Earnhardt Chrysler Jeep Dodge Ram

Great Buying Experience and Customer Service! If you are looking to buy a vehicle, I highly recommend Mike Riley at Earnhardt Jeep in Gilbert. The entire buying process was fair and transparent. I If you are looking to buy a vehicle, I highly recommend Mike Riley at Earnhardt Jeep in Gilbert. The entire buying process was fair and transparent. I was able to negotiate a great out the door price with Mike on a new Grand Cherokee Limited and there were no surprise fees. The amount we negotiated was what I wound up paying. An example of his great customer service was allowing me to make sure my bike fit in the back with the seats down. This was very important to me and he didn’t have to let me do this. He also spent time going over the features of the Jeep and the UConnect system. His post sale customer service has been great too, he has been replying to any questions I have about the Grand Cherokee like the Navigation system. I was highly impressed with Mike and Earnhardt Jeep in Gilbert. I would definitely purchase a car from them in the future. As a final note I am loving the Grand Cherokee, it has 4WD and I had fun off-roading this past weekend. More

EASY EXPERIENCE Very helpful staff all the way through the process. Not too much pressure and plenty of info and assistance. We were completely satisfied with the p Very helpful staff all the way through the process. Not too much pressure and plenty of info and assistance. We were completely satisfied with the purchase of our vehicle. More

I was totally appalled by the way I was treated when I went into Earnhardt Dodge this evening with my fiancé. I was treated as if I wouldn’t be able to afford the truck I’ve been searching for. It embarra went into Earnhardt Dodge this evening with my fiancé. I was treated as if I wouldn’t be able to afford the truck I’ve been searching for. It embarrasses me that l’m a very educated Diesel Electric Mechanic who works for the largest mining company in South America and I was treated this way for no reason other than the fact that I look young I will be gladly spending my money at a dealership who would like to make a sale to a young hard working person. More

2019 Charger I have been dealing with Earnhardt Dodge in Gilbert for the past 6 years. I have 2 vehicles I take there. I have never had a bad experience. In fac I have been dealing with Earnhardt Dodge in Gilbert for the past 6 years. I have 2 vehicles I take there. I have never had a bad experience. In fact I think they are the best Dealership I have ever worked with. I would recommend them to anyone. I just met another customer who has the same experience. They are are friendly and customer orientated. They also get the got done correctly and quickly. More

Excellent service Couldn't be more pleased, glad I'm now ready for super bowl week end with my new Dodge tail gate party ready Warlock. Go Kansas City-go Dodge! Couldn't be more pleased, glad I'm now ready for super bowl week end with my new Dodge tail gate party ready Warlock. Go Kansas City-go Dodge! More

Great service, Nick was a very good service adviser. No pressure for items not needed.Vehicle was done in a good time frame. Very much appreciated. pressure for items not needed.Vehicle was done in a good time frame. Very much appreciated. More

This is the first car that I bought that I own This is the first car that I bought that I own myself, the other car was a lease from Volkswagen across the street and both are owned by Earnhart This is the first car that I bought that I own myself, the other car was a lease from Volkswagen across the street and both are owned by Earnhart. Both dealerships are great but Jeep has earned my respect and business everything promised when I bought the Jeep renegade was done and have no problems with the car. Sean was the first person to ask if I needed help and all I wanted to do was a test drive and wanted no hassle doing that. He is the only one that wasn’t pushy with me with my lease being up I was looking for cars and had sales people ask me what I dislike about my car and all the cons to it. Sean exceed my expectations with buying a car and knowing people have bad experience and when I was looking for cars it was hair pulling to just drive a car without having to answer a ton of questions and actually not getting any phone calls every like some other places I test drive. it was truly easy buying the car, I expect it to be more of a struggle to buy one. I am young for my age and most people that I talk to always feel like I am talked down and not taken serious but Sean wasn’t like that he treated me extremely well, when I first test drove the car he told me that I won’t get spammed with phone calls by him and it was true which is huge. I enjoy driving the Jeep renegade 2018 latitude and having Joey and Nick help me out if there are ever any problems fix them fast and glad I choose this dealership here. Carrie was able to ordered multiple parts that ended up being scratch while shipping after the third one she was finally able to get a good pair for my car and said she went and got it and hide it inside her office. I have even taken it off roading frequently and surprising the place I go to I haven’t gotten stuck I know the trail is easy/medium difficulty for it but I honestly though I would have gotten stuck in the deep sand. When the trail has holes deeper then your tires I can choose a path and avoid have the path and choose a better line and able to keep changing it to avoid certain parts, I have scraped underneath the plastic black guard which is fine since I take it off roads and hardly noticeable. You will need a spotter to guide you down. It is funny to see the razors RZR and UTV and not one would wave at me after passing 20 of them with a surprised look as I drove past at the end of the trail that was the best thing that has happened so far. More

Jeep Purchase Purchased a Jeep Grand Cherokee Limited X from Derwin Edwards, very patient and professional. Best purchase experience I have ever had, will purchase Purchased a Jeep Grand Cherokee Limited X from Derwin Edwards, very patient and professional. Best purchase experience I have ever had, will purchase again in the future More

2 month struggle and no vehicle After two months of misinformation and lack of communication with Earnhardt Chrysler Gilbert we still did not get our promised 2020 Pacifica Hybrid. After two months of misinformation and lack of communication with Earnhardt Chrysler Gilbert we still did not get our promised 2020 Pacifica Hybrid. We were told by several employees, after making a cash deposit in early November, that the vehicle was “in transit”. After several failed delivery dates we spoke with Mr. Garcia, a sales manager, but nothing progressed and many texts and phone calls were not even returned. After two full months passed (early January, 2020) we decided to get our deposit money back and go elsewhere. In one afternoon (January 9) at a non Earnhardt dealership (Courtesy CDJR in Mesa, AZ) we walked out with our desired Pacifica Hybrid. It was the second negative issue this fall with an Earnhardt dealership (Earnhardt Cadillac Gilbert) so we should have known better. Needless to say we will not be doing any further business with any Earnhardt related entities. More

An example of Professionalism The 30 minute drive to Earnhardt's versus the service shop was the definitely the right decision. The quality of work was great, but the service by th The 30 minute drive to Earnhardt's versus the service shop was the definitely the right decision. The quality of work was great, but the service by the Earnhardt professionals was best in class. From the check in experience to the updates through out was just awesome. I will definitely be back. Thank you! More