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Earnhardt Toyota

Mesa, AZ

4.9
1,575 Reviews
Call Dealership (480) 807-9700
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6136 E Auto Loop Ave

Mesa, AZ

85206

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1,575 Reviews of Earnhardt Toyota

October 10, 2024

Staff are knowledgeable and appear to work as quickly as is possible to ensure each visit is completed promptly. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayde
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Oct 11, 2024 -

Earnhardt Toyota responded

Thank you for your excellent rating, Tim! We're proud of our team for delivering the quality experience you were looking for. If there's anything we can improve on to deliver a 5-star visit next time, please don't hesitate to let us know! Until next time! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

October 10, 2024

My service advisor (Devin) was polite, articulate, knowledgeable, and handled all my vehicle's issues in a very timely manner. More

by duganrobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Burke
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Oct 11, 2024 -

Earnhardt Toyota responded

Thanks for your fantastic review, Dugan! We're thrilled to hear that Devin provided you with such excellent service. Our team is dedicated to ensuring your experience is smooth and efficient. We appreciate your feedback and look forward to serving you again! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

October 08, 2024

excellent service -- chris was very professional-patient and very attentive- very much a "no bull" transaction More

by mark.mcloone
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
chris beverly
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Oct 09, 2024 -

Earnhardt Toyota responded

Thanks for the fantastic feedback, Mark! We’re thrilled to hear about your positive experience with Chris. Our team takes pride in providing professional and straightforward service. We appreciate your support and look forward to serving you again! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

October 08, 2024

Very friendly and professional staff! !! Sales Manager Troy and staff member Riley give outstanding Customer Service!!! More

by dakksi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy and Riley
Report | Print
Oct 09, 2024 -

Earnhardt Toyota responded

We’re thrilled to hear you had such a positive experience with Troy and Riley. Our team strives to provide the best service possible, and your feedback means a lot to us. We look forward to serving you again soon! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

October 02, 2024

Sales and service staff are very helpful. Actual One Armor service very poor. Many details left out. More

by s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 03, 2024 -

Earnhardt Toyota responded

While pleased to see both our sales and service teams are accommodating, we're disappointed you're unhappy with the One Armor service. We want you to be completely satisfied, so when you have a moment, please contact me, as I'd like to learn more about where we fell short in regard to this service. I look forward to hearing from you. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

Oct 07, 2024 -

s responded

The One Armor was poor based on both the interior and exterior. Exterior paint is hard to tell because I had the front done with PPF. Both driver and passenger exterior windows were water stained and front windshield was not much better. Wheels were ok but tires were left without tire shine. Front Interior floor mats were OK but the back was barely wiped down. And since I use a wheelchair the back is very important to me. This is my 3rd One Armor service and is definitely not the standard of the first 2.

October 02, 2024

The staff was excellent and accommodating to o our needs. Thank you Chris Kohlstedt for the excellent customer service. More

by Janelmomo4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kohlstedt
Report | Print
Oct 03, 2024 -

Earnhardt Toyota responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience and that Chris provided top-notch service. Your kind words inspire us to keep delivering the best for our customers! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

September 26, 2024

The service guy I always work with is Mark Berkheimer. He always gives me excellent service. More

by Mikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Berkheimer.
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Sep 27, 2024 -

Earnhardt Toyota responded

Thanks for the great feedback, Mikel! We're thrilled to hear that Mark has been providing you with excellent service. We appreciate your support and look forward to continuing to meet your expectations! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

September 26, 2024

My car was serviced well within the time that Zach,the service supervisor, said it would be ready. Everyone is friendly and helpful. The waiting area is comfortable. I .will recommend this dealership More

by brege11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Sep 27, 2024 -

Earnhardt Toyota responded

We're thrilled to hear you had a great experience with our team and that you found our waiting area comfortable. Your recommendation means a lot to us. Looking forward to serving you again! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

September 21, 2024

They have been super helpful from the day I purchased the truck, 6 years later they still go out of thier way to assist like it is a brand new sale. More

by symptoms
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Corey worthy
Report | Print
Sep 23, 2024 -

Earnhardt Toyota responded

We’re thrilled to hear that our team has continued to provide excellent support over the years. Your satisfaction means the world to us, and we’re always here to help, no matter how long it's been. Enjoy your truck! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

September 16, 2024

Had a very pleasant experience with this dealership. Went in to buy a vehicle. Came out with an even better one that the one I originally went in for. Very friendly staff. I would recommend this dealers More

by clbyrne77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niles Narain
Report | Print
Sep 17, 2024 -

Earnhardt Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you found the perfect vehicle and had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you again for all your Toyota needs! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

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