
Earnhardt Chrysler Jeep Dodge Ram
Gilbert, AZ
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Cool down I was able to drive in, drop off, and collect after work my 2014 Jeep GC. Ended new AC blower motor. Easy and simple. While I was waiting for Ente I was able to drive in, drop off, and collect after work my 2014 Jeep GC. Ended new AC blower motor. Easy and simple. While I was waiting for Enterprise to pick me up for my rental, Sean threw me in my Jeep and drove me over there! Fantastic! I had to get to work and he read my body language very well on having to wait for a rental ride. I knew he was new since his service was impeccable. Congrats to Earnhardt on the hire; now keep him and make him your service trainer. He understands what it really means. Outstanding addition! More
Jeep Service Made an appointment, everything was set to go when I arrived, work was performed in the time period given. The service on this appointment was for a Made an appointment, everything was set to go when I arrived, work was performed in the time period given. The service on this appointment was for a front end alinement for my Jeep Wrangler. I received both the before and after alinement numbers (this used to be standard with most places but it seems that it no longer is). Great service done in a timely manner. Left another dealership in the valley because of their service so I'm pleased that I have found one that I can deal with. GREAT JOB. More
Salesman Was Awesome! Went in today to just look at the new model heavy duty trucks. A salesman came over and asked if I needed any help. I said I was just checking out the Went in today to just look at the new model heavy duty trucks. A salesman came over and asked if I needed any help. I said I was just checking out the 2019 heavy duty trucks and I did not want to buy. He introduced himself, his name was Hector. He said that's fine and he showed me the new trucks. He went out of his way to have a truck inspected that was not checked you so that I could take one for a test drive. He didn't pressure me into buying one, didn't bring over any numbers telling me this is the price I could get it for. He respected that I was just there to look and he was friendly and personal the whole time. I would highly recommend Hector as a salesman if you're in the market for a vehicle! More
Never responded back on safety recall for Air Bag inflator! Twice in two weeks, I called them to arrange for a time for them to fix the safety recall for the airbag inflator. The first time they told me they di Twice in two weeks, I called them to arrange for a time for them to fix the safety recall for the airbag inflator. The first time they told me they did not have them and would call back when they did. About two weeks went by and I called again but only got the answering machine of a guy named Brian. I was very careful to tell him why I called and made sure I gave him the reason and my callback number" twice" to make sure he would get back to me!!! Guess what!! 2 days later NO CALL. What made me especially mad is that I was in the process of trying to purchase a new Jeep from them. That will not happen now. This is not the first time I have had trouble with them. Once before, I had my previous Jeep in for service and to change my air filter and install a new battery. They delivered my car to me and I decided to check everything out before I left. I soon discovered that they had never put the nut on the airfilter cover and the battery strap was hanging never put back on and was just hanging there. I will not be foolish enough to do business with them again. Poorly run Facility!!! More
Great service as always. I have been a customer for many years and have had great service at all times. Lisa was great this time for my oil change service. I have been a customer for many years and have had great service at all times. Lisa was great this time for my oil change service. More
Oil Change Recommended filter change before doing it. Polite service, cane out and reset the oil gauge after I checked out. Very friendly. You all did a Good job Recommended filter change before doing it. Polite service, cane out and reset the oil gauge after I checked out. Very friendly. You all did a Good job. More
Great job My car was in for a recall, Sean was an excellent service advisor and the recall included a rental car that I was not made aware of when I made the ap My car was in for a recall, Sean was an excellent service advisor and the recall included a rental car that I was not made aware of when I made the appointment this made my day much easier. Sean was very friendly and professional and they got the job done quickly More
2018 Ram 2500 Mike Riley was patient with me as I shopped around for a better price. I did not find one and came back to purchase the truck. Everything was easy. No Mike Riley was patient with me as I shopped around for a better price. I did not find one and came back to purchase the truck. Everything was easy. No hidden fees and customer service was great! More
No games Had to purchase vehicle right after the birth of my son. Had to shop over the phone and online as I couldn't leave the house for long periods of time Had to purchase vehicle right after the birth of my son. Had to shop over the phone and online as I couldn't leave the house for long periods of time with my 6 week old. I shopped around at all the Dodge dealerships in the valley and Rick, the salesman I worked with, gave me the lowest price out the door with out playing games, even when I was using my own financing. I told him I wanted to pick up vehicle that day. I scheduled a time in the afternoon and when I arrived the vehicle I had chosen was detailed and ready for me and the price was EXACTLY as we discussed on the phone - no last minute add ons. Gene, the sales manager and Richard in finance also made sure everything went smoothly. I was out of the dealership with an hour, before my little one even woke up from his nap! Highly recommend for selection, price and customer service. More
Exceeds Customer Service! Working with Justin and Thomas was a very quick and rewarding process. I submitted an inquiry and Thomas followed up quickly with my questions and to Working with Justin and Thomas was a very quick and rewarding process. I submitted an inquiry and Thomas followed up quickly with my questions and to the point, after going in I worked with Justin who showed the vehicle and took us for a test drive. He was informative, knowledgeable and his customer service skills were beyond my expectations. Thomas and Justin worked with us to get a great deal and we were in and out with a New SUV within a couple hours. Thank you both so much for making this vehicle buying so easy! We will definitely be back and will be recommending everyone to come to you! More