Earnhardt Chrysler Jeep Dodge Ram

Salesman Was Awesome! Went in today to just look at the new model heavy duty trucks. A salesman came over and asked if I needed any help. I said I was just checking out the Went in today to just look at the new model heavy duty trucks. A salesman came over and asked if I needed any help. I said I was just checking out the 2019 heavy duty trucks and I did not want to buy. He introduced himself, his name was Hector. He said that's fine and he showed me the new trucks. He went out of his way to have a truck inspected that was not checked you so that I could take one for a test drive. He didn't pressure me into buying one, didn't bring over any numbers telling me this is the price I could get it for. He respected that I was just there to look and he was friendly and personal the whole time. I would highly recommend Hector as a salesman if you're in the market for a vehicle! More

Never responded back on safety recall for Air Bag inflator! Twice in two weeks, I called them to arrange for a time for them to fix the safety recall for the airbag inflator. The first time they told me they di Twice in two weeks, I called them to arrange for a time for them to fix the safety recall for the airbag inflator. The first time they told me they did not have them and would call back when they did. About two weeks went by and I called again but only got the answering machine of a guy named Brian. I was very careful to tell him why I called and made sure I gave him the reason and my callback number" twice" to make sure he would get back to me!!! Guess what!! 2 days later NO CALL. What made me especially mad is that I was in the process of trying to purchase a new Jeep from them. That will not happen now. This is not the first time I have had trouble with them. Once before, I had my previous Jeep in for service and to change my air filter and install a new battery. They delivered my car to me and I decided to check everything out before I left. I soon discovered that they had never put the nut on the airfilter cover and the battery strap was hanging never put back on and was just hanging there. I will not be foolish enough to do business with them again. Poorly run Facility!!! More

Great service as always. I have been a customer for many years and have had great service at all times. Lisa was great this time for my oil change service. I have been a customer for many years and have had great service at all times. Lisa was great this time for my oil change service. More

Oil Change Recommended filter change before doing it. Polite service, cane out and reset the oil gauge after I checked out. Very friendly. You all did a Good job Recommended filter change before doing it. Polite service, cane out and reset the oil gauge after I checked out. Very friendly. You all did a Good job. More

Great job My car was in for a recall, Sean was an excellent service advisor and the recall included a rental car that I was not made aware of when I made the ap My car was in for a recall, Sean was an excellent service advisor and the recall included a rental car that I was not made aware of when I made the appointment this made my day much easier. Sean was very friendly and professional and they got the job done quickly More

2018 Ram 2500 Mike Riley was patient with me as I shopped around for a better price. I did not find one and came back to purchase the truck. Everything was easy. No Mike Riley was patient with me as I shopped around for a better price. I did not find one and came back to purchase the truck. Everything was easy. No hidden fees and customer service was great! More

No games Had to purchase vehicle right after the birth of my son. Had to shop over the phone and online as I couldn't leave the house for long periods of time Had to purchase vehicle right after the birth of my son. Had to shop over the phone and online as I couldn't leave the house for long periods of time with my 6 week old. I shopped around at all the Dodge dealerships in the valley and Rick, the salesman I worked with, gave me the lowest price out the door with out playing games, even when I was using my own financing. I told him I wanted to pick up vehicle that day. I scheduled a time in the afternoon and when I arrived the vehicle I had chosen was detailed and ready for me and the price was EXACTLY as we discussed on the phone - no last minute add ons. Gene, the sales manager and Richard in finance also made sure everything went smoothly. I was out of the dealership with an hour, before my little one even woke up from his nap! Highly recommend for selection, price and customer service. More

Exceeds Customer Service! Working with Justin and Thomas was a very quick and rewarding process. I submitted an inquiry and Thomas followed up quickly with my questions and to Working with Justin and Thomas was a very quick and rewarding process. I submitted an inquiry and Thomas followed up quickly with my questions and to the point, after going in I worked with Justin who showed the vehicle and took us for a test drive. He was informative, knowledgeable and his customer service skills were beyond my expectations. Thomas and Justin worked with us to get a great deal and we were in and out with a New SUV within a couple hours. Thank you both so much for making this vehicle buying so easy! We will definitely be back and will be recommending everyone to come to you! More

Terrible! They damaged my vehicle! If you care at all about your vehicle, Dont take it here. This is the second time we have taken our truck into this place for service. The first time If you care at all about your vehicle, Dont take it here. This is the second time we have taken our truck into this place for service. The first time we Had our 2015 Ram serviced for routine maintenance. Tried to check in, had the papers in a different name and took 3 people to figure it out. Had a rental car reserved only couldn't use it because they didn't open early enough. Was never offered a shuttle or anything home (5 miles up the same road) so we called an uber. Wasn't reimbursed for it. Was told for our hassle they would wash the truck, do wipers, and rotate tires. Truck was only washed on one side. Had oily something splashed on the other. Center piece of rim on one of the tires was broken from being over tightened. Tried to call and see about getting it taken care of and service manager picked up and I could hear a conversation then she hung up. Called back and was told she left a message- clearly a lie. Clearly we didn’t learn our lesson, we had a check engine light go on and a warning that it was going to be put into limp mode and couldn’t get it far enough to get it to our preferred dealer. They clean the DEF tank and give it back $300 later. 10 min down the road the check engine light goes on again. We bring it back and it needs about $3,000 worth of service they got approved through the warranty. The only good thing through the whole experience! We pick it up and the HEAVY compressor that was in the back was tipped over, a huge dent in the wheel cover, the compressor broken with oil and gas spilled all over the bed. The service guy said they let their lot attendant take it to put miles on it and make sure it was fixed. Apparently they went on a full joy ride. The brass fittings for the compressor are broken and they just left it sitting in the oil/gas in the back of the truck! WE CLEANED IT UP OURSELVES ONCE WE GOT HOME!! Stay away from this place!! If you want a REAL dealer go to Tempe dodge! More

Purchase of new Ram 3500. Thomas Anderson was the BEST! Can't say enough about his courtesy and professionalism. A GREAT place to do business. The best experience I've had i Thomas Anderson was the BEST! Can't say enough about his courtesy and professionalism. A GREAT place to do business. The best experience I've had in a long, long time. More