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Earnhardt Chandler Cadillac

Chandler, AZ

4.8
363 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 363 reviews

September 27, 2022

Liars and scam artists! Do yourself a favor and go elsewhere. Justin and Andy are liars and have 0 integrity. More

by Havasuion.md
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin and Andy
Sep 27, 2022 -

Earnhardt Chandler Cadillac responded

We’re disappointed that we fell short of your expectations. After being in business for 60 years we aim to exceed the expectations of our customers. Due to the nationwide shortage of Escalades and super high demand, inventory turns at a super-fast rate. Should you like to discuss your experience any further, please feel free to contact me. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 22, 2022

Brad Hartman does a great job coordinating things and getting everything done on time. I highly recommend this dealerships service. More

by Squad924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
Sep 23, 2022 -

Earnhardt Chandler Cadillac responded

Brad is awesome and it's no surprise that he took such good care of you! We look forward to working with you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 15, 2022

Great customer service. My appointment was at 11 am and I was talking with the service writer right on time. Car was taken back immediately and all requested repairs were More

by drpinga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Harris
Sep 15, 2022 -

Earnhardt Chandler Cadillac responded

We are so happy to know that we got your car back to running like new! Please let us know if we can help you with anything else! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

September 11, 2022

Brad Hartman is my Advisor and I can’t say enough about is customer service skills professionalism, courteousness and his compassion to understand the customers needs ie: time constraints, explaining prob More

by msejpmosley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Hartman
Sep 12, 2022 -

Earnhardt Chandler Cadillac responded

You deserve nothing but the best, and we're grateful to know Brad provided you with nothing less than that! We look forward to seeing you at your next service visit! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Sep 12, 2022 -

msejpmosley responded

Thank you, look forward to that , however not to soon Haha.

August 15, 2022

Very professional. Everything was upfront and honest, no games or hidden agendas. The easiest vehicle we've ever bought. William Jurczak & Terry Schaier took great car More

by Cari Tolley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Jurczak, Terry Schaier
Aug 16, 2022 -

Earnhardt Chandler Cadillac responded

Hi Cari, it's so nice to know that William and Terry worked hard to provide you with a smooth car-buying experience! Thank you for choosing us and we hope to see you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 14, 2022

Always professional and courteous. Always willing to take time and answer questions we never feel rushed or pressured in any way More

by drn929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Tim Harris, Curtis Mitchell
Mar 14, 2022 -

Earnhardt Chandler Cadillac responded

We love having you as one of our valued customers and we look forward to serving you for many more years to come! Take care. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

January 01, 2022

They always been courteous and promp anytime I have been there. I would definitely recommend them to anyone More

by hilacres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin , Tim Harris, Curtis Mitchell
Jan 07, 2022 -

Earnhardt Chandler Cadillac responded

We appreciate your loyalty and look forward to working with you for many more years to come! Thank you! Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

December 24, 2021

Service personnel, particularly Asron, is personable, knowledgeable, and professional. However, I'm less than pleased that the loaner program had been disbanded, and I am not happy with the four- hou More

by cplanert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 28, 2021 -

Earnhardt Chandler Cadillac responded

Thank you for both your business and your feedback. We're happy to see that Aaron is very accommodating and should you like to discuss our loaner vehicle policy any further, please don't hesitate to contact me. I'm here to help. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

December 09, 2021

Once again great service. Aaron was very interested in making my experience excellent. Will be back. More

by Randyweiand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron 5 stars 🌟
Dec 09, 2021 -

Earnhardt Chandler Cadillac responded

Randy, We're glad you had another great experience and we can't wait to work together again soon. Have a Happy Holidays! Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

Dec 09, 2021 -

Randyweiand responded

Really happy with Earnhardt Cadillac and everyone there. Took such good care of me and my car. Thanks

November 26, 2021

Great service! Premium Concierge service is always prompt and very polite. Service needed has always been taken care of on the first visit. Thank you Brad! More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 29, 2021 -

Earnhardt Chandler Cadillac responded

Cindy, We're happy that Brad and our team provide you with the world-class service you deserve and we look forward to continuing to take care of all your future service needs. Hope all is well! Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

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