Earnhardt Chrysler Jeep Dodge Ram

Quality and Timely Service I had my Dodge serviced and a new part installed (forward control module) at Earnhardt's and both Joshua Strickland and Brian Lamch were awesome. I e I had my Dodge serviced and a new part installed (forward control module) at Earnhardt's and both Joshua Strickland and Brian Lamch were awesome. I explained to Joshua that I could not be without my pickup for an entire day and he recommended having my truck serviced on Saturday. Long story short, Joshua did not work the Saturday I brought my pickup in, but he did tell me Brian would take care of me. That is exactly what happened. Both, Joshua and Brian, did what they said they would do and I was back in my pickup within 4hours. Thank You!!! Earnhardt's has Serviced my pickup since March 2004 and ALWAYS will. Great Job!! More

New Truck I stopped by yesterday and met Rick Guevara, in sales. He spent hours with me looking for the right truck for me. Even after I picked out the truck I I stopped by yesterday and met Rick Guevara, in sales. He spent hours with me looking for the right truck for me. Even after I picked out the truck I wanted, he drove me around to the back lot to make sure I did not see anything else that I liked better. He gave me plenty of time to look and sit in anything I want to check out. After the purchase, he spent all the time I needed to show me how everything works in the new truck. More

we have the truck but we won't honor the advertised price I went to this dealership and i offered the full "no bull" price they had advertised on the website, they refused to honor the price...xxx... i unders I went to this dealership and i offered the full "no bull" price they had advertised on the website, they refused to honor the price...xxx... i understand that people make mistakes but when that happens you must honor that price. Its not like they where giving it away it was still 37 thousand dollar folks. My family has been buying cars from Earnhardt family dealers for three generations and that won't be happening again. Sad what they have done to the Earnhardt family name More

Amazing service amazing staff Brian was my service adviser and he did an amazing job. He was great. He fully explained my car diagnosis and walked me through the process and time l Brian was my service adviser and he did an amazing job. He was great. He fully explained my car diagnosis and walked me through the process and time line. He was extremity commutative and was a pleasure to work with. I was very impressed with his service. More

Painless process & great deal, thanks so much Thomas! The process was so efficient using the internet sales team, they all work together, Thomas, Tawny & Butch. Thomas was the lead for our transaction, he The process was so efficient using the internet sales team, they all work together, Thomas, Tawny & Butch. Thomas was the lead for our transaction, he was responsive to our questions so much so that we knew what the terms of the deal would be before we arrived. Our car was prepared & ready to go so we were able to drive out with it w/I 4 hours from our arrival. Best car buying experience ever! More

Outstanding service and follow up We have purchased vehicles from this dealership before and have never been disappointed. Allen in the service department is always there when we need We have purchased vehicles from this dealership before and have never been disappointed. Allen in the service department is always there when we need help, and he has never failed us in advising corrective actions needed for our vehicles. We just bought another 2018 Grand Cherokee, and Sean was our sales representive. He was simply outstanding and patient while my wife made up her mind as to which jeep she wanted. There was no sale pressure, he just wanted us to be sure and happy about our choice. Richard from finance was really helpful and answered every question we had. He walked us through the entire contract, and he made it simple and advised me correctly when I asked about extended warranties. We bought only what we needed for the extra time we felt we would keep the jeep past the 3 year/36 month time frame. It was the honesty, no pressure, and caring attitude of people like these guys that keep us coming back to this dealership. More

Wonderful service by Rose Mary Just want to say THANK YOU Rose Mary for your wonderful customer service for many years that I been there with multiple caravans. You always go extr Just want to say THANK YOU Rose Mary for your wonderful customer service for many years that I been there with multiple caravans. You always go extra miles to get my caravan service done correctly. Thanks again More

Best service and WONDERFUL crew!! My service advisor, RANDY FERGUSON is the BEST!!!! Totally trust him! If he says I need or don't need something, I know he has MY best interest! My service advisor, RANDY FERGUSON is the BEST!!!! Totally trust him! If he says I need or don't need something, I know he has MY best interest! More

Salesman Cole was awesome! Yesterday I purchased a 2018 Ram 1500 Big Horn Crew Cab 4x2 with the 5.7L V8 in the True Blue Pearlcoat. I worked with salesman Cole Avenetti at this Yesterday I purchased a 2018 Ram 1500 Big Horn Crew Cab 4x2 with the 5.7L V8 in the True Blue Pearlcoat. I worked with salesman Cole Avenetti at this location. Prior to shopping there, I had HORRIBLE experiences at other valley Dodge/Ram dealerships where they told me an out-the-door price before coming down and then tried to tack on thousands of dollars worth of hidden fees once I told them I was putting half down (they don't say it on their site but apparently with the other dealerships if you're putting more than 10% down they take away many of the discounts/rebates) and on top of that tried to get me to take a 9.49% APR because I was a first-time lender on a brand new vehicle and that excluded me from the "well qualified buyer", despite saying that nowhere on the disclaimers. I can say that I dealt with absolutely none of that shady sales tactics or money shuffling garbage at Earnhardt. Cole was absolutely amazing in working me up an out-the door price beforehand since I lived across the valley, which ended up being about $900 less when I got down there because he had done some of his early estimations high. He worked this out for me knowing that I was bringing in my own financing through my bank, who had approved me for 4.8%. He was extremely personable and friendly, made sure I met the service crew and everyone I would be dealing with during future visits. Explained every aspect of the truck in great detail and broke down every step of the new vehicle buying process for me in a way that was simple. I can honestly say that this was a night and day difference from my experiences at the other dealerships. At no point did I feel like just a number like I did at one dealership with the initials B.L., I felt like a valued customer at Earnhardt. It's hard now days to go into a sales environment and just be treated like a human. I will happily be referring all of my friends and family to this location, giving them Cole's direct contact info and even though it was a 2.5 hour drive, it is well worth the drive when I find myself in the market for another truck or Dodge/Ram family product. Thanks Cole! Thanks Earnhardt! If I could give you an even higher rating I would! More

Service Department-Randy Ferguson Randy was great with giving me updates on my repairs and setting up a rental car for me. I had a couple of recalls to get repaired. Randy was great with giving me updates on my repairs and setting up a rental car for me. I had a couple of recalls to get repaired. More