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Earnhardt Chandler Cadillac

Chandler, AZ

4.8
367 Reviews
Tex Earnhardt, founder and CEO of Earnhardt Auto Centers was born on December 9th, 1930. As a child, Tex moves with his family to Texas for a more agricultural life. From that point on, Tex was raised on a ranch in the Rio Grande Valley of Southern Texas, establishing his affinity for ranching, agriculture and cowboy culture. It was in 1951 when he was twenty years old, that he and his family moved to Chandler, AZ; where his father, Hal Earnhardt, Sr. started a small gas station downtown. The service station provided a small income for his family by selling gas and auto parts. Tex wanted to expand his business to sell automobiles, but the factories in Detroit refused to ship the vehicles to him without expensive transportation costs. Tex went to work and immediately found a solution. He and a friend decided to drive to Detroit, buy a car from the factory, drive both vehicles back to Chandler, and sell the new car. As soon as he sold his first car, he drove right back to Detroit and purchased the second. He repeated the whole process for months.
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1450 S. Gilbert Road

Chandler, AZ

85286

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Showing 367 reviews

March 24, 2023

This is what a car buying experience should be…. and Gus is what every car salesman should be. Gus is knowledgeable, helpful and friendly. Loved buying a car from him. The rest of the buying exper More

by CrisW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus, Terry
Mar 24, 2023 -

Earnhardt Chandler Cadillac responded

We're thrilled to hear you enjoyed your shopping experience, Cris! Gus is an all star & we're proud of him for taking care of you. Welcome to the family! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 22, 2023

This dealership was excellent! Every person we interacted with from our salesman to the manager and the finance person was pleasant and more than willing to work with us! Our trans More

by Lmkasperson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ced
Mar 22, 2023 -

Lmkasperson responded

This dealership was excellent! Every person we interacted with from our salesman to the manager and the finance person was pleasant and more than willing to work with us! Our transaction was smooth, easy and we walked away very satisfied!

Mar 24, 2023 -

Earnhardt Chandler Cadillac responded

We're so happy that your shopping experience went seamlessly! Congratulations & welcome to the family! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 09, 2023

Awesome service! Treated me like family and completed all work ah ad of schedule and under cost expectations! More

by Larichmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Richmond, Tim Harris, Curtis Mitchell
Mar 10, 2023 -

Earnhardt Chandler Cadillac responded

We're happy to hear our team went above and beyond to deliver quality service! Visit us again soon! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

February 18, 2023

We've been a customer for 4 Cadillacs now--same dealership every time. Great service. Friendly salesmen. Helpful all the way around. Carter and Terry were extremely professional, kind, and knowled More

by jsstratman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter. Terry.
Feb 20, 2023 -

Earnhardt Chandler Cadillac responded

Thank you for being a valued member of the Earnhardt Family! We're so proud of our team for always delivering excellent service. We look forward to providing you with another excellent shopping experience soon. Take care! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

February 17, 2023

I have been a customer of this dealership for 6+ years now. Consistently the Service, Sales, and Finance teams have been a pleasure to interact with and they get the work done as promised! Special shout o More

by GMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Linton; Nick; Jake, Mike Richmond
Feb 20, 2023 -

Earnhardt Chandler Cadillac responded

Welcome back & thank you for always choosing us! It's a team effort here every day & we're pleased to hear you're always taken care of. We look forward to many more years together! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

January 27, 2023

You're better of at any other Cadillac dealership in Arizona. Every other Cadillac dealership has been a dream to purchase a Cadillac. More

by Jeremy J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Eggers
Jan 28, 2023 -

Earnhardt Chandler Cadillac responded

Jeremy, We take pride in providing world-class service to our valued customers, and it's clear that based on this review that is not what you have received here. When you have an opportunity, please contact me, as I'd like to learn much more about where we've fallen short. I look forward to speaking with you. Regards, Justin Conover General Manager justin.conover@earnhardt.com

January 21, 2023

AVOID AT ALL COST! !! Absolutely the worst dealership I have ever experienced. We bought a certified pre owned from them on a Tuesday by Thursday we have a steering prob More

by sinister353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Earnhardt Chandler Cadillac responded

We're disappointed to see that you were having issues with your vehicle and we appreciate you bringing it in this weekend so we could help get this resolved. Should you have any other questions or concerns, please don't hesitate to contact me. I'm always here to help. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Jan 23, 2023 -

sinister353 responded

Lol this is the terrible customer service I’m talking about yes Justin I brought the vehicle in just to find out there is several things wrong with the transmission on a certified vehicle. Bought a cadi now I’m driving a rental jeep compass for god know how long considering you service director said he has no idea an eta on the parts. So here I am 5 days into a car deal and I have no idea when I will get the car I bought. If you would Just let me out of the deal you wouldn’t be going thru this but because your ego and arrogance won’t let you hear we are so yeah thanks for selling me a broken car then acting like your doing me a favor fixing the car that was probably broken from the start considering it had problems 48 hours later

January 16, 2023

Saad was very easy to work with on the recent lease purchase. I am very glad I chose to work with this dealership from the initial lease signing to the eventual purchase of my vehicle. More

by MAV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saad
Jan 17, 2023 -

Earnhardt Chandler Cadillac responded

Hi Mav. We're happy to heat Saad made your shopping experience enjoyable from start to finish! Congratulations and welcome to the family! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

December 29, 2022

Happy with my recent purchase- Price was fair. Salesperson was great to work with. Respected my time and knowledge about Cadillacs. More

by lcasey8944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 30, 2022 -

Earnhardt Chandler Cadillac responded

It's a great pleasure to hear that you had a fantastic car-buying experience! Thank you for choosing us and we look forward to serving you again soon. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

December 13, 2022

Everyone was very friendly. Plus, I was in and out in less than an hour! More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus from sales was very nice and we had a short chat. Aaron was very nice in service too.
Dec 14, 2022 -

Earnhardt Chandler Cadillac responded

We're so proud of our team for providing you with a seamless experience. Until next time! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

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