Earnhardt Chrysler Jeep Dodge Ram

Terrible! They damaged my vehicle! If you care at all about your vehicle, Dont take it here. This is the second time we have taken our truck into this place for service. The first time If you care at all about your vehicle, Dont take it here. This is the second time we have taken our truck into this place for service. The first time we Had our 2015 Ram serviced for routine maintenance. Tried to check in, had the papers in a different name and took 3 people to figure it out. Had a rental car reserved only couldn't use it because they didn't open early enough. Was never offered a shuttle or anything home (5 miles up the same road) so we called an uber. Wasn't reimbursed for it. Was told for our hassle they would wash the truck, do wipers, and rotate tires. Truck was only washed on one side. Had oily something splashed on the other. Center piece of rim on one of the tires was broken from being over tightened. Tried to call and see about getting it taken care of and service manager picked up and I could hear a conversation then she hung up. Called back and was told she left a message- clearly a lie. Clearly we didn’t learn our lesson, we had a check engine light go on and a warning that it was going to be put into limp mode and couldn’t get it far enough to get it to our preferred dealer. They clean the DEF tank and give it back $300 later. 10 min down the road the check engine light goes on again. We bring it back and it needs about $3,000 worth of service they got approved through the warranty. The only good thing through the whole experience! We pick it up and the HEAVY compressor that was in the back was tipped over, a huge dent in the wheel cover, the compressor broken with oil and gas spilled all over the bed. The service guy said they let their lot attendant take it to put miles on it and make sure it was fixed. Apparently they went on a full joy ride. The brass fittings for the compressor are broken and they just left it sitting in the oil/gas in the back of the truck! WE CLEANED IT UP OURSELVES ONCE WE GOT HOME!! Stay away from this place!! If you want a REAL dealer go to Tempe dodge! More

Purchase of new Ram 3500. Thomas Anderson was the BEST! Can't say enough about his courtesy and professionalism. A GREAT place to do business. The best experience I've had i Thomas Anderson was the BEST! Can't say enough about his courtesy and professionalism. A GREAT place to do business. The best experience I've had in a long, long time. More

Fantastic service I took my 2015 Dodge Ram to Earnhardt for a service check-up. I am at the end of my lease and wanted it gone over before I buy it. Nick was my servic I took my 2015 Dodge Ram to Earnhardt for a service check-up. I am at the end of my lease and wanted it gone over before I buy it. Nick was my service advisor and went over everything with me and explained the process to me and was very professional and kind. I will strongly recommend this business to all my friends and family. More

Exceeded My Expectations I purchased my first truck from Earnhardt Chrysler Jeep Dodge Ram in 2014. That purchasing experience, the truck itself and all the service I receive I purchased my first truck from Earnhardt Chrysler Jeep Dodge Ram in 2014. That purchasing experience, the truck itself and all the service I received over 5 years was the best. When I went back to look for a new truck I had the pleasure to meet and work with Rick Guevara. He listened to what I wanted and the price range I wanted to stay in. Not only did he find the perfect truck for me he kept digging and found that a newer truck with additional options had more incentives. With the incentives it was basically the same price as the truck that was a year older. Not once did Rick try to oversell me. Hey kept within my price range and made sure I was happy with what I was looking at. He was knowledgeable about the truck, was able to show me how everything worked and answered all my questions. I know have more truck than I ever expected at the price I wanted thanks to Rick. Rick also has kept in touch making sure everything is working properly and seeing if I have any new questions. I haven't yet but I know Rick is a phone call away if I do! More

Exemplary service department experience! Earnhardt Chrystler Jeep Dodge Ram service department went above and beyond for me and my vehicle! Sean Moen (Service advisor) assigned to me took car Earnhardt Chrystler Jeep Dodge Ram service department went above and beyond for me and my vehicle! Sean Moen (Service advisor) assigned to me took care of everything down to the last detail. I’ve been coming to this dealership for many years now and purchased 5 different vehicles through them and will continue to do so in the future! Hats off to the men and women of Earnhardt CJDR !!! (Only dealership I will ever go to!) ?????????? More

A difficult decision made easy I was hoping to make my old car last for the few years I expect to be driving, but that wasn't to be. Buying a new car was a totally new experience I was hoping to make my old car last for the few years I expect to be driving, but that wasn't to be. Buying a new car was a totally new experience for me, so I asked my son to help. When we left the dealership I said to my son, "Everyone there treats you like you're their best friend." Rick Guevara was our salesman and he couldn't have been kinder, more thoughtful and professional. Even though he realized I was a "little old lady" relying on my son to do much of the talking, he treated me with the utmost respect. Since that day he has called me at least twice to see if I have any further questions or if he can be of further assistance. I'd recommend Rick and Earnhardt to anyone looking for a car. More

Very good experience! Thanks to Mike Riley. I had a very good experience in Earnhardt Chrysler Dodge Jeep Ram! I just bought the Honda Civic with Mike Riley. He is very patient and friendly. The I had a very good experience in Earnhardt Chrysler Dodge Jeep Ram! I just bought the Honda Civic with Mike Riley. He is very patient and friendly. The price of the car he offered me is also great! The whole process was efficient and straightforward, which let me have the test-driving and purchase the car in just 3 hours! I highly recommend this dealer for buying the used car. More

Have been using Earnhardt for over a decade. I've been using Earnhardt since buying my Ram diesel from Earnhardt in 2006. Initially because it was under warranty and then simply because I trusted I've been using Earnhardt since buying my Ram diesel from Earnhardt in 2006. Initially because it was under warranty and then simply because I trusted them to do the work for a fair price. My service advisors have changed over the years. Currently, and maybe for 8 - 10 years, it's been my very great pleasure to work with Rosemary Serna. I've come to trust her implicitly for reminding me of work that needed to be done as well as seeing that miscellaneous repairs that have cropped up are done. I've never felt like I've been up-sold on a repair. Rose simply sees to it that work that is advisable or necessary is done. I've since moved out of state but have returned to have work done by Earnhardt's shop team and because I trust that Rose will advise me wisely of what else may be good to have done. Although there is a Dodge dealership where I currently live, I much prefer and trust Rose and the Earnhardt shop crew in getting the job done correctly. I am grateful for the nameless technicians who've worked on my vehicle and Rose who has guided me for years. More

My Earnhardt CJD Experience From my first contact with Earnhardt CJD until I drove off with my new 2019 Jeep Cherokee Latitude Plus and thru this current date I have been very sa From my first contact with Earnhardt CJD until I drove off with my new 2019 Jeep Cherokee Latitude Plus and thru this current date I have been very satisfied with everything, especially my Sales Person Mike Riley and the numerous follow-ups I have received to make sure everything is o.k. I would recommend this dealership & Mike Riley to everyone. More

Excellent Experience I went in to buy my first vehicle on my own, and I was pretty nervous about it. Thomas and the entire sales team were extremely helpful and transparen I went in to buy my first vehicle on my own, and I was pretty nervous about it. Thomas and the entire sales team were extremely helpful and transparent with everything going on in the process. I would definetly recommend this dealership if you are interested in the vehicles they sell. More