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Earnhardt Chevrolet

Chandler, AZ

4.6
258 Reviews
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2121 N Arizona Ave

Chandler, AZ

85225

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Showing 258 reviews

April 14, 2023

Todd was a very polite and technical advisor on the sale of the 2023 Silverado that I purchased. I enjoyed the experience and left very satisfied. He made sure that all my questions were answered and even o More

by jplsb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Fessenden
Apr 17, 2023 -

Earnhardt Chevrolet responded

Congratulations on your new truck, jplsb! We're so proud of Todd for going above and beyond to deliver an excellent shopping experience. Welcome to the family! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

April 10, 2023

Great customer service. George is always so helpful with information and updates while my vehicle is at Earnhardt for service. More

by mmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ifill
Apr 10, 2023 -

Earnhardt Chevrolet responded

George is an all-star and it's no surprise he takes great care of you. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next service visit. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

March 21, 2023

Since my last visit in Dec 2022, many improvements made at the service waiting area and checking in. Back to the old days, waiting area now with coffee and donuts in the morning. Shuttle driver was also ex More

by daveo_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Roscoe
Mar 22, 2023 -

Earnhardt Chevrolet responded

Welcome back, Dave, and thank you for your 5-star rating. We're happy that Jeremiah and our team delivered an excellent visit and we can't wait to continue to ensure your vehicle is taken care of. Until next time! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

February 22, 2023

The service department was easy to work with and did a great job on my tire repair. The Service Manager and Technicians were great. I brought my car in at the end of the shift because the tire was very l More

by Mikepicardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller Service Manager
Feb 23, 2023 -

Earnhardt Chevrolet responded

Thank you for your stellar rating, Mike! We're so happy to hear your visit went seamlessly & that you got back on the road asap. Visit us again soon. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

February 22, 2023

I feel like a jack around when I brought my truck in to get the transmission rebuilt More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Hasse
Feb 23, 2023 -

Earnhardt Chevrolet responded

Ted, We're disappointed to read about your recent service experience and would like to learn more about what transpired. Please contact me when you have an opportunity to speak further. I look forward to hearing from you. Regards, Doug Miller Service Manager douglas.miller@earnhardt.com 480-814-1214

Feb 23, 2023 -

Ted responded

I brought my 2019 Chevrolet 1500 in the transmission was going out and Earnhardt kept it for 2 to 3 weeks befor starting to fix it they would not gave me a car to drive for 2 weeks when it was just setting there. When they started to work on the truck they gave me a car I had rented a car my cost was 175 to 200 to rent a car. No offer was made to reimburse me.

February 22, 2023

One of the most pleasant least stressful buying experiences that I have ever had. Karen Marsh and Billy Becher really know there stuff. This group deserves your business. I was able to negotiate a More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Marsh, Billy Becher , Jason Hasse
Feb 23, 2023 -

Earnhardt Chevrolet responded

Richard, we're thrilled to hear Karen and Billy delivered a 5-star shopping experience. Congratulations on your new ride and welcome to the family! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

February 18, 2023

Very friendly atmosphere, everyone was helpful and pleasant. Got all the scheduled work completed in a timely manner. More

by Neilandlouann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hasse
Feb 20, 2023 -

Earnhardt Chevrolet responded

Thank you for trusting us with your vehicle! We hope it's running like new, and we look forward to delivering another excellent visit soon! Take care. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

February 16, 2023

Excellent dealer - Joanna is excellent to work with for an oil change. I am from Iowa and searched for a Chevy dealer in Arizona - very pleased with Earnhardt Chevrolet! More

by fredandlisa9544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna
Feb 17, 2023 -

Earnhardt Chevrolet responded

We're so happy to hear that Joanna delivered an excellent service visit! Thank you for choosing Earnhardt Chevrolet! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

January 31, 2023

Do not go to this place. They will lie and put you through the ringer to get you to buy! I will break this down piece by piece on my experience. I purchased a Chevrolet T More

by DANIELDEDEIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ika, Jason Hasse
Feb 01, 2023 -

Earnhardt Chevrolet responded

We are disappointed that you're dissatisfied. At the time of your vehicle purchase back in April of 2022, chip shortages were affecting all automakers and any new vehicle you were going to purchase was going to have a chip issue in one way or another. We definitely could have done a much better job of communicating this to you and making you aware that this chip issue would be affecting your Trailblazer. We've attempted to reach you via multiple avenues to discuss this further. Please contact me when you have a moment to speak. I hope to hear from you. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

January 20, 2023

With our recent bankruptcy we really thought it would be impossible to get a car. Not only did we get a car but we got a literally new 2023 vehicle! Pappa J was so amazing, we felt so welcome by him, no jud More

by Mayra Villa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pappa J, Jason Hasse
Jan 20, 2023 -

Earnhardt Chevrolet responded

Hi Mayra, We're here to help and we're so happy to see our team did a great job getting you into a new vehicle. Thank you so much for providing us with the opportunity to earn your business and we can't wait to help you get into more vehicles in the future. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

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