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Earnhardt Chevrolet

Queen Creek, AZ

4.7
261 Reviews
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24645 S Ellsworth Rd

Queen Creek, AZ

85142

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Showing 261 reviews

June 06, 2024

I bring my truck in for an oil change and detail/coating. Normally the detail/coating is exceptional. This time not so much. While the outside looked fantastic, the inside was incomplete - windows not comple More

by aloycon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schnabel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Earnhardt Chevrolet responded

Thank you for both your business and your feedback. It's disappointing that at your recent visit, you didn't receive the 5-star service you've been accustomed to receiving here. I'd like the opportunity to speak with you and help make this right. Please contact me at your earliest convenience. I look forward to hearing from you soon. Regards, Nick Walag Service Director nicholas.walag@earnhardt.com

May 24, 2024

George took care of me and my truck, thank you I'll be coming back, More

by scl54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ifill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Earnhardt Chevrolet responded

Hi scl54, thank you for the positive feedback about your experience with George! We are thrilled to hear that he provided excellent service for you and your truck. We look forward to welcoming you back in the future. Have a great day! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

May 09, 2024

Greg was quick and very helpful i would recommend him to anyone that needs to service their vehicles More

by flog761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schnabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Earnhardt Chevrolet responded

Hi flog761, thank you so much for the kind words about Greg! We're thrilled to hear about your positive experience with our team. Recommendations like yours mean a lot to us. If you ever need anything else, feel free to reach out. Thank you for choosing us! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

May 05, 2024

I brought one of my two tracks I. For an audio unit update due to a buzzing noise from the speakers. Car was dropped off at 6:00am and returned by 9:00am all fixed. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
May 06, 2024 -

Earnhardt Chevrolet responded

Hi Chris! Thank you for sharing your experience with us. We're so glad we were able to quickly resolve the issue with your speakers. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

April 23, 2024

We came to Earnhardt after looking all over the valley for a new car and they were absolutely amazing, helpful and patient. After purchasing the new traverse, Kenya walked us through all the features and More

by chemmashek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Walag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenya Burwell
Apr 24, 2024 -

Earnhardt Chevrolet responded

Hi Chemmashek, thank you so much for sharing your fantastic experience with us! We're thrilled to hear that Kenya and Nick provided exceptional service and made sure you were comfortable every step of the way. We appreciate your recommendation and hope to see you again soon! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

April 22, 2024

George was very professional and easy to communicate with. The timeline and level of work performed under warranty was excellent. More

by mikerengstorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ifill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Earnhardt Chevrolet responded

Hi mikerengstorf, thank you for your positive feedback! We're thrilled to hear that George provided excellent service and communication throughout your experience. We strive to deliver top-notch work and are pleased to know that your expectations were met. We appreciate your support and hope to serve you again soon! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

April 19, 2024

When does your car get done sooner than the assistant's estimate? Well it happened for me at Earnhardt this week. The guesstimate was 3 + hours and it was done in just over 2 hours. My "One Armour" was bea More

by dslg_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Roscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Earnhardt Chevrolet responded

Denearlan, we are thrilled to hear about your positive experience at Earnhardt Chevy! We strive to exceed expectations and deliver top-notch service to all of our customers. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

April 17, 2024

Ryan took good cate of me and completed my oil change in 45 minutes.Super service More

by dreynolds42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Maple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Earnhardt Chevrolet responded

Hi Dreynolds42, thank you for sharing your positive experience with Ryan! We're thrilled to hear that he provided you with great service and completed your oil change efficiently. We appreciate your feedback and hope to see you again soon for your automotive needs. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

April 13, 2024

Greg did a great job explaining this particular. service recommendation. The service was provided in a timely manner. More

by jfpcovel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schnabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Earnhardt Chevrolet responded

Hi jfpcovel, thank you for sharing your positive experience with Greg's service recommendation! We're thrilled to hear that he provided great explanations and delivered the service in a timely manner. Your feedback is greatly appreciated. We look forward to serving you again in the future. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

April 02, 2024

Very good service job done. I was able to work on my computer while the service was taken place. More

by art.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schnabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Earnhardt Chevrolet responded

Hi Art, thank you for taking the time to share your feedback! We're thrilled to hear that you had a positive experience with our service and that you were able to work on your computer comfortably. We appreciate your business and look forward to serving you again in the future! Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

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