Earth MotorCars / Lotus of Dallas

Unheralded Customer Service/Best Used Car Buying Ever Where to start.? Okay first I have been buying used cars for quite awhile so much so my wife no longer asks me what I am doing she just lets me do it. Where to start.? Okay first I have been buying used cars for quite awhile so much so my wife no longer asks me what I am doing she just lets me do it. I have had some good and not so good experiences with dealers and sales associates. But sInce auto trader has come about it has helped in the car hunt. That is too say being able to do everything by phone or email prior to even visiting the dealer to sign papers and look the car over and test drive. With that said I am located in Georgia and Earth Motorcars is in TX. Quite a distance away. I had been looking for a particular make and model for awhile. Had found a couple locally but for whatever reason price was not right or the car and carfax just did not align. Then I saw this one pop up at Earth Motorcars. So emailed them to see if still available. They responded very quickly. Michele Conine is the salesperson who contacted me. She answered my questions about the car and when I told her I was very interested in it she asked me about what my price was. I let her know that I wanted them to give me their bottom line on the car that I did not want to go back and forth. They came back with a price that was agreeable to me and was much less than NADA. Now here is where the deal becomes a real deal. I asked Michele to walk around the car for me and tell me about anything that was glaring to her as far as dings, scratches, etc. Also, I asked her to drive it for me. Why you ask because I felt like they/she was not there to pull a fast one and I did not plan to fly out and look it over. (I have never done that before have always driven and viewed the car personally, but decided to take a leap of faith). After she walked around she found a couple of things I had missed and with a Car that was 10 years old there was bound to be some minor scratches but nothing major. All things worked she said and she she drove great. BTW she was always very responsive to my calls, emails and texts. They also let me know that in all the years they had been shipping cars they had not had one returned. Again I went with their word that all would be good. They also changed all the fluids for me. Nice. Michele also took care of me personally by paying for a small part and having it painted to match the car. It was the a plastic cover for where the key fits if your remote fails. So remember now, that I have not seen the car up close nor have I driven it. The big day arrives and the transport pulls up to my house. He drives car off and I walk up to examine it. Anxious to see if I had done the right thing in trusting Michele and Earth Motorcars. Well I did do the right thing. The car was just as they describe and she drove like she was brand new. But wait there is more. A couple days later I noticed that one of the headlights did not sit flush with the body. I emailed Earth Motorcars and again they responded very quickly. I let them know I was taking it to the dealer to see what could be done. They informed me they would need to take it apart and that the part would cost 1300. Well it was not that bad to spend 1300 or even have someone else do that. The dealer recommended a body shop they used who gave me a price to remove the bumper and headlight to see what exactly was happening. Earth motors agreed to pay for this. The body shop then gave me a cost to repair and Earth Motorcars paid the bill and did not not even once say that they would not. Arthur Przytulski,the general manger was who I dealt with. Great guy... So as Earth Motorcars says They want you to have the best buying experience and be a customer for life. That is a true statement as I had the most wonderful buying experience and I am now a customer for life. Thanks Michele and Arthur Steve. More

Best experience buying a car I bought a toyota highlander 2008 limited . from Earth motors A hassle free process the whole experience in totality was great. and the person i dealt I bought a toyota highlander 2008 limited . from Earth motors A hassle free process the whole experience in totality was great. and the person i dealt with A very friendly and always willing to help I went back to him for some minor issue .he gladly helped me out his name is Mr David carr so i will strongly recommend the sales person and dealership.for buying a car Mohammad Rehman More

I'll go back for sure I bought a Cadillac from here (David Carr) and after I got home realized that the tailgate would not stay open. Even though it was "as is" David went I bought a Cadillac from here (David Carr) and after I got home realized that the tailgate would not stay open. Even though it was "as is" David went out of his way to have it fixed. That's customer service and I'll certainly go back next time I'm in the market. Amazing selection of classic cars to look at too! More

Two good cars from them I have purchased two cars, about a year apart, from Earth MC. Both are excellent (Lexus & Cadillac). Both had a few glitches when I picked them up, bu I have purchased two cars, about a year apart, from Earth MC. Both are excellent (Lexus & Cadillac). Both had a few glitches when I picked them up, but EMC took care of them promptly. One actually had a serious issue that was out of warranty, but they took care of it too. David Carr is excellent & easy to work with. And just walking thru their shop is fun! Almost like a museum - lots of collectibles & supper cars to drool on. I have recommended them to my daughter, who is looking for an SUV. More

New Customer I found the right car at a great price with a fabulous dealership. I never felt any high pressure and they treated me with courtesy and respect. It wa I found the right car at a great price with a fabulous dealership. I never felt any high pressure and they treated me with courtesy and respect. It was a wonderful experience. Chris Stone my sales person was tremendous and so was the general manager Arthur. More

New used truck. The process was very easy. I never felt pressured at anytime. I was looking for a particular vehicle and what I found was perfect. I also had a desire The process was very easy. I never felt pressured at anytime. I was looking for a particular vehicle and what I found was perfect. I also had a desired terms and interstate rate and they were able to find that for me. All in a great buying experience. One added note, even if you are not in the market for a new vehicle it is worth the trip just to go through the show room and warehouse. There are a lot of unique vehicles to look at from classics to top of the line. More

Best of the Best!! I have bought many cars over the years, but never had a buying experience like this. The staff is knowledgable, freindly, and genuinely concerned in g I have bought many cars over the years, but never had a buying experience like this. The staff is knowledgable, freindly, and genuinely concerned in giving you the ultimate buying experience. From the moment I walked in the door until I drove our new car away, the experience was top shelf! Thanks Chris & Earth Motorcars, you have a customer for life! More

Happy Camper. See David Carr. He exemplifies the care and concern for your purchase at EarthMotorCars.com. I was superficially familiar with their sales and servi See David Carr. He exemplifies the care and concern for your purchase at EarthMotorCars.com. I was superficially familiar with their sales and service goals from what others had said. One month ago, I visited (after a month's worth or research on what vehicle I might want to trade for my old '86 420SEL) with the idea I might purchase a S550 M-B. After speaking briefly with David Carr, we rode the 750Li BMW that I later bought that day. David Carr will listen to you, ask pertinent questions and offer their inventory. No pressure sales. We did go back and forth on price, but, ultimately settled on a good buy for a 30,000 mile 2012 750Li BMW with sport package in pristine condition. Still had 4 months' warranty. EXPECT: Low mileage automobiles in PRISTINE condition. Pay more, yes. You'll be glad you did. The whole staff was courteous and accommodating. David Carr, in particular, will receive my recommendations as a salesman to help you, regardless of your auto needs and budget. Thanks, Mr. Carr. More

JUST what I needed! After a nerve-racking wreck I didn't need a high pressure car salesman. Chris Schaffer helped me get just the car I needed at the price I had planned After a nerve-racking wreck I didn't need a high pressure car salesman. Chris Schaffer helped me get just the car I needed at the price I had planned to spend! More

Always over the top!!! Just purchased my 4th vehicle from Chris Shaffer. All I can say is MAGNANIMOUS job Chris!! Looking forward to number 5, 6 and on and on. Thank you!! Just purchased my 4th vehicle from Chris Shaffer. All I can say is MAGNANIMOUS job Chris!! Looking forward to number 5, 6 and on and on. Thank you!! More