakes put on my car. More

Shady group of salespeople These people never return a call and try to out you in whatever they want you to have. Not friendly or knowledgeable about the cars on the lot. I use These people never return a call and try to out you in whatever they want you to have. Not friendly or knowledgeable about the cars on the lot. I use to get my car serviced there because of the experience the salespeople gave me I won't even go back for service now. Not a good representation of the Gilstrap family I'm sure, they should get a whole new crew there. More

terrible customer service This place is definitely not for the people like they said they were! I purchased a vehicle noticed i will never be satisfied with it because of the This place is definitely not for the people like they said they were! I purchased a vehicle noticed i will never be satisfied with it because of the size. I contacted the dealership and seems to be the least of their concerns to make sure that the customer is satisfied. More

Resolved the prior issue Easley Mitsubishi called they refunded me for the first tire and replaced the second tire at no cost. It shows good customer service and customer valu Easley Mitsubishi called they refunded me for the first tire and replaced the second tire at no cost. It shows good customer service and customer values More

Tire warranty The right front tire got a bubble in it they wouldn't replace it I paid to replace it it happened again To the other tire The right front tire got a bubble in it they wouldn't replace it I paid to replace it it happened again To the other tire More

Happy not happy Was told you could put a couple hundred down but it was $500 down. Was told payments would be around $300 a month ended up $350. Did not get a full ta Was told you could put a couple hundred down but it was $500 down. Was told payments would be around $300 a month ended up $350. Did not get a full tank of gas and as for the CRAZY money Gilstrap says he gives he would not even give me $1500 for my 2001 explorer yeah CRAZY money. Never was given any other option of car just the matchbox car mirage. Thanks More

Had to return the car! Went to Easley Mitsubishi and found a 13 model car. It took 5 days to get the approval!( not sure why I didn't walk away at this point!!) After the 5t Went to Easley Mitsubishi and found a 13 model car. It took 5 days to get the approval!( not sure why I didn't walk away at this point!!) After the 5th day we went in signed all the papers and the car was ours!! 3 weeks after we signed all the papers and drove off the lot with our new car they called us to let us know that the bank had rejected the loan and that we would have to return the car! Return a car that WE purchased and SIGNED ALL the proper paper work on!! In the mean time they had our vehicle that we had traded in! On top of catching up payments on our vehicle we had late fees that we had to pay with no help from the dealership! Not once did they try to make this situation right! I hope that this was a one time fluke and that this doesn't happen to anyone else, but I learned a lot about how they do business and how they "take care of their customers" through out this situation! More

Glorious Work By Meechi-Mannnn. Meechi, Wanted to leave you a note to tell you Olivia LOVED the car!!!! As did her brother and her Daddy of course. Decided not to even asked Todd Meechi, Wanted to leave you a note to tell you Olivia LOVED the car!!!! As did her brother and her Daddy of course. Decided not to even asked Todd exactly how much he œopened it up on the way home on the 185 toll road. I'm guessing quite a bit because he beat me home by 20 minutes! Thanks for your help and kindness! Can't wait for my turn to be driving off in my Outlander! :) Melissa Griffiths. More

Fraud!! Power Booking was told today the loan was not approved. Come to find out thats not true. Loan was approved hkwever the GM lied and tried to fraud bank and they wont pay until the loan contract is approved. Come to find out thats not true. Loan was approved hkwever the GM lied and tried to fraud bank and they wont pay until the loan contract is rewritten. Which they would loose 800 dollars on. Turns out this is a criminal matter. As the consumer Im nkt paying for this... they even took in my trade.. which will be in loan default by the end of the month. They only put 20 in gas in mg car and gave it to me dirty, tire light on since i got it and still no mats.. this is by far not how i wanted to buy my first car. Now its lawyer and attorney generals issue. Dont go there... More

I went Saturday August 10th to look at the invetory. I talked to a man named Mee-chi. (forgive spelling) We test drove a 2014 Outlander. They said the 2014 did not have any rebates but the 2013 did. We fo talked to a man named Mee-chi. (forgive spelling) We test drove a 2014 Outlander. They said the 2014 did not have any rebates but the 2013 did. We found one we liked. We told them our credit was not that great but they said they could run a (prelimitary) credit check. Dusty ran one and told us we had a 70% chance of getting financed. He said he would know more Monday and call us on Monday. (They never called.) I went by after work and talked to Dusty. He said he would call in about 45 minutes. (They never called.) I called many times, talked to different people and left messages. (They never called back.) My wife ever taked to a manager, he said someone would call us. (They never called.) I went to the Better Business Bureau and filed a complaint. I also sent them an e-mail stating what I had just done. Friday while I was on lunch, Mee-chi called me. He wanted to know if there was anything he could do and if I would still be willing to work with him. I told him yes. I called him today,Saturday August 17th at 12:18 PM. I talked to Mee-chi. He promised he would get me some information and call me back before 7:00. It is now, 8:06 Saturday evening August 17th. He never called me back. Jay Gilstrap is the owner. He needs to run his business better. Tony Merritt Easley S.C. More