Earnhardt Toyota

I recently got my 2006 Toyota Prius serviced at this dealership. I had called a few days before to set up an appointment, to which the dealer seemed more than happy to accommodate the time-frame in whic dealership. I had called a few days before to set up an appointment, to which the dealer seemed more than happy to accommodate the time-frame in which I could bring my car in. The day of the servicing, I arrived in the service department and was immediately greeted by an attendant who worked there. He asked about the nature of my visit, to which I told him I had a service that was scheduled. He radioed in the information I had just told him, and he then told me a service professional would be with me shortly. About 2 minutes later, the service professional (whose name I forget) greeted me and then gave me a summary of what kind of tasks he would be performing in the service. He was extremely professional the entire time and listened well when I spoke, which is nice as a customer. After I handed over my car, they checked to see if I had transportation back to my residence (my friend was picking me up), which was also a very nice touch. The total time the servicing was estimated at was ~2 hours, so I was pleasantly surprised when I received a call just a hair over an hour later telling me that my car was ready for pick-up. I was driven back to the dealership and paid for the servicing. The price was under $70 for the servicing, which I find quite reasonable. When I received my car after paying, they had given it a complementary wash and had cleaned the interior quite thoroughly. Overall, I had a very positive experience with this dealer, and was very happy with the results. CUSTOMER SERVICE: Excellent. The amount of professionalism was very evident in all the employees I interacted with. QUALITY OF SERVICE: Very pleased. Done promptly and well. FRIENDLINESS: All the employees I talked to seemed genially interested in my well-being and greeted me with a smile. OVERALL EXPERIENCE: Top-notch. PRICE: $70 for a servicing. That is great to me. More

Purchased 2011 Sienna from this dealer. Price offer for Purchased 2011 Sienna from this dealer. Price offer for the new sienna was good. However, the trade-in value for my car was not that good. I showed Purchased 2011 Sienna from this dealer. Price offer for the new sienna was good. However, the trade-in value for my car was not that good. I showed them a copy of KBB for my old car, but they were not giving the price closed to KBB. So I accepted offer below $1000.00 which indicated in KBB site. However, I accidentally found my car on craiglist a several days later. They put the my old car $4000.00 above the offer price for trade-in. It was kind of surprise. When they gave me the trade-in value, they were saying my old car has too many mileage and cannot sell to other people which was lie. I understand they are doing business, maybe $2000 difference I can understand. But I cannot understand $4000 difference. So if you are thinking to trade-in, please plan carefully. More

Robert Mirrer at Earnhardt was a real pleasure to work with-- he got us an awesome deal (one we were willing to drive up from Tucson to get!). His kind, laid back attitude cinched the deal for us-- perfe with-- he got us an awesome deal (one we were willing to drive up from Tucson to get!). His kind, laid back attitude cinched the deal for us-- perfect no pressure situation that we needed. THANK YOU ROBERT AND EARNHARDT! We would not hesitate to recommend to our friends and family to work with you for a great experience. More

I am a repeat customer because I liked the 2008 Tacoma I leased previously, but more important was the sales associate, Nigel Narain. I could have gone to a different dealer, but I went to Earnhardt Toyota leased previously, but more important was the sales associate, Nigel Narain. I could have gone to a different dealer, but I went to Earnhardt Toyota because of him. He is very knowledgeable, he helped me find the right financing, and he took all the time I needed to complete the deal. I never once felt rushed. I will look him up when my lease comes to a close, and I will drop his name to anyone looking for a new vehicle. More

My wife and I have bought several cars across the nation and this is the most,courteous, professional,efficient and enjoyable experience we have had. Please thank, Ron (?),Michael Landrum (earnhardt Dodge), and this is the most,courteous, professional,efficient and enjoyable experience we have had. Please thank, Ron (?),Michael Landrum (earnhardt Dodge),Paul Fox and Tom Leeper for such a stress-free, enjoyable experience. William Guesno, Major, U.S.A.F. (ret.) More

This was the best treatment I've ever had when buying a car. I went through the Costco program,but it was the treatment I received from Mr. Jack Shen that will make me return for future vehicles. Mr.Shen w car. I went through the Costco program,but it was the treatment I received from Mr. Jack Shen that will make me return for future vehicles. Mr.Shen was very honest and did everything to make me feel like I was his only concern. He wanted me to be happy and spent time with me to be sure I was. After deciding on the Rave4 and completing the leasing contract, I took the vehicle home on Thursday night 9/30/10. Over the next two days my wife and I felt the color wasn't right for us...so I agreed to call Jack (on his day off)to tell him we wanted to change vehicles. Mr.Shen insured me he would do what he could to get the color we wanted.I brought the vehicle back on Monday and Mr.Shen found the car we wanted at another dealership and completed a swap with another vehicle in his inventory. Then there was the paperwork that had to be redone, Mr.Shen took care of it all,all I had to do was sign and go. Superstition Springs Toyota can be very proud of Mr.Shen and the way he treats the public and makes them feel like their business is important. This way of doing business is an lost art,it is the way it was done in my youth and today is the secret to insuring repeat buyers. Thank you for making this easy............Steve 10/06/10 More

From beginning to end Nigel was there to help and bent over backwards to please us. He was very informative and accurate in any information given and followed through with all promises. He is following u over backwards to please us. He was very informative and accurate in any information given and followed through with all promises. He is following up post sale to make sure everything is OK and to see if we have any more questions. I would do business with Nigel again. Lyle Fuller More

About 2 months ago I bought a 2010 Toyota Tacoma Sport 4x4 Truck from Nigel Narain, unfortunately the vehicle was totaled. State Farm Insurance treated me very fairly and so I ordered another new Truck, 4x4 Truck from Nigel Narain, unfortunately the vehicle was totaled. State Farm Insurance treated me very fairly and so I ordered another new Truck, this time a 2011, again from Nigel Narain. Nigel Narin and Earnhardt Toyota treated me with the service, fairness and respect that I was looking for. If you need a Toyota Vehicle, I recommend you see: Nigel A. Narain eCommerce Sales Manager Earnhardt Toyota/Scion (480) 720-3364 Cell (480) 218-2515 Office (480) 807-3361 Fax Email: nigel.narain@earnhardt.com More

Ron actually sat in the car with my husband and I to show us how to work the different divices. He even set up our cell phones to make calls from the car. It was refreshing to have a salesperson help us get us how to work the different divices. He even set up our cell phones to make calls from the car. It was refreshing to have a salesperson help us get acquainted with our vehicle before we drove it off the lot. THANKS RON!!!!!! More

Jack Shen Made the car buying the easiest process every. Jack Shen Made the car buying the easiest process every. Telly came over and helped us get more discount that we never expected. We did all the pric Jack Shen Made the car buying the easiest process every. Telly came over and helped us get more discount that we never expected. We did all the pricing research on internet before buying the car. Jack and Telly got the car at a great discount price that was lower than all the research we had done. I highly recommend Jack Shen for all your car purchases. No gimmicks, no surprises. He makes it easy and stress-free. More