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Earnhardt Peoria Kia
Phoenix, AZ
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261 Reviews of Earnhardt Peoria Kia
12/17/2024 Update We received a call/message from Chuck W Peoria Kia General Mgr) regarding the issues we had. Of course he was disappointed with what took place and immediately went to work to rectify/res W Peoria Kia General Mgr) regarding the issues we had. Of course he was disappointed with what took place and immediately went to work to rectify/resolve the issues to our satisfaction. Nice guy who actually cares about his customers. Thank you Chuck, appreciate it. If something changes I will be back to write more. Things started off well and Isaac was great. He found the car we wanted, so they were able to have it transferred over from Scottsdale to Peoria but we were able to make the deal while we were there. Earl was good in financing too and if people would do what they’re supposed to do then I could give 5 stars BUT I can’t and everything goes down hill from here. We paid to have the extra wax coating put on the car to protect the paint but when we got the car it barely looked like it had been washed. The motor was so dusty and dirty like it had been sitting in a dirt lot for a few months. But that isn’t the worst part - they never put any coating or even a wax on the car. And I paid for this!!!! I will NEVER bring my car back here nor will I recommend this dealership. I’ve tried to reach Earl several times and he hasn’t responded. So I’m done with this dealership. More
Really considerate of customer Goes above and beyond to work with customer desires and financial abilities without any high pressure. Also their service department gives great service at reasonable prices work with customer desires and financial abilities without any high pressure. Also their service department gives great service at reasonable prices More
Isaac and Earl were wonderful. Isaac found the car we wanted quickly and efficiently. Earl helped us with financing. We had a great experience and a wonderful new Kia. Isaac found the car we wanted quickly and efficiently. Earl helped us with financing. We had a great experience and a wonderful new Kia. More
Amazing service and attention to detailing! Took care of my whole vehicle so that I could make a prolonged trip sucessfully! Justen is the perfect service advisor and the preferred manager of m Took care of my whole vehicle so that I could make a prolonged trip sucessfully! Justen is the perfect service advisor and the preferred manager of my vehicle's maintenance! More
Since the dealership has been in existence, I have purchased 5 cars for my wife and me and one for my grandson when he graduated from college at Peoria KIA. In addition all of my cars have been servic purchased 5 cars for my wife and me and one for my grandson when he graduated from college at Peoria KIA. In addition all of my cars have been serviced there. Their service Director Kraig Angel has taken a personal interest in taking care of servicing my car and with several major issues I have experienced with my car unrelated to the actual operation of the car. I have never had a better complete dealership experience in my 60 years of buying cars. More
The service guy was exceptional and provided excellent service! I would recommend this dealership to anyone with a Kia! service! I would recommend this dealership to anyone with a Kia! More