Earnhardt Chrysler Jeep Dodge Ram
Gilbert, AZ
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I purchased a brand new Dodge Ram 1500 EcoBoost bighorn from the dealership end 2021. At 53,000 miles the motor needed to be replaced. They had the truck for 30 days in service and were finally able to g from the dealership end 2021. At 53,000 miles the motor needed to be replaced. They had the truck for 30 days in service and were finally able to get it working. It was a powertrain issue. Since then I have had issues with the vehicle and now under 100,000 miles I am faced with the same issues. Same powertrain issues. The vehicle broke down and just shut off while driving again. I also was almost cited for a wreck because the vehicle seized in operation. The dealership is telling me that they are not going to fix it because my warranties are expired. The work they did was not good and the motor needs to be fixed. The repairs should be warranted and they need to fix my truck. I am out of work with no vehicle. I cannot believe this. Don't buy from this place. More
Great ovrrall experience with Sean and the dealership! I would buy from this dealership again. I would buy from this dealership again. More
Junior is highly unprofessional and never answers the phone. Will talk down to you like you are stupid. Will not be back to this facility. phone. Will talk down to you like you are stupid. Will not be back to this facility. More
They were welcoming , no pressure, made it easy to take my time and shop , knowledgeable take my time and shop , knowledgeable More
Christian is simply the best! He was respectful, kind, patient, knowledgable and guided us through first-time Jeep ownership remotely. We live in Albuquerque and couldn’t find an He was respectful, kind, patient, knowledgable and guided us through first-time Jeep ownership remotely. We live in Albuquerque and couldn’t find an honest car dealer here. I called and got Christian. He was incredible and nit high-pressure but rather guided us, even taking us on a Facetime ride in the actual Jeep that we bought. He guided us through faulty technology to get documents necessary for the purchase. He's just the best! More
Josh was great every step of the way. He was responsive and easy to work with. I would recommend the service department to anyone. Price was also surprisingly reasonable which, traditiona He was responsive and easy to work with. I would recommend the service department to anyone. Price was also surprisingly reasonable which, traditionally, you would not expect from a dealership so great job!!! More
Marvin is fantastic, polite, courteous, provides clear information, keeps us updated, delivers on commit. Thank you. information, keeps us updated, delivers on commit. Thank you. More
With the help from Jose, I found my dream car! Jose was very kind and knowledgeable. Thank you Jose for all your help :) Jose was very kind and knowledgeable. Thank you Jose for all your help :) More
Josh is a personable caring and efficient personality who is striving to get the job completed quickly with top satisfaction is striving to get the job completed quickly with top satisfaction More