Earnhardt Hyundai North Scottsdale

I love my Genesis and I love Tim Hodder. He knows my car inside/out and always remembers and welcomes me. My car runs beautifully!! inside/out and always remembers and welcomes me. My car runs beautifully!! More

Transaction was quick and to the point. I would recommend Julian to friends and family. I never felt pressured or hurried to make a decision. Julian to friends and family. I never felt pressured or hurried to make a decision. More

I recently took my 2011 Hyundai Sonata in to Discover Hyundai’s service center in Scottsdale, AZ for a scheduled 6000 mile service and checkup. As per usual, I ran into the smiling face and personality o Hyundai’s service center in Scottsdale, AZ for a scheduled 6000 mile service and checkup. As per usual, I ran into the smiling face and personality of Tim Hodder. He emerged from his office with a big smile and friendly greeting which included a handshake, followed by telling me “Good morning Mr. Smith, how are you today?” We exchanged a few pleasantries and then Tim did a quick walk around my car and checked the mileage. He next indicated that my car would be ready in about 50 minutes and I informed him I would wait in the reception area. He said “all right, I’ll come and get you when it is ready.” I went to the reception area where I enjoyed a cup of coffee and several complimentary mini Dunkin’ Doughnuts and watched the CNN Morning News on the TV. About 50 minutes later, Tim called out, “Mr. Smith, your vehicle is ready.” He said my car was fine and that they had changed the oil, washed it and that it was ready to go. I paid the bill and went into the service area, said thanks and goodbye to Tim as he opened the car door for me, got in and drove away. As I drove home shortly before 9:00a.m., I thought, “What a pleasant experience. I didn’t have to wait long. Friendly and courteous service and it only took a little over an hour. Thanks to Tim and Discover Hyundai, I had the whole day to look forward to. Thank you Tim and Discover Hyundai. More

EXCELLENT customer service; everyone with whom I've had contact at this dealership CONSISTENTLY goes above and beyond to make your experience as pleasant as possible. I have had appointments for routine s contact at this dealership CONSISTENTLY goes above and beyond to make your experience as pleasant as possible. I have had appointments for routine service and for window tinting. If possible, they are friendlier each time I am there and the service shows excellent quality of work as well as timely completion - usually the service is finished before it is promised. I have never had an issue in any respect. I believe everyone here really cares about what they are doing. My impression is that there is a very positive attitude throughout the dealerdhip. More

Going to Discover Hyundai is like going home for Christmas. You get to see the whole family and you go home with a great big smile on your face. Your car is as clean and shiny as when you bought it Christmas. You get to see the whole family and you go home with a great big smile on your face. Your car is as clean and shiny as when you bought it and if you go for dinner, you might get a few presents too. To my wife and I, Tim Hodder is our Santa Claus. He absolutely personifies the description of a what a service oriented employee should be. He takes such good care of our beautiful 2011 Sonata Limited you would think that he owned it. The entire service department is terrific but if Tim ever leaves, we're going with him!!!!! More

Ric was extremely knowledgeable and helpful throughout the entire process. He made a great effort in accommodating each of my scenarios and I never felt like I was under pressure. the entire process. He made a great effort in accommodating each of my scenarios and I never felt like I was under pressure. More

Top notch dealer! Sales and Service department are courteous, honest and knowledgeable. Tim always takes the time explain service concerns or questions. Sales staff isn't pushy and has a lot of inte courteous, honest and knowledgeable. Tim always takes the time explain service concerns or questions. Sales staff isn't pushy and has a lot of integrity. More

Always feel like a VIP when taking my car into the Discover Hyundai Service Dept. Tim is a pleasure to deal with, and makes sure everything is just right with my car, so I can enjoy just driving it. Discover Hyundai Service Dept. Tim is a pleasure to deal with, and makes sure everything is just right with my car, so I can enjoy just driving it. Thanks for another great visit! More

I purchased my Genesis Coupe in July of 2010. For the purchase I worked with Frank Palmisano, Ron K and Muzzy. The sales team did a great job getting me the car I wanted - it took about 3 weeks for it to purchase I worked with Frank Palmisano, Ron K and Muzzy. The sales team did a great job getting me the car I wanted - it took about 3 weeks for it to arrive and for that period they loaned me a new Santa Fe to have something to drive around in (I had sold my previous car on Craigslist). I have had my car serviced 4 times since the purchase and worked witrh Tim each time. He has given me a sense of trust and confidence in what he recommends and has always provided quick and excellent customer service. When I needed a new wheelwell splashguard, Tim gave me an excellent price for the part and the install. It had come off in a car wash. Overall I would be very dissapointed if I learned one day that Tim no longer worked at Discover H. Sincerely, Dave Lewit More

The guys were great to work with & were very nice. They are very proud of their service dept that had won a Hyundai award. The owners of the Dealership even stepped in to congradulate us on buying the They are very proud of their service dept that had won a Hyundai award. The owners of the Dealership even stepped in to congradulate us on buying the new car. That was a personal touch I had not seen before. More