Earnhardt Hyundai North Scottsdale - Service Center

I have so far have only enjoyed the service department of Discover Hyundai. I have been to several service departments and never had the great experience I have had at Discover Hyundai. Tim Hodder has alwa Discover Hyundai. I have been to several service departments and never had the great experience I have had at Discover Hyundai. Tim Hodder has always stepped up above and beyond my needs. From a noise I was worried about on my Santa Fe to a simple oil change. When I had the noise issue Tim ran my Santa Fe though all the tests and also had it run next to a Santa Fe with the same miles and same year to compare the noise. Each time I have our Santa Fe serviced we receive a free hand wash returning it to us looking better than it did before. I believe a true dealership is not just selling you a vehicle but the return follow up needed to maintain the vehicle. Tim and Discover have always made us feel at home and getting top notch service. With the great experience at Discover we will be looking at purchasing our next Hyundai at Discover. Thanks Tim and Discover Hyundai. Justin B. More

Here's my story why I choose Discover Hyundai for service on both of our Hyundai vehicles. Our first Hyundai was purchased from a Scottsdale dealership that went out of business. Soon, a new Hyundai dealersh on both of our Hyundai vehicles. Our first Hyundai was purchased from a Scottsdale dealership that went out of business. Soon, a new Hyundai dealership opened across the street from the first one. It did not take me long to realize that some of the service team came from the dealership that my wife had several disappointing experiences with. Then I bought our second Hyundai and had the opportunity to experience first hand the marginal service she had experienced. I was asked each time to give them a 10 on the follow up surveys. But a 5 or 6 was the best I could do on a good day. I took my complaints of inconvenience and poor service to their management as well as Hyundai America. The dealership never replied or tried to win my business back. That was all I needed to confirm my instinct. So I sought out another option. That is when I discovered Discover Hyundai of Scottsdale (no pun intended). I called to introduce myself and explained how I wanted to develop a lasting relationship, built on trust and excellence with a knowledgeable Service Advisor. I explained that there were 8 of us in our extended family that were Hyundai owners. That is when I met Tim Hodder. Tim assured me of “working hard to earn my 10”, not just ask for it. Every visit to the dealership has been a pleasure. Every employee greets and acknowledges me personally and makes me feel welcome. I believe they understand the importance that without people like me (“customers”), that they would have not have a job or be in business. For these simple customer-service basics, along with honesty, respect and knowledge, I am fortunate to have these folks on my team. It really pays to discover Discover Hyundai. More

Our experiences at Discover Hyundai have been nothing short of OUTSTANDING! Tim Hodder and his team of professionals truly personify the words CUSTOMER CARE & SERVICE! Tim has ALWAYS displayed a positive short of OUTSTANDING! Tim Hodder and his team of professionals truly personify the words CUSTOMER CARE & SERVICE! Tim has ALWAYS displayed a positive upbeat attitude, which is present throughout! We challenge any prospective car buyers, or interested parties to visit this dealership! We are confident that the Discover Team will definitely meet and exceed any and all expectations! The "family" atmosphere, attention to detail, and excellent service, make our visits more than worthwhile! Thanks again to Tim and the entire staff at Discover for EVERYTHING you do to separate yourselves from "the norm",...you all ROCK! More

We have (3) new 2011 hyundai Sonatas and take them to this dealership for all their maintenance for a number of reasons. The staff is very knowledeable and professional. The dealership is very clean and this dealership for all their maintenance for a number of reasons. The staff is very knowledeable and professional. The dealership is very clean and has a very comfortable atmoshere. The owner Frank is a pleasure to talk to as well as everyone else. I would not trust our vehicles with any other dealer. M.Riley More

Very Friendly and pleased with the service, the work was not too long and they had me in and out in a good time. I live in Northern Az and an appointment was made to my convenience, really appreciated that. not too long and they had me in and out in a good time. I live in Northern Az and an appointment was made to my convenience, really appreciated that. Looking forward to visit with our new friends. More

My new car was in for window tinting and Xylon paint treatment. The courtesy ws fabulous. Brent went out of his way to get me a ride and Sean was gracious and courteous as well. The job was done and Bre treatment. The courtesy ws fabulous. Brent went out of his way to get me a ride and Sean was gracious and courteous as well. The job was done and Brent called, on time, as promised. When my wife and I returned, we were taken through what the job required and shown what was accomplished. We were given a bottle of cold water to stave of the thirst from a 106 degree day. All of the guys were awesome. More

Very happy with the purchase experience. Bought a new Tucson. Brought in for an oil change on Friday. Took a little longer than expected about 90 minutes. Could not wait for the car wash, but brought Tucson. Brought in for an oil change on Friday. Took a little longer than expected about 90 minutes. Could not wait for the car wash, but brought it back on Saturday and they happily washed it like new within 20 minutes. My wife is probably their best form of advertising, as she has told many friends about Discover, and friends of our just bought a new Sonata! More

My family and I bought (4) new 2011 hyundai Sonatas.... 1 limited, (2) SE's and a GLS and we love our cars. We needed to decide where we were going to have their maintenance work done. We did care for a coup limited, (2) SE's and a GLS and we love our cars. We needed to decide where we were going to have their maintenance work done. We did care for a couple of other dealers near our residence... no need to mentioned their names, so we decided on Discover for a couple of reasons. Their staff is exceptionally professional, courteous and overall gives a feeling of appreciation. I liked their dealership... very clean.. nice place to watch t.v. while waiting for the work to be done. I got the chance the meet the GM (Frank) and he was a no xx GM. Very down to earth nice guy. We will be taking all of our vehicles to Discover Hyundai. Thanks M. Riley More

My husband and I can not express to you how great this dealership is. We purchased a brand new 2009 Santa Fe Limited in February 2010, and we have to admit that we had the greatest experience when purcha dealership is. We purchased a brand new 2009 Santa Fe Limited in February 2010, and we have to admit that we had the greatest experience when purchasing this car. Our salesman Muzzy and along with the sales manager Frank and the finance manger made this transaction go just seamless. We appreciated the time and effort that ALL the employees at Discover Hyundai took to make sure we were happy. It was nice to do business with people who made it seem like we were not just a business deal for that day. The extreme satisfaction we feel with this dealership continues as I have worked with Tim Hodder for two routine service visits. Just love to come and feel like we are part of the "Discover Hyundai" family. Tim listens to what I have to say and recommends what is needed for my vehicle. Tim has such a friendly outgoing personality and he makes sure that you are satisfied . Like I said this dealership is tops and they deserve a rating of truly exceptional or truly outstanding. It's nice to know you can walk in the dealership 6 months later and everyone greets you like that first day; with such friendly demeanor and always wanting to assist you. Keep up the outstanding work. Sandra & Richard Dieba;; More