Earnhardt Chevrolet

I’ve had an all around wonderful experience with this dealership! The desk manager Flo was involved with finalizing a deal and was beyond gracious and kind - the entire sales team was courteous and helpf dealership! The desk manager Flo was involved with finalizing a deal and was beyond gracious and kind - the entire sales team was courteous and helpful from start to finish! There were a few issues with our new Tahoe and I let them know immediately following the sale, so they set us up with Rick in service, who was on the ball in helping getting all of the issues resolved and taken care of. We’re still finishing up a few items in the weeks to come but I am so grateful for the (continuous) GREAT level of service. You don’t typically get that with all parts of a dealership. Wonderful team in place at Earnhardt. More

Awesome experience with this dealership. Have purchased 3 vehicles from Earnhardt Nissan but since they no longer own that dealership I decided to switch to experience with this dealership. Have purchased 3 vehicles from Earnhardt Nissan but since they no longer own that dealership I decided to switch to Chevy. More

Fast and courteous service. Even during this epidemic they got me in and out fast and respected the social distancing. My truck upgrades were done the same day and zero issues. Even during this epidemic they got me in and out fast and respected the social distancing. My truck upgrades were done the same day and zero issues. Big thumbs up. I have yet to have a bad experience with them, and that's saying a lot these days with customer service being quite low with other services I go to. More

"EXEMPLARY SERVICE" Erndhardt Chevrolet Service "EXEMPLARY SERVICE" Erndhardt Chevrolet Service Department with Auto Care specialists and Exemplary Service. They make our 16 year old (2004) Cadil "EXEMPLARY SERVICE" Erndhardt Chevrolet Service Department with Auto Care specialists and Exemplary Service. They make our 16 year old (2004) Cadillac run like new. Dedicated service consultants and reliable mechanics provide professional auto safety checks and repairs. Jack & Nineva Salley Mesa, AZ More

Worst Dealership Ever This dealership is the worst of them all. This year I was buying a 2016 Subaru Crosstrek from Earnhardt Chevrolet and it was an absolute nightmare. Fi This dealership is the worst of them all. This year I was buying a 2016 Subaru Crosstrek from Earnhardt Chevrolet and it was an absolute nightmare. First I had an appointment scheduled with Dakota who didn't even bother showing up to the appointment. I waited for an additional hour to be seen by a sales representative. Next when I was taken to see the car, they had not cleaned it or fixed any of the known condition. Keep in mind, I had this appointment to test drive the car for 3 days before I showed up. After the test drive I told the sales man the issues I had with the car (AC did not work, stereo was not working, chip in windshield, etc) then he told me if he were to fix those he would have to charge me for the repairs. When I refused he admitted he was lying. Next the finance department screwed up the paper work and had me buying a completely different car and didn't notice until a week later. On top of that, when I paid the down payment and was told that the car would be ready the next day at noon, it wasn't. Not only was the car not ready, no one called me and when I called them to find out what was going on, I got transferred between 2 departments 10 time in 3 minutes. Finally when I went to go pick up the car, not only would the sales man not come out to meet me, but I was handed off to another sales man who tried to up sell me again. On top of that they had switched out the tires on the car to ones that were cracking in the side wall and very unsafe to drive anywhere. For the love of God or whatever you believe in, never and I mean NEVER trust Earnhardt Chevrolet, Dakota, Zahd, or Rory to help you find a car. They go so low as to give you an unsafe car and try to gouge you on the price then give you a sub par car. Screw this dealership and everyone who works there. More

Great Purchase Experience Earnhardt Chevrolet In Chandler, AZ had the choice in trucks I was looking for and they were ready to make a deal. Sam Botros, Sales Consultant was e Earnhardt Chevrolet In Chandler, AZ had the choice in trucks I was looking for and they were ready to make a deal. Sam Botros, Sales Consultant was extremely helpful in showing me the vehicles, explaining about the options and operation of the vehicle and answering all my questions. By the time I was ready to purchase I understood all the advantages of my vehicle of choice thanks to Sam. The purchase process was streamlined and quicker than any new car purchase I have made. I felt no pressure at anytime from anybody which was great. The truck was delivered quickly and in perfect shape. This is my second purchase from this dealership - both excellent. Thanks Sam and Jeremy! Click More

Amazing Experience My boyfriend and I had an absolutely horrendous experience at Freeway Chevrolet and came here to try and get his car without all the xxxxxxxx one tend My boyfriend and I had an absolutely horrendous experience at Freeway Chevrolet and came here to try and get his car without all the xxxxxxxx one tends to deal with when buying a car. Jason Hassey's team was absolutely amazing. He and Dakota and Heike made our car buying experience so painless. He got the car he's in love with, at amazing interest rate, for a great price, with great value on his trade. We were finished in 2.5 hours total. They listened to what he wanted, they understood what he was looking for, there was no smoke and mirrors with the financing or payment options, or pricing. The experience was quick and painless. I will be buying my next car from them, and probably every car after that. I will also be telling everyone I know to go see them. The car buying process is not something over pleasant - we all know that. The dealers need to make money, and we all want the best deal. But when two parties come together and are both realistic, and deal with one another honestly and ethically, the result is often great. That's the experience that we had. Definitely, without a doubt, give them an opportunity to earn your business if you're looking for a no xxxxxxxx experience. Thank you again, Jason, Dakota, and Heike for making our day, for being consummate professionals and getting him the vehicle he loves. More

Couldn’t answer service question ... no call back We just moved out here and are looking to find a good Chevy place to service our Chevy. I called with an oil changing question and the service person We just moved out here and are looking to find a good Chevy place to service our Chevy. I called with an oil changing question and the service person I talked to didn’t know the answer. He forwarded me to a service manager representative. She didn’t answer the phone so I had to leave a message with my name and number. I never received a call back. This is terrible customer service and we definitely will take our business some where else that is at least trustworthy enough to call a customer back. On to the next dealership. More

Much better than 5 years ago. Last time bought was 8 hour experience. This time about half this time. Salesman Mo was very helpful. Bought some maintance contracts so hope service Last time bought was 8 hour experience. This time about half this time. Salesman Mo was very helpful. Bought some maintance contracts so hope service department treats us as good. More

Amazing Sam was the best and couldn’t be happier with my purchase it went so smoothly and I love my new truck thank you guys again Sam was the best and couldn’t be happier with my purchase it went so smoothly and I love my new truck thank you guys again More