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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.8
245 Reviews

245 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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October 26, 2023

Cody is friendly, articulate, clear and very helpful. He made sure my wait was not too long. More

by cindycarolcouture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Earnhardt Hyundai North Scottsdale responded

Cindy, We're happy to see Cody made sure you received prompt and quality service here. Thank you for choosing us for your Hyundai needs and we look forward to seeing you at your next visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 22, 2023

Ben is tremendous at his job. He’s trustworthy and meets his commitments. As tough as finding good people is, make sure you keep Ben. More

by gregorysschoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you, Gregory. We are so lucky to have Ben on our team and we can't wait to share your stellar rating with him. Until next time! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

October 04, 2023

Called and tried on line to schedule my first 'free' oil change and tire rotation. Every time I try to schedule on line this it comes back no time slots available. I also had my heads up display go out an More

by dcf9644
Recommend Dealer
No
Employees Worked With
Michael Saccheri
Oct 04, 2023 -

Earnhardt Hyundai North Scottsdale responded

We are disappointed to see you've had issues getting in contact with us. At your earliest convenience, please call me directly at 480-368-6730 and I'll be happy to assist you. I look forward to speaking with you. Regards, Michael Southern Service Director michael.southern@earnhardt.com

October 03, 2023

Recently had my genesis serviced . I had very professional service . The car was in at the appointment time and out just as my service director stated . My car was clean and all mainte More

by Mgscoutmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for your positive review! We're glad to hear that our team provided you with a seamless and hassle-free experience. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 29, 2023

Kody did z add great job and took card to explain everything. Will always request him. More

by scpeterson.339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Earnhardt Hyundai North Scottsdale responded

We are pleased to hear Kody delivered a quality experience you'll return for! We look forward to providing you with quality service again soon. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 27, 2023

The Service Director, and Service Writer that served me with my recent visit rolled out the red carpet in customer service, and were amazing. More

by kerriewhigham78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you, Kerrie! We strive to deliver quality service and we're so proud of Cody for taking care of you. Visit us again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 22, 2023

They do a great job! Have only dealt with the service department and it’s been a 5 ✡️ experience More

by flightattendant1996
Recommend Dealer
Yes
Employees Worked With
Michael saccheri, Ricardo Garcia
Sep 25, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for choosing us to help with your auto maintenance! We look forward to delivering another stellar visit soon. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 14, 2023

As always Mike Southern and his staff in the service department do a fantastic job! Their assistance is always appreciated and the communication is valued. I will always use them for my service work!! More

by dawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Saccheri, Michael Southern
Sep 15, 2023 -

Earnhardt Hyundai North Scottsdale responded

We're here to help and happy to see our team takes great care of you and your vehicle. Thanks for both your business and your feedback and we can't wait to see you here at your next visit. Hope all is well. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 09, 2023

Cody is an outstanding representative of your service department!! He positive, very organized and driven to answer any questions and keep the customer focus throughout the service appointment.He should More

by geraldgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Earnhardt Hyundai North Scottsdale responded

Gerald, Cody's an all-star and is always taking great care of our guests. We'll be sure to share this 5-star review with him and we'll see you here at your next visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 12, 2023

My service representative has been Ricardo for about 3 years. I'm saddened that he's leaving the company and believe that he is a great loss to Earnhardt Hyundai. I'm uncertain why he's leaving, but kno More

by Laura J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Aug 15, 2023 -

Earnhardt Hyundai North Scottsdale responded

Hi Laura, We will miss Ricardo. He's been a great asset to us here over the past three years, and it's no surprise that he always took great care of you. We appreciate you choosing us here for all of your vehicle needs, and we look forward to having our other service representatives provide you with the same great service Ricardo did. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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