Earnhardt Hyundai - San Tan - Service Center

Service Great honest service at this dealership. Everyone is very helpful and friendly. Never in there long for oil changes..this is very important when on a Great honest service at this dealership. Everyone is very helpful and friendly. Never in there long for oil changes..this is very important when on a tight time schedule. More

I have a lot to say about my last experience here last week. I would like to give a full review of the customer service that I received. Too long to write here. Tuesday, July 11th, unable to reach anyone includi I would like to give a full review of the customer service that I received. Too long to write here. Tuesday, July 11th, unable to reach anyone including operator throughout the day. Left message with advisor John, did not rtn call. Called on 12th to operator, connected with Shawn. Horrible experience with Shawn. First spoke with him on Tues, trying to get my car in for tire (slow leak) and oil change. He stated that he would order a tire in case I needed a new one. Related to him that I was going out of town on Sat and needed to drive my car. Come to find out he never ordered the tire. After the first conversation there was no communication from him and did not rtn calls. I have never dealt with such poor customer service before and I have purchased three cars with Earnhardt. On Fri contacted another company for service on tire. Called part dept to make sure info that I received from other company was correct and spoke with Brandon. He was very helpful, kind and considerate. He ordered a tire in case it was needed. He sent me to Rob and he was also helpful and caring. Went in that afternoon for tire service and oil change. After service Todd set up Pandora and Android Play for me in car. Thank you to Brandon and Rob. Starr **** employees. They made me feel important, like they cared. It is really sad when you speak with someone on a Tuesday and three days later you still don't get in to get a tire serviced. Busy or not, I should have had communication with Shawn. I don't trust him and never want to deal with him again. I will recommend Rob to all my friends who go to Santan. More

Professional and Polite Service We were greeted promptly and the service was very professional. We believe we can trust this service center. They found a Recall item and corrected it We were greeted promptly and the service was very professional. We believe we can trust this service center. They found a Recall item and corrected it a no charge. More

Routine Maintenance Quick and very friendly service. Repeat customer and highly recommend this dealership to others. The service team is honest and straight forward. Grea Quick and very friendly service. Repeat customer and highly recommend this dealership to others. The service team is honest and straight forward. Great service team here. More

my alarm system installed I had a 9 o'clock appt to get my alarm system installed with Shawn, got there about 8:45 and was out of there by 10 quick and easy. I was expecting a I had a 9 o'clock appt to get my alarm system installed with Shawn, got there about 8:45 and was out of there by 10 quick and easy. I was expecting alot longer wait time. The Service wait room was well equiped with refreshments to ease your wait time. More

Good service. Took a little too long to just do the security settings for the new car. I didn't have an appointment though. Good service overall. Took a little too long to just do the security settings for the new car. I didn't have an appointment though. Good service overall. More

I am always happy when leaving San Tan's Dealership! I have had my car serviced a few times now and each time, I am surprised at how many things they don't charge me for. They keep in contact with me whe I have had my car serviced a few times now and each time, I am surprised at how many things they don't charge me for. They keep in contact with me when my car has to stay in the shop. Asking if I need anything just call them.They wash my car so I get it back beautiful. I Love my Hyundai Sonata and so I want to treat it the best. I have had three Toyota's and while they were good. Hyundai is even better. More

Always a great experience! I have had great experiences ever since I purchased my Sonata in December. They are very prompt and communicative. I like the text messages and email I have had great experiences ever since I purchased my Sonata in December. They are very prompt and communicative. I like the text messages and email reminders for any appointment. More

Great service I was a walk in for an oil change. I was greeted immediately. My car was serviced and car washed all within 40 minutes. The employee that helped me w I was a walk in for an oil change. I was greeted immediately. My car was serviced and car washed all within 40 minutes. The employee that helped me was Sergio. More

Excellent Ivan was very personable and efficient . He apologized for the long wait and said they were short a few mechanics. I normally am out very quickly f Ivan was very personable and efficient . He apologized for the long wait and said they were short a few mechanics. I normally am out very quickly for just an oil change but was there for 2 hours this time. Maybe it was the time of day, 3pm to 5pm. I always go to Hyundai SanTan for any servicing because they are very professional and good work. More