Earnhardt Chevrolet - Service Center

Great service department!! My service advisor has always been Patti Vantine. She has always been honest & upfront telling me what my vehicles needed. And we will discuss options My service advisor has always been Patti Vantine. She has always been honest & upfront telling me what my vehicles needed. And we will discuss options before doing any work. Right now, I’m replacing the engine in my 2007 Tahoe. She got me out of my rental car & into a loaner. She is the best. More

Great Service Recently had my oil changed at Earnhardt chevy. They had great service and got me in and out. Would recommend coming here for sales and service. Recently had my oil changed at Earnhardt chevy. They had great service and got me in and out. Would recommend coming here for sales and service. More

No bull, more like ignoble, wocka wocka I brought my car here for a competent repair. If I had wanted my car to be destroyed by faulty parts with no appreciable warranty, I’d have fixed it m I brought my car here for a competent repair. If I had wanted my car to be destroyed by faulty parts with no appreciable warranty, I’d have fixed it myself, and if I wanted to be treated like garbage by a service manager on a power trip, I’d have looked in the mirror and berated my reflection. Even the complimentary car was was botched. Bird xxxxxxxxx and boot prints everywhere. What happened to disposable floor mats? More

Bad service from sales and service dept. Went in and purchased a vehicle. Wanted to keep my existing tires and wheels. Was told that it would be no problem. We would have to pay to have it do Went in and purchased a vehicle. Wanted to keep my existing tires and wheels. Was told that it would be no problem. We would have to pay to have it done but it would be "next to nothing and would only take a few minutes". The service dept was closed so took it back the next morning. Not only did it take 4 hours, yes 4 hours but they charged me $200 to do it. Tried to talk to the salesman and Mgr from the night before but they wouldn't come out of the offices and avoided me the entire time. Got truck home and the tire alert is on and have to take it back because they did something wrong or broke sensor. I would not recommend this location. More

Bad Service and Customer Service I got my car serviced 2 days ago, oil change and tires rotated and when they returned it, the oil service light was going on and off. I let one of the I got my car serviced 2 days ago, oil change and tires rotated and when they returned it, the oil service light was going on and off. I let one of the service consultants know before driving off the lot. They told me to bring back up their if it continues. I went back the day after to see what the problem is. They took it to the back for 45 minutes while several people after me came and gone. They came back and said it was the oil sensor switch. You can just determine that just by what the oil light was doing. They told me I need to replace it and it was going to cost me $35, I refused to pay because it was in the mechanics hands when they changed the oil. My light was not doing that prior to bringing it in for an oil change. When they brought my vehicle back, other things was malfunctioning. My Driver side window was not going down on the one touch, I have to hold it down for it to go down. Also, all my radio stations were all reset. When they told me that they were going to bring my car around because i refused to pay, it took them a half hour to bring to me. They didn't have to put anything back together, so what was they doing. They have lack integrity!!!! I will not recommend this dealership to anyone. And I will say it again, they lack of integrity!!!! Steve Markey(manager) was not very helpful nor did he treat the customer(me) fair. What's $35 to them? Plus my car functioning good, prior to getting an oil change with THEM. More

Damaged my Corvette refused to fix the damage The middle of March I brought my 1998 corvette in to Thorobred to get an oil and transmission leak fixed. The quote was for around $1600. Once they go The middle of March I brought my 1998 corvette in to Thorobred to get an oil and transmission leak fixed. The quote was for around $1600. Once they got into the repair, George (my service rep) called to tell me that the radiator bracket was bent and the repair was going to go up to $2200. I wasn't happy with the price creep, but what are you going to do once they're that far in? I authorized the repair. I got the car home and drove it lightly for a few weeks, maybe 150 miles or so. I noticed that there was transmission fluid on the garage! I took it back and George informed me that it was just left over fluid, they cleaned out the radiator again and it's not a problem. Great, I get the car home and go to replace the turn signal bulb that they've told me was burned out and I found the bottom portion of the inner fender liner had been torn apart. I KNOW the fender liner wasn't damaged before Thorobred started working on the car, because I had just fixed a minor coolant leak in that area. I took the car back again because they wanted to see the damage and was informed that any repair their body shop could make wouldn't be strong enough and I should just leave the damage alone and live with it. More

Great friendly service Purchased 2006 used car for my parent. Great experience was treated as if purchasing a luxury new car. Needed warranty service after two weeks. Again Purchased 2006 used car for my parent. Great experience was treated as if purchasing a luxury new car. Needed warranty service after two weeks. Again great service, Patti service consultant, was great dealing with my rude elderly parents. Highly recommend this dealership!!! More

do you know what you are doing? Rick Hamilton is the worst! Told him what was wrong and it got fixed so I thought. He said everything was ok and i said i wanted to take it for a test Rick Hamilton is the worst! Told him what was wrong and it got fixed so I thought. He said everything was ok and i said i wanted to take it for a test drive to see. What i got from Rick was "What you don't trust me?" i said i just want to make sure. He threw a fit and stormed inside and said he was done playing games, so we paid the bill and went down the road. We got 15 minutes down the road and started having the same problems we brought the car in for. We turned around and went back and on the way there my car started to sputter and jerk. After looking the car over again, several problems were found after Rick claimed everything was fixed. I will never go back to this dealer ever again. Rick, you suck!!! More