Earnhardt Chrysler Jeep Dodge Ram

Service to Dodge Ram 2500 My Ram pickup had a recall for the alternator and I took it to the Gilbert Earnhardt dealership. The service was done promptly and efficiently. I ca My Ram pickup had a recall for the alternator and I took it to the Gilbert Earnhardt dealership. The service was done promptly and efficiently. I can only praise the way the service was done. Allen Clark is my service rep and he was great to work with. More

Quality Employees.. Purchased a new Jeep Cherokee last year from Earnhardts and as previously reported, I was very pleased with Jeff Herber's handling of the deal. At th Purchased a new Jeep Cherokee last year from Earnhardts and as previously reported, I was very pleased with Jeff Herber's handling of the deal. At the time, I asked Jeff to identify a Service Advisor that he would recommend, he suggested Daryl Jones and this past week I had the opportunity to engage his services. Besides verifying why I was in for service ( 6 month Butler detail, lube and oil and tire rotation), I asked Daryl about a couple of issues that I was experiencing and he was very patient in explaining the "whys"..One thing I had noticed was a slowness in the shifting pattern when starting to move and Daryl said he had heard this from some other customers and would check to see if there was a warranty recall. We live quite a few miles away from the dealership and so timing for us to pick up the auto was important. Daryl identified the expected completion time, we left and that afternoon, Daryl called me to report that all the work was done on the Cherokee.."Yes he did find a recall on the shifting issue and was taking care of" and this was one hour before the expected time Daryl had quoted....Patience..professional..knowledgeable..and orientation to quality service for the customer are words that I associate with describing Daryl Jones..Thank You Daryl... More

Excellent Service Dept My Dodge Charger had a recall repair and we brought it in to Earnhardt for it. It was done promptly and correctly. They even washed my car. Allen C My Dodge Charger had a recall repair and we brought it in to Earnhardt for it. It was done promptly and correctly. They even washed my car. Allen Clark was wonderful to work with. I would recommend him to anyone who needs service on their vehicle. Congratulations to a great company! More

Purchase of new vehicle was great We have purchased many new vehicles over the years, (all Chrysler products) our dealing with Earnhardt CJDR was one of the very best. Our salesperson We have purchased many new vehicles over the years, (all Chrysler products) our dealing with Earnhardt CJDR was one of the very best. Our salesperson, Josh Vannatta was great, explained all of the great features on my new Jeep Grand Cherokee and gave us a great deal on my trade in as well as the new Jeep. I will refer anyone looking for a vehicle to see him first. Don't even bother going to the other dealerships in town, you will get the best deal at Earnhardt. Thanks again Josh. More

Great experience. great experience when we got our new jeep. It was easy and very professional people in that dealership. Will do it again. This is our 3rd car purchas great experience when we got our new jeep. It was easy and very professional people in that dealership. Will do it again. This is our 3rd car purchased from that dealership. Josh way very helpful to say the least. Thanks Josh Vannata. More

Jeep Rubicon JL purchase I am absolutely 100% happy with my buying experience at Earnhardt CJDR via the Costco Car buying program. The representative was Jeff Herber who I fe I am absolutely 100% happy with my buying experience at Earnhardt CJDR via the Costco Car buying program. The representative was Jeff Herber who I felt went above and beyond in making the deal happen. He kept me updated with my request, made sure the Costco requirements were adhered to, he was very enthusiastic about his job and was very focused to our purchase. I got exactly what we requested for what I felt was a fair price, no haggling, effortless, experience. I would do it exactly the same way again with Earnhardt CJDR and Jeff Herber. More

Hellcat purchase Jeff Herber was absolutely outstanding in helping me get the charger hellcat in blue. He was there to help me and stood by my side all during the sale Jeff Herber was absolutely outstanding in helping me get the charger hellcat in blue. He was there to help me and stood by my side all during the sales process. I never felt any sales pressure and was very relaxed the whole time. Earnhardt exceeded my expectations on this very expensive car and deal. This dealership is one to go to when buying or leasing. More

Crisis Averted!!! My wife and kids were heading out to California to attend a tournament for our kids, when we discovered the back door hatch on our van wouldn't secure My wife and kids were heading out to California to attend a tournament for our kids, when we discovered the back door hatch on our van wouldn't secure. This situation could have been disastrous. So we drove to Earnhardt Chrysler, explained the issue, and the criticality of us being able to get this issue resolved quickly so they could head to California for the tournament. The Earnhardt staff was very helpful, and friendly, and they fixed the issue in 2 hours. The speed at which they moved to fix our issue eliminated the need for us to purchase a rental van for our trip to California. Kudos to the Earnhardt service team and especially Rosemary Serna!!! More

Two issues I've had my tires rotated four previous times at this dealership without any problem. Two days ago I was informed that my wheel lock was missing. I in I've had my tires rotated four previous times at this dealership without any problem. Two days ago I was informed that my wheel lock was missing. I informed the service advisor that I have never touched the wheel lock and it was always there to rotate the tires so it's obvious to me that they forgot to replace the wheel lock on my last visit... The dealership was also running a 10% discount off mechanical service and I was never informed $80 off and $800 bill would have been nice I will check these discounts on my own from now on but don't expect the service advisor to let you know More

Best experience ever purchasing a new Jeep I've been purchasing vehicles for 40 years and this by far was the best buying experience ever and I don't liken buying cars. Thomas Anderson made it I've been purchasing vehicles for 40 years and this by far was the best buying experience ever and I don't liken buying cars. Thomas Anderson made it very easy and simple for me to say "we got a deal". He did everything possible to make this a positive experience even after I signed the paperwork, which I found very unusual. The next time I buy Thomas Anderson will get my business! Everyone I spoke to during this purchase bent over backwards to make sure I was satisfied, A very unusual experience. More