Earnhardt Chrysler Jeep Dodge Ram

I worked with Carson to buy my new dodge Durango and what a pleasure it was working with him and the whole staff was friendly and knowledgeable. a pleasure it was working with him and the whole staff was friendly and knowledgeable. More

We have come to expect excellent service from this Earnhardt dealership, and this visit was no exception. Doug Miller, our service advisor was top notch were the other members of his team. This kind o Earnhardt dealership, and this visit was no exception. Doug Miller, our service advisor was top notch were the other members of his team. This kind of excellent service is what brings us back to this dealership for our new cars. More

1st time service visit for my new JT. Randy Ferguson was awesome, as was his manager Josh who took a test drive with me to recreate the problem. Randy Ferguson was awesome, as was his manager Josh who took a test drive with me to recreate the problem. More

With 23 being the last year to buy a challenger, I couldn't say no anymore. The problem? All my car buying experiences have been horrible. Either overpriced, a purely profit business or salespeople wh couldn't say no anymore. The problem? All my car buying experiences have been horrible. Either overpriced, a purely profit business or salespeople who pressured you and made you feel uncomfortable or saying whatever it takes for the sale. I went into Earnhardt CJDR with my guard way up. I was ready for battle! To my amazement none of that was needed! Zach the car dealer sent me a video of the challenger that I wanted, inviting me over to test drive it. When I got there, they even had it pulled to the side knowing that I was coming, not leaving it with the rest so it's free game to anyone walking in. This to me showed the first sign of caring. Zach was very knowledgeable of the car and during the test drive let me really get a feel for the car and had a very natural/comfortable conversation about our appreciation of muscle cars. When my admiration for the handling/interior car matched my lifelong admiration for the exterior I knew that it was something I was going to buy. Once inside all the paperwork was presented to me in a well-paced manner. Every question I had no matter how silly I thought it was he answered very clearly and with no judgement/impatience for the smallest of questions. It was the easiest purchasing experience I have ever had in my life. The final paperwork/signing/warranty was the only time I spent in the office. All the options are on a tablet for you, and you can easily deselect anything you don't want. There was absolutely 0 i repeat 0 pressure to add anything or any questions as to why i took something off. All questions I had were answered there was no grey area, and I felt great that I knew everything that I was getting or not getting. This was a very quick process (not a rushed process) they are very efficient and informative. Zach genuinely cared; the sales manager Ron genuinely cared. When I was hopping in my car even though it was past close Zach took the time to show me everything once more and was happy to do so/not in a rush. I drove off not only happy about finally having my dream car but amazed how the stereotype of no care, pure profit, dishonest car dealership didn't match this place at all. They are doing everything absolutely right and I will always recommend them to friends and family and anyone who I hear is in the market for a new car. I apologize for the lengthy review this is for the people like me who have a hard time trusting, have been wronged in the past, or are nervous overthinkers like i tend to be. Please give them a shot, you won't regret it. This is an amazing dealership packed full of people who care. Thank you! -Adam Dodge Challenger 4/17/23 More

Stay away from this dealership. Had a terrific experience with our salesperson, but the GM is dishonest. I understand the “game” that’s played -especially in new care sales, but fla Had a terrific experience with our salesperson, but the GM is dishonest. I understand the “game” that’s played -especially in new care sales, but flat out dishonesty is happening here. They quote “No-haggle pricing” online but in reality they add charges that are not included in that price. I feel bad for our salesperson because she lost a sale due to the GM’s dishonesty. More

Our service advisor Doug was very informative and honest. I am very pleased with the professionalism of this dealership. I am very pleased with the professionalism of this dealership. More

Parker Wolpe, helped us with our purchase, and was wonderful, We haven't purchased a new car in several years, and were reluctant to deal with a dealer, but using their internet inventory and online q wonderful, We haven't purchased a new car in several years, and were reluctant to deal with a dealer, but using their internet inventory and online quoting, made the whole process a breeze, when we arrived at the dealership Parker was incredibly helpful in answering all of our questions, and at no time pressured us in any way about the decision. The process was wonderful, speedy, and the price was the best I found in Arizona! couldn't be happier More

Crappy customer service in their service department. Pulled up at 2:59 to get an oil change on my RAM 1500. The dopy slow service attendant eventually moseys on over and asks what can he do for me. W Pulled up at 2:59 to get an oil change on my RAM 1500. The dopy slow service attendant eventually moseys on over and asks what can he do for me. When I said I am here for an oil change, he lazily looks at his watch and says "Sorry we stop admitting oil changes at 3 o'clock." By then it was 3:01. He then just turned around and walked off. I took off early from work to attempt to make it over there and then to just be blown off like that. What a waste of my afternoon. Not the first time this has happened to me. Took my 2500 in about 6 months ago for the same service. Got in at around 2:30 and was told that they have no more space for the day and gave me a front of the line pass and was told to come back. Fat lot of good its going to do me if I can't be there early enough in the afternoon to get service done, and the service department doesn't open until 7:30 and I have to be to work at 7 am. Besides that, I have been on their waiting list for over a year now for the recall on the high pressure fuel pump for my 2500. All I get anytime I ask is "yea that part is coming in slow. We get like 2 or 3 a week." When asked where I am on the waiting list, I get no reply from them whatsoever. I will be taking both of my RAM trucks elsewhere for service from now on. More

Excellent people and our sales person Tahj was awesome! This is our third vehicle boughten from Earnhardt. This is our third vehicle boughten from Earnhardt. More

A few people were helpful but Bilal really went the extra mile to get the deal done. I definitely recommend buying from here. mile to get the deal done. I definitely recommend buying from here. More