Earnhardt Lexus - Service Center

Great Service Rick Johnson once again showed the superior customer service I expect from Lexus and the reason they service all my vehicles for over 20 years. Rick Johnson once again showed the superior customer service I expect from Lexus and the reason they service all my vehicles for over 20 years. More

The Best Dealership Hands Down Rick Johnson in the Service Dept is always excellent and very helpful. He always goes several steps above what is needed and makes me very happy! W Rick Johnson in the Service Dept is always excellent and very helpful. He always goes several steps above what is needed and makes me very happy! We also love seeing your Owner Operator Bull Earnhardt and our favorite Sales Manager Mike Testani. Everyone here is very professional and super knowledgable! Thank you!! More

Lexus 1s 250 sport (crafted) 45 thousand mile service. My 45K service was great as usual. My service guy Tom Miller always takes great care of me and is much appreciated. He lets me know what's up with t My 45K service was great as usual. My service guy Tom Miller always takes great care of me and is much appreciated. He lets me know what's up with the car, and we go from there. Always a pleasure to work with and always very helpful with anything I need. More

They always give you that extra touch! Brought car in for 60k service and a full detail great service, car ready on time. Gave me a full detailed report. Also fixe a vin cover that came loo Brought car in for 60k service and a full detail great service, car ready on time. Gave me a full detailed report. Also fixe a vin cover that came loose at no cost. Also, my car mats were so dirty l thought I would have to buy new ones but somehow they got them looking almost new. Andrew Wilson always make the experience pleasant and professional. More

Outstanding customer service I purchased my 2015 ES350 from Earnhardt Lexus and sales rep David Bader. David was excellent throughout the entire purchase process. He was very know I purchased my 2015 ES350 from Earnhardt Lexus and sales rep David Bader. David was excellent throughout the entire purchase process. He was very knowledgeable about all aspects of my vehicle and very thorough on explaining the operation of all items. I have been bringing my car to Earnhardt for service since I purchased it. My service advisor is Andrew Wilson and he as outstanding. He always keeps me informed as to the progress of the service and never recommends anything that is not necessary. Their entire staff is just great and would recommend them highly. More

Best Ever It has been my pleasure to have worked with Tom Miller for nearly 20 years now. I know I’m in the best of hands. My service experience has always been It has been my pleasure to have worked with Tom Miller for nearly 20 years now. I know I’m in the best of hands. My service experience has always been outstanding! More

Pleased Customer This is my 2nd Lexus and I am happy to say that I love this one also! My service rep has been Tom Miller since purchasing my 1st Lexus. He is the be This is my 2nd Lexus and I am happy to say that I love this one also! My service rep has been Tom Miller since purchasing my 1st Lexus. He is the best, so pleasant and very professional. I highly recommend Earnhardt Lexus and Tom Miller! More

Service on my GS350 F-Sport After chatting online I was immediately called by Heather about my A/C issue. Heather was great and got me in first thing in the morning. Heather knew After chatting online I was immediately called by Heather about my A/C issue. Heather was great and got me in first thing in the morning. Heather knew exactly what the issue was and was honest and told me it would take most of the day, so she provided me with a loaner. She kept me updated during the day of the progress, but more importantly my car was ready by late afternoon, just like she said. This was my first experience with Earnardt and it was nice for a change to get good customer service at a dealership as well as pleasant, honest people. More

scheduled service plus i'm on my second lexus. The customer service from lexus is legendary! and the earnhardt lexus' crew of service agents is second to none. Though my ori i'm on my second lexus. The customer service from lexus is legendary! and the earnhardt lexus' crew of service agents is second to none. Though my original guy, Dean, retired, Andrew was often my go-to guy when Dean was off. Andrew is now my primary service guy and he is amazing, too.. Super personable, and able to walk that very fine line of laughing 'with me' intead of 'at me' when i relayed my story of how my pet goats got loose and tap danced on my newer es300h; leaving hoof prints, dents, and through-the-paint scratches on every horizontal surface of my car! Here I was hoping my every 6 months armour-all surface coating and wax were going to buff out the worst of it...... ummm, not so much... good news. i just found out my pharmacists' mutual insurance will be covering my damages!! yeah,yeah, yeah!!! thanks again for the great service, Andrew! More

Service on my 2002 LX and window replacement. Was a customer of Dean B. for years. Now working with Josh. He got it done! Pleasant to work with and very professional. Would recommend him to any Was a customer of Dean B. for years. Now working with Josh. He got it done! Pleasant to work with and very professional. Would recommend him to anyone. More