Earnhardt Lexus - Service Center

Great Service visit with Andrew Unfortunately we had our brand new GX broken into, however Andrew made the whole experience really easy. He had us drive the car over the next day ga Unfortunately we had our brand new GX broken into, however Andrew made the whole experience really easy. He had us drive the car over the next day gave us a loaner and helped out with the insurance company. Highly impressed with his level of compassion with the situation (it was a new car after all) and the detail that he put into fixing our vehicle. They had to replace the leather which took some time but they made it look like it was straight from the factory. Andrew Wilson you were excellent in communication, efficiency and friendliness. Totally would recommend this shop and Andrew to friends/family. Thank you for making us feel comfortable and happy with the end product, especially because we are so particular. More

Maintenance service Pleasant and informative customer service consultant Andrew. Advised what would be done, how long it would take plus answered any questions. The wai Pleasant and informative customer service consultant Andrew. Advised what would be done, how long it would take plus answered any questions. The wait area was pleasant and comfortable with amenities . The service took about 1.5 hours which I feel is reasonable. The ladies restrrom looked like an HGTV Flip or Flpp make over. Veryimpressive. More

Always great service I will continue to purchase my vehicles from Earnhardt Lexus as well as service them. . I appreciate how I myself and the car is treated. I will continue to purchase my vehicles from Earnhardt Lexus as well as service them. . I appreciate how I myself and the car is treated. More

Excellent attention and repair! This dealership and their service department are outstanding. Efficient processes, effective repair and beautiful loaner vehicle while they were wait This dealership and their service department are outstanding. Efficient processes, effective repair and beautiful loaner vehicle while they were waiting for the part to come in. Their communication is also second to none. More

Always a joy Andrew always makes the process as simple and easy as possible. He is great at explaining everything and giving me multiple options. I wouldn't go to Andrew always makes the process as simple and easy as possible. He is great at explaining everything and giving me multiple options. I wouldn't go to another Lexus dealer for anything and would recommend him!! More

Always awesome Every visit I’m amazed by the service and personal care. Never had a dealership do what they do. Also a good place to hang out if you need to while t Every visit I’m amazed by the service and personal care. Never had a dealership do what they do. Also a good place to hang out if you need to while they service the car More

Excellent job Andrew did an excellent job in my last visit to Lexus dealership. He took care of all the problems and completed the job while I was waiting in the lo Andrew did an excellent job in my last visit to Lexus dealership. He took care of all the problems and completed the job while I was waiting in the lobby. As always, he did very satisfactory job in talking care of the issues Thankss, Iqbal More

Outstanding Service! It would be impossible to be more pleased with the staff in the service department at Earnhardt Lexus. From the time you call or schedule on-line to It would be impossible to be more pleased with the staff in the service department at Earnhardt Lexus. From the time you call or schedule on-line to the time you drive away in your immaculately serviced and clean ride, everything is 5-star. More

Great service and outstanding Service Representative We purchased our 2015 Lexus SUV from Earnhardt due to the great reputation they had for ongoing service. We have not been disappointed as our service We purchased our 2015 Lexus SUV from Earnhardt due to the great reputation they had for ongoing service. We have not been disappointed as our service rep, Andrew Wilson, has been outstanding and very accommodating due the distance we live from the dealership (northern Arizona) since we started getting the scheduled services. My wife and I can recommend Earnhardt and Andrew without reservation and with the respect that he is a true professional and genuinely nice guy. More