Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Earnhardt Chrysler Jeep Dodge Ram
Gilbert, AZ
1,171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,171 reviews
July 26, 2024
Immediately hat my windshield wiper challenge repaired in a matter of moments . Appreciate to prompt and courteous assistance. a matter of moments . Appreciate to prompt and courteous assistance. More
by Bobmisner9
Employees Worked With
June 27, 2024
I had the worst experience today with Earnhardt Dodge in Gilbert and Burt Johnson. My appointment was at 8 AM and Burt did not show up until 8:30 AM. After taking 90 minutes for an oil change and tire rot Gilbert and Burt Johnson. My appointment was at 8 AM and Burt did not show up until 8:30 AM. After taking 90 minutes for an oil change and tire rotation, I had to inform the front counter that my car was completed as I saw it leave the service bay and sit there. Finally, as I went to pay, I was told that the coupon that I had received via email was "no good" and that I would actually end up paying more with the coupon. Burt then told me I could do the Burger King thing and have it my way if I wanted to pay more in front of other employees and customers. So, if you like waiting around for appointments, then waiting even longer for services, only to be given the "bait and switch" pitch about the coupon they emailed and then to be ridiculed in public, then this is the place for you. This was my first visit to the dealership outside of the services that were included with my original purchase, and it will be my last! More
by eric.fike
Employees Worked With
June 25, 2024
READ THIS BEFORE YOU GO THERE. I didn't realized how bad these people are until today and by looking how many 1 star reviews they have. I took my car in for the 20,000 service an I didn't realized how bad these people are until today and by looking how many 1 star reviews they have. I took my car in for the 20,000 service and they tried to charge me for unnecessary service charges. The bill was going to be over $1,200 on a $175 service. I left and reached out to two other Ram dealers in the area and I was giving the same amount. The sad part was that I purchased my vehicle from them and I believe you should buy and service you car close to where you live. Not in this case. I will never go back there and will share my experience online. STAY AWAY!!!!!!!! THEY ARE SIMPLY AWFUL. More
by jerrydesouza1
Employees Worked With
DON'T REMEMBER
June 22, 2024
BEWARE! Missed the issue with my vehicle, tried to charge me for a catalytic converter, had to take it to a Big-O to find out I had a transmission issue - D Missed the issue with my vehicle, tried to charge me for a catalytic converter, had to take it to a Big-O to find out I had a transmission issue - Dodge then refused to fix it, told me to take my business elsewhere, then CHARGED ME to put my car back together!?!?! The way I brought it in! I will NEVER do business with Dodge, Earnhardt or any of these money grubbers!!! BEWARE!!!! More
by seandillinghamactor
June 15, 2024
Just a quick note to say how much I appreciate EARNHARDT Service, Josh was as always able to work service for my jeep as well as making the appointment time fit my complicated schedule. Wait time was easy i Service, Josh was as always able to work service for my jeep as well as making the appointment time fit my complicated schedule. Wait time was easy in one of the best waiting rooms I have ever used. Many thanks! More
by mikey
Employees Worked With
June 15, 2024
I Always go back to Eddie! I believe I’ve bought 3-4 cars from Eddie now. No time wasted. The last car got me the best deal the first time, no hassle and make it all happen in I believe I’ve bought 3-4 cars from Eddie now. No time wasted. The last car got me the best deal the first time, no hassle and make it all happen in the timeframe I had available that day. More
by Alex Lopez
June 13, 2024
Just wanted to send a quick note about my experience and review the folks that helped me out. I first saw the Jeep I’ve been wanting online at this dealership. I live in California about 3-4 hours drive fro review the folks that helped me out. I first saw the Jeep I’ve been wanting online at this dealership. I live in California about 3-4 hours drive from Gilbert. This was the first dealership that actually gave me the information I wanted without trying to push me into buying right away. Christian came in to finish off the deal and paperwork for me, as well as arranged transport of my Jeep to me in California. He was an excellent communicator, and took the time to make sure I had everything I needed and all questions answered. This was the most painless vehicle purchase I’ve had, and I’ve owned several cars in my lifetime. Highly recommend!! More
by Misty9577
June 11, 2024
Eddie was a major help getting me my Challenger R/T. I was in a sticky situation and he made it a lot easier. Being young I worry that some dealers will take advantage of you but he really looked out fo I was in a sticky situation and he made it a lot easier. Being young I worry that some dealers will take advantage of you but he really looked out for me. Thanks Eddie for everything. Next year I’ll be back for that Hellcat!! If you need a car, Eddie is the man! -Paris More
by Paris L.
Employees Worked With
June 05, 2024
My regular service advisor was out on vacation. Marvin stepped up and did a great job. Highly recommend Marvin he follows up. Marvin stepped up and did a great job. Highly recommend Marvin he follows up. More
by daniella
Employees Worked With
