Earnhardt Hyundai North Scottsdale

Outstanding experience! From the moment I arrived, I was greeted at the door with a smile from Carl (my husband had already called and said I was dropping by). Had intended just to get information on the Ge greeted at the door with a smile from Carl (my husband had already called and said I was dropping by). Had intended just to get information on the Genesis, and ended up trading in a car and buying the Genesis. Was by far the most pleasurable car-buying experience I've had (and I've had Lexus's before). Everyone upbeat, making sure that you were treated with customer service in mind. I would highly recommend not only the dealership, but the Sales Rep, Carl Pickett, AND the Genesis! It's really an incredible car. Thank you, Discover Hyundai.... Carolyn Johnson More

This dealership was first class and more upbeat and ethical than the other dealerships i visited. The group of people valued me as a customer,spoke directly and seemed concerned to work out everything ethical than the other dealerships i visited. The group of people valued me as a customer,spoke directly and seemed concerned to work out everything so that I was a happy satisfied customer.There was a trust I had in all the people I encountered working at the dealership. More

This dealership, the salespeople and owners go out of their way to make sure that you are not only buying a car, but are getting the best possible price. They all go out of their way to make your new pur their way to make sure that you are not only buying a car, but are getting the best possible price. They all go out of their way to make your new purchase a very enjoyable experience. They deserve Dealership of The Year Award. I tell everyone that needs a new car to go to them! More

Couldn't have been more pleased with our experience! We researched a lot of different makes and models in our latest vehicle search, and visited a lot of dealerships, and Discover Hyundai was literally the researched a lot of different makes and models in our latest vehicle search, and visited a lot of dealerships, and Discover Hyundai was literally the ONLY place where we didn't feel like chum in the shark tank. Their approach was laid-back, respectful, no-pressure, and professional -- as enjoyable as a new-car purchase could ever be -- and the atmosphere played a big part in our decision to go with a Hyundai. Scot was fantastic to work with, the negotiations were honest and fair, and we love our new Tucson and were very happy with the price we paid. Haven't had service there yet, but I expect we'll be pleased with that, too. The only part of our experience that was a bit negative was the pressure (and some misleading information) I received from Alex in Finance at the end of the process, about purchasing an extended warranty and some of the "extras" -- I know this is common at most dealerships, but it was a bit jarring after the truly outstanding experience we had with the rest of the process at Discover Hyundai. Overall, would HIGHLY recommend this dealership!! You'll definitely love working with them. More

We appreciated the entire experience with the dealership. There was no high pressure sales - which is an immediate turn off. We were given a good deal and the price did not change from the original offer. There was no high pressure sales - which is an immediate turn off. We were given a good deal and the price did not change from the original offer. We felt we were treated fairly and there were no gimmicks or sales tactics. All features of the car were thouroughly explained. The warranty and extended warranty was also thouroughly explained. Since we just purchased the vehicle we have not had an opportunity to rate Quality of Work. More

Found a car on line that had the things we wanted in a car. Went on a Sunday and Ric waited on us. He was very patient, friendly and answered all questions. When we decided to buy we were turned over to B car. Went on a Sunday and Ric waited on us. He was very patient, friendly and answered all questions. When we decided to buy we were turned over to Brad. He was very helpful and tried his best to save us money. The car has a mirror that was broken but they assured us it would be fixed. Talked to Tim in Service when it came in and he set us up an appointment to have it fixed at our convenience. Not fixed yet, but not expecting any problems after the good service we have gotten so far. More

This was, by far, was my BEST car buying experience ever! Brad and Carl were professional, fun and genuine in their approach, honest with their communication and overall terrific! They kept their commitmen Brad and Carl were professional, fun and genuine in their approach, honest with their communication and overall terrific! They kept their commitments and worked very hard to find my car. And, my car....I LOVE!!! I can't recall the last car I had that I love as much as I do my Elantra....it's a beautiful car and a pleasure to drive! I enjoyed my car buying experience so much! Brad and Carl....you're the best! Thank you for being a blessing in my life and taking such good care of me! More

Here's my story why I choose Discover Hyundai for service on both of our Hyundai vehicles. Our first Hyundai was purchased from a Scottsdale dealership that went out of business. Soon, a new Hyundai dealersh on both of our Hyundai vehicles. Our first Hyundai was purchased from a Scottsdale dealership that went out of business. Soon, a new Hyundai dealership opened across the street from the first one. It did not take me long to realize that some of the service team came from the dealership that my wife had several disappointing experiences with. Then I bought our second Hyundai and had the opportunity to experience first hand the marginal service she had experienced. I was asked each time to give them a 10 on the follow up surveys. But a 5 or 6 was the best I could do on a good day. I took my complaints of inconvenience and poor service to their management as well as Hyundai America. The dealership never replied or tried to win my business back. That was all I needed to confirm my instinct. So I sought out another option. That is when I discovered Discover Hyundai of Scottsdale (no pun intended). I called to introduce myself and explained how I wanted to develop a lasting relationship, built on trust and excellence with a knowledgeable Service Advisor. I explained that there were 8 of us in our extended family that were Hyundai owners. That is when I met Tim Hodder. Tim assured me of “working hard to earn my 10”, not just ask for it. Every visit to the dealership has been a pleasure. Every employee greets and acknowledges me personally and makes me feel welcome. I believe they understand the importance that without people like me (“customers”), that they would have not have a job or be in business. For these simple customer-service basics, along with honesty, respect and knowledge, I am fortunate to have these folks on my team. It really pays to discover Discover Hyundai. More

Ric met my husband and I at the dealership on a Saturday after conversing with me via email during the week so that we could assess the 2004 Cadillac Deville that I found on the internet. The car was every after conversing with me via email during the week so that we could assess the 2004 Cadillac Deville that I found on the internet. The car was everything that Ric said it was. My husband was very pleased with it and we negotiated a price that I believe worked out well for both the dealership and us. Thanks for being there for us and we will definitely recommend the dealership to others. Lois (& Jim) Wakefield More

Our experiences at Discover Hyundai have been nothing short of OUTSTANDING! Tim Hodder and his team of professionals truly personify the words CUSTOMER CARE & SERVICE! Tim has ALWAYS displayed a positive short of OUTSTANDING! Tim Hodder and his team of professionals truly personify the words CUSTOMER CARE & SERVICE! Tim has ALWAYS displayed a positive upbeat attitude, which is present throughout! We challenge any prospective car buyers, or interested parties to visit this dealership! We are confident that the Discover Team will definitely meet and exceed any and all expectations! The "family" atmosphere, attention to detail, and excellent service, make our visits more than worthwhile! Thanks again to Tim and the entire staff at Discover for EVERYTHING you do to separate yourselves from "the norm",...you all ROCK! More