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Earnhardt Hyundai North Scottsdale

Scottsdale, AZ

4.8
2,352 Reviews
Earnhardt Hyundai North Scottsdale is Arizona's newest Hyundai dealership. Our goal is to establish the highest degree of confidence by actively listening to our customers and employees. Our goal is simply to provide an exceptional experience before, during and after the sale. At Earnhardt Hyundai North Scottsdale providing an exceptional experience is not a slogan it is our way of life.
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8445 E Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 2,352 reviews

February 01, 2023

I had a great experience in purchasing my Hyundai Tucson. Brad was very thorough in explaining every step of the process to me. Once I decided on the Tucson he went above and beyond explaining all the bells More

by Fentonchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Burnham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Crook
Feb 02, 2023 -

Earnhardt Hyundai North Scottsdale responded

Congratulations on your new Hyundai Tucson! We're thrilled to hear Brad delivered a wonderful shopping experience. Welcome to the family! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 23, 2023

I tried to buy a car from them on the internet and they sold it out from under me. Even with an approved application and deposit. Do not trust these people, they are not honest. More

by eroberts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greco Barbaro
Jan 25, 2023 -

Earnhardt Hyundai North Scottsdale responded

Eric, We understand your frustration that you were unable to purchase this vehicle, but when we called you to confirm your deposit, we explained to you that one requirement of your purchase is for you to take delivery of the vehicle here at our store. Unfortunately, you wanted to have someone else come pick up for you. Should you like to discuss this policy in further detail, please contact me. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

Jan 25, 2023 -

eroberts responded

I had only asked, you could have replied to my question with a no, and i would have picked it up in person. Unfortunately you failed to communicate an appropriate response to my question.

January 21, 2023

Hyundai issued an update to my 2017 Sonata's media system that crashed it. The service people were able to wipe the software, and reinstall it. The media system works just fine like it used to. More

by deanbarto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Earnhardt Hyundai North Scottsdale responded

Thank you for trusting our team to get the job done, Dean. Don't hesitate to reach out if there's anything else we can help with! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 18, 2023

This dealership has ZERO interest in customer service. Over the past 2.5 years, I purchased 3 new vehicles from Earnhardt Hyundai in Avondale, the most recent, a Palisade, Calligraphy. There was an issue More

by caw3135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hoard, Avondale
Jan 19, 2023 -

Earnhardt Hyundai North Scottsdale responded

We appreciate you sharing your concerns. We would have offered to help with this issue, but because it was a paint issue on a new vehicle, it is the responsibility of the selling dealer to resolve this issue, as it's most likely not something that can be resolved under warranty. We could have done a better job of explaining this to you and provided you with the quality service you've become accustomed to receiving here over the years. I understand this issue has been resolved at the dealership you purchased your vehicle at. Should you like to discuss this or anything else further, please feel free to contact me. I'm always here to help. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 15, 2023

Everything done as promised each time I have been there. They took care of a warranty item with the no hassle. More

by Tom33070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Jan 16, 2023 -

Earnhardt Hyundai North Scottsdale responded

We appreciate your awesome rating, Tom! We look forward to taking care of you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 14, 2023

Excellent job on oil change and a recall repair. Work was completed in 35-40 minutes and the SUV looked great after a complimentary car wash, More

by rshort9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Earnhardt Hyundai North Scottsdale responded

We strive to provide a quality experience and we're so proud of our team for delivering a 5-star service visit. Until next time! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 13, 2023

Always such great service! ! We own multiple cars and they are amazing with customer service!! More

by Joan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia, Joe Cugliari, Mike Phenix
Jan 16, 2023 -

Earnhardt Hyundai North Scottsdale responded

We're so proud of our team for taking excellent care of you, Joan! Visit us again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

January 03, 2023

My service from Ibrahim Khan was more than EXCELLENT, he went over the details of my new car so that I could understand them immediately and was very helpful and even called me at home to make sure that I g More

by SCIRAULO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ibrahim Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Earnhardt Hyundai North Scottsdale responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Ibrahim! Congrats on your new ride and we can't wait to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 31, 2022

Friendly. Always on time and no upsell ever. Clean place with good coffee and snacks More

by Blaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Earnhardt Hyundai North Scottsdale responded

It's so nice to see that you always receive the service that you deserve! We look forward to working with you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 31, 2022

Earnhardt North Scottsdale is a well organized dealership to have regular scheduled maintenance performed. Scheduling is a little disappointing since it takes several months to get an open appointment for r More

by rjones48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Girard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Art Suleiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Southern
Jan 03, 2023 -

Earnhardt Hyundai North Scottsdale responded

We are glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We appreciate your business and we can't wait to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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