Earnhardt Lexus - Service Center

It’s all about trust for me…and Andrew my Service Representative is experienced, knowledgeable, personable, patient, efficient and has proven himself to me for 9 years now! The dealership has never l Representative is experienced, knowledgeable, personable, patient, efficient and has proven himself to me for 9 years now! The dealership has never let me down…their work is first rate! More

Totally trust this dealership. Always go out of their way in Service Dept. Great people! way in Service Dept. Great people! More

Would like to give a negative-5 stars. Stopped by to have a key cut for my Lexus, and was told by the Parts Manager that they wouldn't do it as I hadn't purchased it at Earnhardt. So I am supposed to drive a key cut for my Lexus, and was told by the Parts Manager that they wouldn't do it as I hadn't purchased it at Earnhardt. So I am supposed to drive back to the east coast to have my key cut? I certainly will not be taking either of my Lexus' to Earnhardt for service, nor will I be buying my next Lexus here. More

Since I bought my Lexus 6 years ago I’ve been to every Lexus dealership in the valley for service. Earnhardt Lexus, and specifically Andrew at Earnhardt Lexus, are by far the best. Best service, best comm Lexus dealership in the valley for service. Earnhardt Lexus, and specifically Andrew at Earnhardt Lexus, are by far the best. Best service, best communication and best at making me feel like a valued customer. More

Outstanding customer service! Have tried other Lexus dealers in the Valley, and none of them compare to Earnhardt when it comes to customer service. They offer reasonable prices when it comes to servic dealers in the Valley, and none of them compare to Earnhardt when it comes to customer service. They offer reasonable prices when it comes to service and always seem to put the customer's needs ahead of their own. Won't go anywhere else! More

Outstanding service department. Outstanding sales department. Outstanding finance department. Regardless of the reason for my visit, I am always treated fairly and respectfully. Most recently my 2 department. Outstanding finance department. Regardless of the reason for my visit, I am always treated fairly and respectfully. Most recently my 2008 RX350 required some extensive repairs. I opted to purchase another vehicle rather than sink more money into my old one. Richard in servicing referred me to Rob in sales who was a walking encyclopedia about Lexus. I never felt pressured. I felt like an honored guest the entire time I was there and ended up purchasing a 2017 RX 450h which I am absolutely LOVING! Thanks Earnhardt! You really are a No Bull kind of place. More

Honesty and fairness from the Sales and Service Departments both throughout the years we’ve been customers of Lexus. It’s wonderful doing business with a company and people you can trust! Departments both throughout the years we’ve been customers of Lexus. It’s wonderful doing business with a company and people you can trust! More

This dealership communicates immediately making every effort for a timely flawless service experience. Tom Miller is the best customer advocate. effort for a timely flawless service experience. Tom Miller is the best customer advocate. More

I received excellent service... from the minute I pulled up to drop off my car to the time of pick-up. Rick is a pleasure to work with!! I had an over all great experience. I would definitely recommend to f up to drop off my car to the time of pick-up. Rick is a pleasure to work with!! I had an over all great experience. I would definitely recommend to family and friends! More