Earnhardt Hyundai - San Tan - Service Center
Gilbert, AZ
841 Reviews of Earnhardt Hyundai - San Tan - Service Center
Excellent service Rob Johnson was my service advisor. He was great in informing me about what they were going to do and how long it may take. I actually got my car ba Rob Johnson was my service advisor. He was great in informing me about what they were going to do and how long it may take. I actually got my car back sooner than expected. More
Service Department I purchased a new Hyundai Ionic in May 2017. The manual called for a 3 month service inspection. I called the main dealer number for three days (4 tim I purchased a new Hyundai Ionic in May 2017. The manual called for a 3 month service inspection. I called the main dealer number for three days (4 times) to make the appointment. On each contact I received a recorded message: "we are experiencing heavy calling, leave your number and we will call back." I did not receive a call back! On the 4th try, I was able to talk with someone who said they scheduled service. They scheduled an oil change - not what the manual called for at 3 months. I cancelled this appointment and, out of frustration drove the car into service. They did not inspect or look at the car and told me to return in 6 months. The next day, we started a driving vacation trip. The tire warning light came on when we reached California, requiring an unplanned stop a dealer. More
Recall service Brought my car in for a recall issue. They were able to fix it but they checked all other things on my car when I said all I want is the recall to be Brought my car in for a recall issue. They were able to fix it but they checked all other things on my car when I said all I want is the recall to be addressed. I'm grateful for a good mechanic that prepared me for the dealership to find everything wrong with my car. More
Unexpected service Rob Johnson is the best. My car was brought in with a bad battery and Rob worked to ensure service was done. Thank you. The service department has Rob Johnson is the best. My car was brought in with a bad battery and Rob worked to ensure service was done. Thank you. The service department has always been help and my experience with Rob has always been good. More
Excellent service The service is always exceptional. They go out of there way to help me with my concerns. And I love that they offer to wash my vehicle every time! The service is always exceptional. They go out of there way to help me with my concerns. And I love that they offer to wash my vehicle every time! More
TOOK CAR IN FOR RECALL FIX THE SERVICE WAS GOOD & EVERYONE WAS PLEASANT & HELPFUL. MY QUESTIONS WERE ANSWERED. EVERY TIME I HAVE BEEN TO THE DEALERSHIP IT WAS A PLEASANT EXPERIE THE SERVICE WAS GOOD & EVERYONE WAS PLEASANT & HELPFUL. MY QUESTIONS WERE ANSWERED. EVERY TIME I HAVE BEEN TO THE DEALERSHIP IT WAS A PLEASANT EXPERIENCE. I WOULD RECOMMEND SAN TAN HYUNDAI TO OTHERS. More
In for recall service. I would have liked knowing the recall service might take up to 5 hours. I received at least 3 reminders regarding appointment. I was offered a renta I would have liked knowing the recall service might take up to 5 hours. I received at least 3 reminders regarding appointment. I was offered a rental car or shuttle service. The gentleman operating the shuttle service was excellent as is every employee there. I also received oil change and car wash at no charge. More
Oil change Very good and fast service. Enjoyed the donuts and looking at all the cars. Mario was great and a great guy. Will be back when I need net service Very good and fast service. Enjoyed the donuts and looking at all the cars. Mario was great and a great guy. Will be back when I need net service More
Recall service Car was taken in for two recall services. The work was performed in the time period quoted, and the car was cleaned inside and out. Car was taken in for two recall services. The work was performed in the time period quoted, and the car was cleaned inside and out. More
Just an oil change Scheduled a routine oil change but they went ahead and looked my car over for the recall on it at the same time. I thought I was going to have to sche Scheduled a routine oil change but they went ahead and looked my car over for the recall on it at the same time. I thought I was going to have to schedule that for another time but they fit it in with the oil change. Much appreciated and saved me a second trip to have it done. More