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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
279 Reviews

279 Reviews of Earnhardt Lexus - Service Center

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August 31, 2022

My service advisor Tom miller provided a great customer service. Keep it up the good work. Thank you More

by pc.wan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Earnhardt Lexus responded

Tom's a great asset to us here and always making sure customers are taken care of. Thanks for choosing us here for your vehicle needs and we can't wait to see you at your next visit. Hope all is well. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 30, 2022

Excellent and efficient service. We have purchased 2 cars from Earnhardt in the past 12 months and are very satisfied. More

by Abelicht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Earnhardt Lexus responded

Thanks so much for your loyalty to us here. We're lucky to have you as valued customers and we look forward to continuing to help take care of all your vehicle needs. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 21, 2022

After a decade of having the same service person, I now have someone new and I received the same great service and concern for my car needs as before. Everyone is always friendly, professional and eager to More

by Stef C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 22, 2022 -

Earnhardt Lexus responded

It's so nice to know that you always receive the service that you're looking for! Thank you so much for your loyalty to us and we look forward to serving you again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

August 05, 2022

My service advisor did a good job and was thorough. Excellent service and looking forward to returning More

by JZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Herrera
Aug 08, 2022 -

Earnhardt Lexus responded

Thank you so much for taking the time to let us know about your visit and we hope to see you again! Take care. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 16, 2022

As always Earnhardt Lexus has the customers best interest in mind. They far exceed any other dealership I have dealt with. I highly recommend Earnhardt to anyone looking to buy a new car and especial More

by John Pic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
Jul 18, 2022 -

Earnhardt Lexus responded

Hi John, we are thrilled to hear that you always receive the service that you're looking for! We appreciate your loyalty and hope to hear from you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 11, 2022

Tom Miller and the entire team (service and sales) are the best of the best! We won't go anywhere else, I mean, why would we ever need to? More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Earnhardt Lexus responded

Hi Carol, we are so happy that Tom and our team provided you with such a great experience! We can't wait to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 09, 2022

Rick Johnson has been my service advisor for over 12 years. He's friendly, accommodating, helpful and squeezes me in with a loaner every time I call. He's awesome! More

by jody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
Jul 11, 2022 -

Earnhardt Lexus responded

We're more than happy to hear that your experiences are always nothing short of stellar with Rick. Thank you for your loyalty and we look forward to another 12 years! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

May 25, 2022

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Earnhardt Lexus responded

It's wonderful to hear that Rick provided you with an outstanding experience and went the extra mile to make sure you left a happy customer! We hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

May 13, 2022

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Earnhardt Lexus responded

We are so happy to hear that Rick constantly provides you with the service experience that you're looking for! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

April 14, 2022

I just took my sedan in for a road trip checkup. Luckily they found my battery was on its last legs and replaced it free of charge under my extended warranty. I also asked for operational instruct More

by pattimeade
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Earnhardt Lexus responded

We are so happy that we were able to get you back on the road! Thank you for stopping by and we hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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