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Earnhardt Chandler Cadillac

Chandler, AZ

4.8
367 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 367 reviews

June 22, 2021

Aaron is always great to work with! I appreciate the concierge service that is offered. It is so convenient for our busy schedules. I highly recommend. More

by Ginni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 23, 2021 -

Earnhardt Chandler Cadillac responded

Hi Ginni, Aaron's a great asset to us here and we're very happy to see him and our team are very accommodating. Thank you for being a valued customer and taking the time to share this. We hope all is well and hope to provide you with this same great service in the future. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

May 11, 2021

Dealt with Lee. He is one of the best sales people we have met. Great to work with. Aaron in service is great too.thanks More

by Evelyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee liton
May 11, 2021 -

Evelyn responded

Will be dealing with him again.

May 14, 2021 -

Earnhardt Chandler Cadillac responded

Evelyn, It's a team effort here and we're happy our team does a great job providing you with the 5-star service you deserve. We look forward to serving you again soon. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

May 06, 2021

Aaron gave me great service and a good price on new tires for my 2017 XT5. I also like the car wash they provided with this service. More

by Likes Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron with the service department.
May 11, 2021 -

Earnhardt Chandler Cadillac responded

It's a pleasure to see you got a good price on tires from Aaron. We hope your XT5 is treating you well and we look forward to taking care of all your future Cadillac needs. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 06, 2021

Aaron has always been nice and prompt, always looking out for me. I will definitely recommend him to family and friends. Thank You! Great Job More

by maryjoywhitehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
May 11, 2021 -

Earnhardt Chandler Cadillac responded

Mary Joy, Aaron's a quality asset to us here and we're very happy to see he provides you with the 5-star service that you deserve. Thank you for being part of the family and we look forward to working together for years to come. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

April 01, 2021

I purchased a 2020 CT5 from Earnhardt in March 2021. The transaction couldn't have gone smoother. Salesman Gus was totally professional; At no time did I ever feel pressured. I'm very satisfied with the pri More

by freddysepul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Kostopulos
Apr 02, 2021 -

Earnhardt Chandler Cadillac responded

Freddy, Congrats on your CT5 and welcome to the family. We're so happy to see that Gus took great care of you and got you into the vehicle that you deserve. We hope you're loving it thus far and we can't wait to work together again in the future. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 18, 2021

Sod was a great salesman he took care of all our needs and questions. He was quick with a response and explained the courtesy intro. Our experience at Chandler Cadillac is one we would recommend to our More

by McPike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Saenz
Mar 22, 2021 -

Earnhardt Chandler Cadillac responded

We couldn't be happier to read about your car-buying experience and we look forward to serving you, your friends, and your family in the future. Thank you for this great review. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 16, 2021

Do not buy a car from Earnhardt Cadillac. I was recently in the market for a new Escalade ESV. I am a local customer who has been loyal to this dealership. This would be my fourth ESV and I had a 2016 in More

by K. Fry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Ochoa
Mar 18, 2021 -

Earnhardt Chandler Cadillac responded

We're disappointed that you were dissatisfied with the price of this Escalade and you took your business elsewhere. We value your business and demand is at a record high and supply is at an all-time low. We get very few Escalades in each month with most being pre-orders and our competition is asking more than we do. Should you like to discuss this any further, please feel free to contact me. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Mar 18, 2021 -

K. Fry responded

Justin I hope readers understand that the above is a canned answer. I have reached out directly to you if you are sincere. You have made no attempt to contact me. The bottom line is your dealership has made the decision to take this high demand and low supply time to maximize profits even if it means losing loyal local customers like me. That’s your decision so own it. I’m trying to tell people that if they want to be rewarded for being a local and loyal customer there are better dealerships out there. Coulter in Phoenix took a different tactic. That’s it. Don’t say you are disappointed that I wasn’t happy. You’re disappointed that I took the time to let others know what your dealership is doing through a review. That’s what these tools are for.

March 03, 2021

Just very friendly and always up front with my car needs. They do a fantastic job and I highly recommend them to everyone. My thanks all! More

by malbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Harris
Mar 05, 2021 -

Earnhardt Chandler Cadillac responded

We're glad you always receive the best service possible from our team. Thank you for being part of our Earnhardt Chandler Cadillac Family and we look forward to continuing to work together for years to come. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

February 17, 2021

Earnheart Cadillac always takes care if our needs. We are on our third car from them! They gave us a loaner car and Tim is always greeat to work with. More

by azhiker54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Harris, Curtis Mitchell
Feb 18, 2021 -

Earnhardt Chandler Cadillac responded

Thank you so much for your loyalty to us here. We're lucky to have you as a valued customer and happy to see that Tim and our team are very accommodating. We hope your vehicle's treating you well and we can't wait to serve you again very soon. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

January 15, 2021

I highly recommend Earnhardt Chandler Cadillac. When I purchased my vehicle it was an easy no nonsense quote, no hours and running back and forth to the manager. Since my purchase the service team has sur More

by me.me.me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick my hero, Roberto Saenz, Mike Richmond, Tim Harris, Curtis Mitchell
Jan 18, 2021 -

Earnhardt Chandler Cadillac responded

We couldn't be happier to see that both our sales and service teams have provided you with the world-class service that you deserve. Thanks for being a member of the family and we look forward to continuing to work together for years to come. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

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