Earnhardt Chrysler Jeep Dodge Ram
Gilbert, AZ
Filter Reviews by Keyword
By Type
Showing 1,171 reviews
Always a great experience when I bring our vehicles in for service. Thank you to Randy, Terry and Donnie for taking care of our vehicles as if they are their own. for service. Thank you to Randy, Terry and Donnie for taking care of our vehicles as if they are their own. More
Tammy helped make my visit to the dealership this morning a smooth and relaxing experience. I needed a few extras on top of an oil change and she was on top of the entire thing. She kept me informed via text a smooth and relaxing experience. I needed a few extras on top of an oil change and she was on top of the entire thing. She kept me informed via text throughout the whole process. Very professional! Great job! More
Allen Clark is thorough and helpful…. the facility is clean and the guys in parts are always helpful as is most of the staff I have met the facility is clean and the guys in parts are always helpful as is most of the staff I have met More
Thanks for getting my Rubicon back on the road so quickly. Other dealership service areas in the Phoenix Metro Area have fallen down on the job performing simple services on my Jeep. You guys got i quickly. Other dealership service areas in the Phoenix Metro Area have fallen down on the job performing simple services on my Jeep. You guys got it done....like you know what you are doing. In today's world of unpredictable customer service and staffing issues...I for one appreciate the attention you gave me and WILL return. Thanks again. More
Tiana & Josh took excellent care of me from the time drove in to the time I picked my car up. Was done in half the promised time. The best part work and parts were covered under warranty drove in to the time I picked my car up. Was done in half the promised time. The best part work and parts were covered under warranty More
We purchased a 2022 Jeep Grand Cherokee Overland. We found the vehicle on the Jeep site by searching the new inventory and saw that it was in transit. We called to sales department and were connect We found the vehicle on the Jeep site by searching the new inventory and saw that it was in transit. We called to sales department and were connected with Rudy Estrada who has been wonderful to deal with. We requested an out-the-door price for the vehicle which he texted shortly but contained some dealer value added features. After a quick phone call, the dealer features were removed, and the new quote was texted to us. Earnhardt does not value trade-ins until the new vehicle arrives due the volatile nature of the used car market these days. Rudy sent us the shipping manifest which showed the vehicle was scheduled to arrive in AZ by rail in 2-3 weeks. He contacted us several times with status updates. Once the new vehicle was at the dealership, Earnhardt valued our trade-in from pictures and information we provided. It was somewhat less than a competing offer from CarMax but the Earnhardt offer was firm and the CarMax offer required an appraisal inspection. We accepted Earnhardt's offer after they raised it. Rudy welcomed us to the dealership and after a brief test drive to buying process began. It could not have gone smoother. Ken in finance gave us the obligatory extended warranty pitch, which was informative but not high pressure. When we told him we weren't interested, he moved on to complete the sale. We highly recommend Earnhardt. More
Chris took fabulous care of us and we're beyond thrilled with our new Rubicon! We weren't planning on buying right away, but since he was able to do extra research for us and locate the perfect vehicle (abo with our new Rubicon! We weren't planning on buying right away, but since he was able to do extra research for us and locate the perfect vehicle (about to arrive within days), we went for it. I highly recommend this dealership and our salesperson Chris. More