Earnhardt Lexus - Service Center

60k service was excellent I've taken my GS350 with Rick Johnson, for several services, he has always been very professional and has always and has honest. My car has always bee I've taken my GS350 with Rick Johnson, for several services, he has always been very professional and has always and has honest. My car has always been taken care of also. Rick and his team are great to work with. More

Dependable, Safety! I always know when my car is getting serviced it will be done with honest expertise. They communicate what needs to be done,cost and time schedule. I always know when my car is getting serviced it will be done with honest expertise. They communicate what needs to be done,cost and time schedule. Andrew is very professional and friendly. More

Clean, timely, and honest. This dealership is finely tuned on the service side. I hand my car in, work with the service provider, receive a nice clean Lexus loaner, and out I g This dealership is finely tuned on the service side. I hand my car in, work with the service provider, receive a nice clean Lexus loaner, and out I go. Returning the vehicle and settling payment is also the same- just as you would want it. Should you need to stick around, the new facility is clean, pleasant and comfortable. While I would give it 5 stars for the above, the best is left for last. Tom Miller has been my service advisor for over 10 years and he is a big part of my reason to keep buying Lexus. We have had 3 Lexus vehicles in our household throughout that time. Working with a knowledgeable and trusted advisor ranks most important on my list. More

Fixing a noise in my vent The were prompt, courteous and very friendly. I would recommend this Dealership to everyone I know. I have dealt with Earnhardt before and I will ag The were prompt, courteous and very friendly. I would recommend this Dealership to everyone I know. I have dealt with Earnhardt before and I will again. More

Great Service! I always bring my Lexus here for any service. They treat me like family and their #1 priority. The dealership is clean and comfortable. My car always I always bring my Lexus here for any service. They treat me like family and their #1 priority. The dealership is clean and comfortable. My car always comes back to me clean & shining! My Service Advisor, Andrew, is the best! He always gets my car in when I need to and explains everything in plain english. More

Service Josh is my service rep and knows what he’s doing and makes me feel like he’s looking out for my best interest and not the dealers. I’m very happy with Josh is my service rep and knows what he’s doing and makes me feel like he’s looking out for my best interest and not the dealers. I’m very happy with the service center experience. More

Great Service visit with Andrew Unfortunately we had our brand new GX broken into, however Andrew made the whole experience really easy. He had us drive the car over the next day ga Unfortunately we had our brand new GX broken into, however Andrew made the whole experience really easy. He had us drive the car over the next day gave us a loaner and helped out with the insurance company. Highly impressed with his level of compassion with the situation (it was a new car after all) and the detail that he put into fixing our vehicle. They had to replace the leather which took some time but they made it look like it was straight from the factory. Andrew Wilson you were excellent in communication, efficiency and friendliness. Totally would recommend this shop and Andrew to friends/family. Thank you for making us feel comfortable and happy with the end product, especially because we are so particular. More

Always great service I will continue to purchase my vehicles from Earnhardt Lexus as well as service them. . I appreciate how I myself and the car is treated. I will continue to purchase my vehicles from Earnhardt Lexus as well as service them. . I appreciate how I myself and the car is treated. More

Maintenance service Pleasant and informative customer service consultant Andrew. Advised what would be done, how long it would take plus answered any questions. The wai Pleasant and informative customer service consultant Andrew. Advised what would be done, how long it would take plus answered any questions. The wait area was pleasant and comfortable with amenities . The service took about 1.5 hours which I feel is reasonable. The ladies restrrom looked like an HGTV Flip or Flpp make over. Veryimpressive. More

Excellent attention and repair! This dealership and their service department are outstanding. Efficient processes, effective repair and beautiful loaner vehicle while they were wait This dealership and their service department are outstanding. Efficient processes, effective repair and beautiful loaner vehicle while they were waiting for the part to come in. Their communication is also second to none. More