Earnhardt Hyundai North Scottsdale

My grand daughter and I had the great pleasure of being assisted by Tristan Crook at the end of a day where we were out looking at cars. We stopped just to sneak a peek at the Elantra before heading home. assisted by Tristan Crook at the end of a day where we were out looking at cars. We stopped just to sneak a peek at the Elantra before heading home. We knew exactly what we wanted to look at and the color and features of the vehicle we would wanting to preview; so we thought. Tristan met us with a friendly smile and a warm welcome, offering his assistance. After a brief conversation with Tristan, we realized there was more to the Elantra than we'd imagined and he proceeded to demonstrate the features and benefits of the car. The manner in which Tristan moved through his demonstration was pleasant, friendly, yet, very professional. With this being my grand daughters first exposure to "car salesmen" and the buying process, I let her ask questions and Tristan in very short order realized the decision to buy would be her decision. He was extremely professional in his explanation of the car and made certain she completely understood how the car could meet or exceed her needs. Although we had not planned to purchase a car on this particular afternoon, in short order, we found we were discussing features, options, color and price. The dealership did not have the desired color but we were assured it could be acquired and brought to the dealership in short order, now time to agree on a price. Tristan made the process almost painless; he still had us write the check. Through the purchase process, he continue to explain the purchase process. We discussed various discount options, AAA, Costco, etc and after a brief discussion came to an acceptable price. He put into motion the location of the make, model and color and assured the car would be on property within the hour. He walked us through the introductions of the Sales Manager, Finance Director and Service Manager. Once the car was on property, he walked us through each of the features of the cars to make certain we were comfortable with the operation of the car. During the walk through, it was noted there were bubbles in the exterior paint and he immediately brought the Service Manager to review and an appointment was set for the car to be brought back in for service. Here's the most amazing thing of all, Tristan gave us his cell phone number with the understanding we should call him with any questions or concerns about the car! Needless to say, we had questions, we called and he answered the call, very impressive. We are now a year down the road and find every time we get into the car, we are so happy we made the purchase and revisit the purchase process and it's a good feeling. We love the car and would not hesitate to return to the dealership and ask for Tristan. After all, we have a basic connection with him.... we were his first "sold" car. Wishing you the best, Tristan. More

I purchased my 2013 Hyundai Sonata on Labor Day, September 2nd at Earnhardt Hyundai North Scottsdale. I was met at the dealership entrance by Mark Drake, sales rep. He was pleasant and professiona September 2nd at Earnhardt Hyundai North Scottsdale. I was met at the dealership entrance by Mark Drake, sales rep. He was pleasant and professional but not pushy which can turn off potential buyers. I knew what vehcile I wanted and how much I was willing to pay so I laid it out for Mark who worked very effectively with Tony Femiano, sales manager. Together they helped me maximise manufacturer incentives and rebates to get my final price in the range I needed. Mark and Tony were very professional and commited to giving me the best possible price within their margins so I could reach my bottom line. They even expedited receiving my new vehicle from another location in the phoenix valley so I could take same day delivery. I was very impressed with the way I was treated as I went home with a great car, terrific price and no hassles or stress. Earnhardt Hyundai North Scottsdale earned a top review/rating because the outstanding work by one of their sales reps (Mark) and sales manager (Tony) resulted in a very satisfied customer who will recommend them to family and friends. Sincerely, Bob Dwyer Peoria, AZ 85381 More

Tristan was extremely polite and helpful from the moment we spoke on the phone. He was not pushy, and he worked his hardest to get us into the car that we wanted. We were nothing but delighted with the whol we spoke on the phone. He was not pushy, and he worked his hardest to get us into the car that we wanted. We were nothing but delighted with the whole experience. It was easy, quick, and enjoyable. Thanks, Tristan! 100% More

Mark is an incredibly nice guy who is committed to making sure you have a great experience and get exactly what you're looking for. He is really knowledgeable and is always happy to explain things or educate sure you have a great experience and get exactly what you're looking for. He is really knowledgeable and is always happy to explain things or educate the buyer. For me, he went out of his way to make sure the process was as easy as possible and followed up after the sale to ensure I was happy with my decision. The dealership itself employees top notch people, many of whom personally went out of their way to introduce themselves to me. If you're interested in a Hyundai, definitely reach out to this dealership and specifically ask for Mark -- he won't disappoint you! More

Tristan, was one of the most helpful person I have met at any dealership in Arizona. He was attentive as to my wishes and helped me decide on which car would meet my needs. He is very polite and does not pus any dealership in Arizona. He was attentive as to my wishes and helped me decide on which car would meet my needs. He is very polite and does not push a sale for a car, as he wanted to make sure i was comfortable in how I chose the correct car,we were able to find an affordable new car for me. Tristan is the first salesman I have ever met that treated me as a friend and more than just a client.Even after buying the car Tristan was great at following up on if I had any questions as how to get comfortable with a advanced features of the car. I will always go back to get a car from Tristan. More

Had the pleasure of working with Julian when we purchased our new Santa Fe at Earnhardt. He made what could be an overwhelming experience into a very simple process. Took us through all our options, matchi our new Santa Fe at Earnhardt. He made what could be an overwhelming experience into a very simple process. Took us through all our options, matching those that best suited our needs. Great experience Julian, thank you. More

Tristan & Ian made my new vehicle purchase very pleasant! Their professionalism, excellent customer service skills & attention to detail were above & beyond any previous car buying experience. Th pleasant! Their professionalism, excellent customer service skills & attention to detail were above & beyond any previous car buying experience. The entire staff at Earnhardt Hyundai North Scottsdale created a genuinely friendly, no-pressure atmosphere. I am grateful to all for truly superior service. More

Paulo and Bob were a pleasure to work with when purchasing my Sonata. Paulo is extremely friendly, knowledgeable and made sure the whole process went as quickly and smoothly as possible. I arrived purchasing my Sonata. Paulo is extremely friendly, knowledgeable and made sure the whole process went as quickly and smoothly as possible. I arrived at Earnhardt Hyundai Sunday afternoon, and I drove home that night w/ my new vehicle. Paulo definitely went above and beyond and I highly recommend him! More

Paulo originally started talking with me on the phone. It didn't take long to realize he was honest, quick working, and for the first time when buying a car, I actually felt like there was no bull. I waited didn't take long to realize he was honest, quick working, and for the first time when buying a car, I actually felt like there was no bull. I waited for him for about an hour due to him having a personal emergency and my faith was paid off. I got a fair lease rate and this dealership stole a customer from their competition who will start referring others to Paulo. Jimmy was also helpful and did his job professionally. More

Buying a vehicle is always a stressful experience because you never know who you're going to be dealing with; are you being treated fairly or have you received the best deal for your new vehicle? This time you never know who you're going to be dealing with; are you being treated fairly or have you received the best deal for your new vehicle? This time, I got lucky, I met Julian. You can tell when you're dealing with a forthright and honest person, Julian is that type of individual. He took his time with me, answered all my questions, showed me several options, worked within my budget and gave me the vehicle I wanted for a great price. I felt comfortable with him during the sales process and afterward when I got home he followed up with me to make sure I was satisfied. No buyer remorse this time. I'm very happy with the way I was treated and I'd recommend him to anyone who wants to buy a car at his dealership. How do I know I was treated fairly and I received a good deal? I'm a CPA and I do my homework ahead of time!! More