Earth MotorCars / Lotus of Dallas

Outstanding customer service . We were interested in a Mercedes SL 500 we saw online. Vance drove the vehicle 45 miles to our home in the rain so we could test drive it. He was . We were interested in a Mercedes SL 500 we saw online. Vance drove the vehicle 45 miles to our home in the rain so we could test drive it. He was extremely knowledgeable of all aspects of the vehicle and it's history. The excellent service continued throughout the buying process. We will definitely purchase all our future vehicles at Earth Motor Cars. More

Felt like I knew the salesman, like he was an old friend I was looking for a specific car for my wife and my son found one of Earth MotorCars ads online. I went to look at the car and really liked it, I was I was looking for a specific car for my wife and my son found one of Earth MotorCars ads online. I went to look at the car and really liked it, I was also amazed at the quality of their other inventory. While looking at the car, the salesman Dean Alavi was very helpful. We were able to settle on a price and they detailed the car one last time since it had just rained recently. I also had a chance to meet the General Manager Juan who was a really nice. Dean went above and beyond what I expected and he made the buying experience one of the best I have ever had. I will definitely look at their website before purchasing a car anywhere else. I do live in San Antonio, but would gladly drive to Dallas area to purchase a car from them again. Thank you Dean! More

Not Happy Really disappointed with my buying experience at Earth MotorCars. I purchased a (new to me) Honda Pilot on June 30. By July 20 it was not drive able. Really disappointed with my buying experience at Earth MotorCars. I purchased a (new to me) Honda Pilot on June 30. By July 20 it was not drive able. I was without a car for a week while (thankfully) Honda repaired it. While they were handling the repair, they found several other issues with it, including a pretty costly issue with the suspension. The warranty I purchased won’t cover it because the wear on it was evident it was prior to my purchase. I tried calling Earth motorcars several times and kept being told someone would call me back. I had to physically go up there to get someone to discuss it with me. End result - they won’t do anything to help. I’m so frustrated this wasn’t disclosed and they obviously don’t stand by their customer or what they sell. I was told because it was a month ago, too much time passed. I reminded them it was 20 days after purchase. Conveniently it changed to three weeks or more.... that said, don’t purchase from them. More

"Excellent service with David Carr!!!" I recently purchased a new 2004 Audi TT at Earth Motorcars from David Carr, one of the salesman. David is an outstanding salesman with the following q I recently purchased a new 2004 Audi TT at Earth Motorcars from David Carr, one of the salesman. David is an outstanding salesman with the following qualities: his patience was wonderful in guiding me through the purchase of my new car; his knowledge about the car was superb, and his compassion towards me in making sure I understood everything was great. I would recommend my friends and relatives who are wanting to buy a car to go to Earth Motorcars and ask specifically for David Carr. ~Amanda Wood More

Find another dealership The WORST dealership in Texas...buyer beware! If you will need ANYTHING after signing the paperwork forget it!! Zero customer service. Would not rec The WORST dealership in Texas...buyer beware! If you will need ANYTHING after signing the paperwork forget it!! Zero customer service. Would not recommend this place to anyone. More

Consistently Great Experiences Great selection of cars, knowledgeable and responsive sales staff, fair pricing, and seamless paperwork. I’ve bought and sold several cars with Earth Great selection of cars, knowledgeable and responsive sales staff, fair pricing, and seamless paperwork. I’ve bought and sold several cars with Earth Motorcars; and will continue to do so in the future. More

Fair and reasonable Some initial bumps in the process but Earth MotorCars has addressed all of our concerns to date and we'd recommend them again, for sure. They're clear Some initial bumps in the process but Earth MotorCars has addressed all of our concerns to date and we'd recommend them again, for sure. They're clearly working on upping their game with a good business model and we'd definitely return. The F&I process was the most pleasant and hassle free I've experienced to date in my car buying experience. It's really nice to see a car dealership embrace that the best way to do business is to get returning customers for more than just a one-time transaction. Don't work with David Carr. If he approaches you, get another sales person. The GM is great to deal with; extremely reasonable and fair. More

Will always be a customer David Carr and the Earth Motors team make the car buying experience extraordinary. Purchased my 3rd car from Earth and will continue to be a client. David Carr and the Earth Motors team make the car buying experience extraordinary. Purchased my 3rd car from Earth and will continue to be a client. More

Great atmosphere and thorough explanation Mr. David Carr answered all our questions. He was knowledgeable and incredibly helpful. The process to purchasing a vehicle was super convenient. I wi Mr. David Carr answered all our questions. He was knowledgeable and incredibly helpful. The process to purchasing a vehicle was super convenient. I will definitely recommend. Thanks! More

Great experience David Carr very helpful and very profession I went to check he m6 and David Carr helped me getting the car .. I would recommend this dealer to any of my friends and family .. David is a very pro I went to check he m6 and David Carr helped me getting the car .. I would recommend this dealer to any of my friends and family .. David is a very professional and knowledgeable.. I bought the car in the same day and it took me less then an hour to close the deal.. very happy with my purchase.. More