Earth MotorCars / Lotus of Dallas
Carrollton, TX
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Well, here is what happened to me. . I found a car online I was interested in, I made contact at 2:00 PM with the dealership. I got contacted back at 3:00. For the next hour we went ove . I found a car online I was interested in, I made contact at 2:00 PM with the dealership. I got contacted back at 3:00. For the next hour we went over details of the purchase. I did no haggling, I offered full price. They accepted, I filled out the financing paperwork, I sent them a CC for the 1k deposit and we had a deal. This was around 5:30. Later on that evening the salesman said they had been slammed and that they would get finished up with finance in the morning. No, worries I said, I understood. Well the next morning at 11:00 I get a text saying sorry for the confusion but another customer had an appointment to drive it the night before, and they were actually on the test drive as they ran my deposit, and they had closed that deal last night... I was needless to say extremely unhappy, they sold the car out from under me.. And then PROMISED the exact same car but more options and better price.. Well, they sold exactly what I wanted, a black on black BMW X6. The sales manager made these promises to me with the high hopes of two sales... In the mean time I found the exact car I wanted, made the deal and bought it. A day later the sales manager called saying he found a White on Black with double the miles his had... I said no, I had purchased already, and then he wanted to know where from so he could "help me get a better price" I told him I didn't want him anywhere near this deal....Personally I feel they thought they had a better chance to score two sales if they sold to the people that was there, and redirect me on another unit. You can call them now and schedule a test drive for later today at 5 when you get off work, but that unit is for sale, and if it sells it sells. They will not hold anything on a appointment.I had the deal done, approved, and deposited and they sold it out from under me. Very disappointing! More
Toni is very professional, patient and amazing. Jonathan made thing so easy and helped me with best interest rate thanks y’all for all with Amazon work Jonathan made thing so easy and helped me with best interest rate thanks y’all for all with Amazon work More
Michael from Earth MotorCars is one of the reason I am a customer for life. He is helpful, communicative and an all around great guy. customer for life. He is helpful, communicative and an all around great guy. More
Tony and Micheal were a great deal of help with Lotus Cars. Will be buying from them again. Cars. Will be buying from them again. More
Tony Luu is exceptional. His customer service is so on point. This is my 2nd far with him over the years and he truly knows his cars. Not just 1 type for every make and model His customer service is so on point. This is my 2nd far with him over the years and he truly knows his cars. Not just 1 type for every make and model. Highly recommended. More
I'm very Satisfied with the whole dealership process and would definitely recommend Eart Motorcars to everyone searching for a very good vehicle. would definitely recommend Eart Motorcars to everyone searching for a very good vehicle. More
Great people and really cool cars. Their selection is amazing and definitely something you want to see. Their selection is amazing and definitely something you want to see. More