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Earnhardt Chandler Cadillac

Chandler, AZ

4.8
367 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 367 reviews

January 01, 2022

They always been courteous and promp anytime I have been there. I would definitely recommend them to anyone More

by hilacres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin , Tim Harris, Curtis Mitchell
Jan 07, 2022 -

Earnhardt Chandler Cadillac responded

We appreciate your loyalty and look forward to working with you for many more years to come! Thank you! Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

December 24, 2021

Service personnel, particularly Asron, is personable, knowledgeable, and professional. However, I'm less than pleased that the loaner program had been disbanded, and I am not happy with the four- hou More

by cplanert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 28, 2021 -

Earnhardt Chandler Cadillac responded

Thank you for both your business and your feedback. We're happy to see that Aaron is very accommodating and should you like to discuss our loaner vehicle policy any further, please don't hesitate to contact me. I'm here to help. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

December 09, 2021

Once again great service. Aaron was very interested in making my experience excellent. Will be back. More

by Randyweiand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron 5 stars 🌟
Dec 09, 2021 -

Earnhardt Chandler Cadillac responded

Randy, We're glad you had another great experience and we can't wait to work together again soon. Have a Happy Holidays! Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

Dec 09, 2021 -

Randyweiand responded

Really happy with Earnhardt Cadillac and everyone there. Took such good care of me and my car. Thanks

November 26, 2021

Great service! Premium Concierge service is always prompt and very polite. Service needed has always been taken care of on the first visit. Thank you Brad! More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 29, 2021 -

Earnhardt Chandler Cadillac responded

Cindy, We're happy that Brad and our team provide you with the world-class service you deserve and we look forward to continuing to take care of all your future service needs. Hope all is well! Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

November 16, 2021

Took our 2017 XT5 in for a problem and it was very quickly resolved at no cost! Impressed with the professionalism of the entire process. They treated us like family! More

by Auntbrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Richmond, Tim Harris, Curtis Mitchell
Nov 29, 2021 -

Earnhardt Chandler Cadillac responded

We're here to help and happy to see our team was able to help resolve the issue with your vehicle. We hope it's running just like new and we're looking forward to continuing to help take care of all your Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

September 15, 2021

Very pleased with Aaron and explaining work to be done. Doesn't oversell and work done well and early. More

by martbnbl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Sep 16, 2021 -

Earnhardt Chandler Cadillac responded

We're extremely pleased to see you receive top-notch service from Aaron and we appreciate you being a valued customer. We'll be sure to share this great review with Aaron and we can't wait to see you here at your next service visit. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

August 01, 2021

Great experience. My 2017 XT5 warranty expired 5 days ago. Not only did I get an oil change he also fixed my driver door locks. More

by David Valentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Harris
Aug 02, 2021 -

Earnhardt Chandler Cadillac responded

Hi David, We're happy to see that our team took great care of your XT5. We hope it's treating you well and we look forward to continuing to help take care of all your Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

July 25, 2021

From sales to service we are treated professionally and courteously ever since we bought our XT5. Aaron in service has been very good to work with and we continue to enjoy our Cadillac. More

by Voiceover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
Jul 26, 2021 -

Earnhardt Chandler Cadillac responded

We are so happy to see you receive great service from both our sales and service teams. We hope your XT5 is treating you well and we look forward to continuing to take care of all your future Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

July 02, 2021

Earnhardt Chandler Cadillac was professional, knowledgeable and very courteous. Lee was exceptional I will always recommend this dealership for all Cadillac needs. More

by cedo52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee and Terry
Jul 06, 2021 -

Earnhardt Chandler Cadillac responded

We take pride in providing quality service and we're extremely pleased to see that Lee and our team provide you just that. Thanks so much for being such a valued customer and here's to many more years of working together. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

June 29, 2021

Well done; always please with the kindness, professionalism and courtesy they use with dealing with their customers More

by Taxprep515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 30, 2021 -

Earnhardt Chandler Cadillac responded

We take pride in providing world-class service and we're very happy to see our team provides you with just that at each visit. We appreciate your positive feedback and we look forward to continuing to work together for years to come. Hope all is well. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

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